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"Shipping was quick. Cables they sold was cheap. I forgot to order a extra cable. I email them about it and they add it to my order at no extra charge. One of the order items they sent me the wrong one. But they promptly send me the correct items after I contact them. Not bad consider they are a new merchant and have good prices."
This review was modified by lanboy10 on October 05 2004 10:59:23 PM
"The customer service and help I've received from the folks at MicroSupply concerning my purchase has been excellent and I will not hesitate buy from them again nor hesitate to tell others to buy from them."
"It seems as though the feedback on this site has been pretty critical and I am writing to say that all email correspondence has been quick and courteous and my order was shipped within the first 48 hours. I would give them the benefit of the doubt - especially given their excellent prices!
UPDATE: RECEIVED IN 3 DAYS. EX"
This review was modified by bpenland on April 14 2006 09:47:57 AM
"Purchased some CD cases. Great prices! Package arrived quickly and well packaged. I buy several items each month online and would certainly consider them again for my future purchases. Thank you!"
This review was modified by Anthony Rogers on April 13 2006 10:47:22 PM
"I couldn't be happier! Their price was the best I could find. The shipping was super-fast! They were very friendly. What more could you ask for? I will buy from them again! Thanks MicroSupply!"
"What a helpful group, I read these reviews and I was skeptic so I called them and from what I learned is that they have a whole new management team .. They were knowledgeable and actually recommended a different solution which turned out not only better but saved me money .. I will uses them again!!! "
"Charges stated clearly before order submission Total purchase amount (including shipping/handling charges) displayed before order submission. And the shipping was quick too."
"I ordered a cmos battery for a Dell CPX laptop on 10/17/05 (A Saturday). My paypal account was charged immediately. The item did not ship that Monday or Tuesday so I waited until Wednesday before calling and asking what was going on. I got a hold of someone in sales immediately who was very helpful. It sounded like there was a glitch in the processing of the order and the salesperson said she would ship it out that day. I was hoping to get the battery before the weekend so I cancelled the order (they charged me $8.18 for shipping a cmos battery UPS ground and a $3.00 handling fee because it was under $50 - $8 for ground shipping? USPS for a battery 2-3 days would be less than $3.00) Anyway, my order was promptly cancelled and I was sent an e-mail to confirm the cancel. However, after 9 business days my paypal account had not been credited. I sent them an e-mail about the issue and they quickly credited my account and sent me an update e-mail. I think Microsupply is used to dealing with higher volume customers. Anyway, I'll give them the benefit of the doubt and order again if they have something I need (except is shipping is ridiculous or I have to pay a handling fee...)"
"Shipping was quick. Cables they sold was cheap. I forgot to order a extra cable. I email them about it and they add it to my order at no extra charge. One of the order items they sent me the wrong one. But they promptly send me the correct items after I contact them. Not bad consider they are a new merchant and have good prices."