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posted Nov-25-2008 “We have been evaluating our handling fee and have lowered it to 2 dollars on orders less than 25 , and have clearly added it to the check out so it will show the customer before check out”
posted Nov-25-2008 “This handling fee is now clearly posted and has been dropped to 2 dollars for items under 25 . the costs of shipping , boxes and labor in our where house is the reason for the fee were sorry you felt taken advantage of ”
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posted May-31-2009 
![Share](javascript:share_rating({"review_body":"Avoid, unless you want to waste your time! <br>I ordered an item that was listed at ~$70.Note - the site shows available quantity, which was several hundred units. Three days later I recieved an email: \u0022This item is no longer available. A refund has been processed.\u0022 I went to the website and the it was still was showing over a 100 units available, but the price went up to $90 and I\u0027m still waiting for my refund.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/470419#comment470419","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"a3plefun","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Charges stated clearly before order submission<br>Total purchase amount (including shipping\/handling charges) displayed before order submission. And the shipping was quick too.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/421392#comment421392","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"mrkr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I went to order some SIMA Lens Pens from Microsupply, as they had a good price and their shipping was not horrible. When i got to the FINAL page, I noticed they tacked on a LOW ORDER FEE of $3.00 to my order.<br><br>Low order fee? <br><br>What kinda of fleece job is that? That\u0027s like me walking into CVS to get a pack of gum and them charging me $3.00 because i didn\u0027t buy enough.<br><br>I will NEVER buy from this site due to such a horrible practice.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/413469#comment413469","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"FrumpyJones","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I attempted to purchase 100 batteries from this firm. After using Google Shopping, and checking the various shipping and Handling fees, determined that they were the best available price. At checkout time, however--AFTER establishing an account with this sell--they tacked on an extra fee, which put them out of the \u0022best price\u0022 category, and wasted my time. This practice is dishonest. I would not do business with this firm, even though both their \u0022list\u0022 prices and SH were very competitive. <br><br>Backdoor fees an indicative of a dishonest firm. who knows what such a company would do with my personal information and credit card data?","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/392400#comment392400","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"WhiteKnight2100","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I just placed an order recently and already I\u0027m disappointed. Needed an item within a week and they completely ignored my request to notify me if that wasn\u0027t possible, and now I won\u0027t receive on time. Didn\u0027t receive a single email from this company after ordering. Called toll-free number and rep was unprofessional and reminded me of 20% restocking fee when I questioned item description and suitability for my application. Should have known better when they imposed a $3.00 \u0022small order fee\u0022 upon checkout. Charged credit card immediately upon receipt of order, not upon shipment. Very sorry I didn\u0027t choose one of many other trusted internet vendors who could have shipped same-day and treated me as a valuable customer with good communication.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/381920#comment381920","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"JCJ123DOG","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"What a helpful group, I read these reviews and I was skeptic so I called them and from what I learned is that they have a whole new management team .. They were knowledgeable and actually recommended a different solution which turned out not only better but saved me money .. I will uses them again!!! ","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/371896#comment371896","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"spectorcr","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A very disappointing first experience. Had my $850 for 3 weeks with the online status showing the order was going ahead. Finally I call, but a day later the item still doesn\u0027t ship because they \u0022must\u0022 charge sales tax. Maybe other order methods are more reliable with them, but this is the 21st century, so I\u0027ll try someone else.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/324141#comment324141","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"mmt","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This store sells stuff it doesn\u0027t have. I am not happy that my time was wasted and now I can\u0027t use the DVD player on my vacation. <br>Luckily I got a refund.","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/310880#comment310880","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"sazz","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"HORRIBLE! I purchased a \u0022NEW\u0022 HDMI Switcher. They sent me a \u0022USED\u0022 DVI Swithcer! They blamed their distributor for the error. I sent the RMA\u0027d device back which they received on 2\/2\/2007. Later the next week I asked for the status of the refund and they said they \u0022couldn\u0027t locate the item\u0022 to confirm I returned it. Thankfully, I retained the FEDEX label and gave them that information or they would have tried to avoid refund. Then it took them until 2\/14\/2007 to issue a credit to my PayPal account; However, it took until 2\/20\/2007 for them to actually put money in their PayPal account to offset the pending credit. Again, all along telling me they sent the refund. I had to call PayPal to find out that there was no MONEY IN THEIR ACCOUNT...They obviously were doing everything to not refund.<br><br>AVOID THESE GUYS LIKE THE PLAGUE!","link":"http:\/\/www.resellerratings.com\/store\/MicroSupply\/comment\/302848#comment302848","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MicroSupply.jpg","store_name":"MicroSupply","username":"pelhamraider","rating":"1"}, "single");){kind=link}
"It's been 2 weeks and I still don't have my order. I've had to call their number at least 4 times now trying to find out where my order is. At least 2 of those times, their one customer service employee has been out for a personal day and no one else knows how to look up my order. The employees (especially the customer service guy) doesn't seem to care about customers very much. Apologies are all well and good, but it doesn't get my product to me. Tired of all the talk, talk, talk these people have but can't deliver. The main problem here, I believe, is that my product is coming from the manufacturer because they didn't have it in stock, even though it was listed as in stock. That's not a problem, but I had to pry this information out of them 10 days after I made the order. Just make sure and call them right after you make the order (next day or so) so they know that you actually want what you paid for, otherwise it's just lip service."