1/5

posted Feb-02-2006

"
I decided to upgrade the RAM in one of my PCs. On 09Dec05 I went to http://www.pricewatch.com/, navigated to the system memory page and selected the 1GB PC3200 listing. In that listing MicroMagic had Micron Technology brand memory advertised for $57.75 each with free shipping. I navigated to their site and ordered 2 sticks of the RAM for a total cost of $115.50 ... a short time later I received an email from them to that effect, identifying my online order as # yhst-69340240356163-2526 and confirming that I had ordered 2 pcs of "MICRON 1GB".

The 2 RAM sticks that I received on the 12th were of cheap, NCP manufacture instead of the advertised, high-quality Micron brand and the NCP labels were partially overlaid with bogus Micron Technology stickers. On the 13th, I emailed Micron Technology, supplying them with both the situation and an online image of one of the sticks of bogus Micron RAM ( http://i7.photobucket.com/albums/y285/Jungesblut/Stuff/BogusMicron.jpg ). Jeff Monterroso, Micron Technical Support Analyst, confirmed for me that these were not real Micron products and told me that he had forwarded my email to their Fraud Department.

I emailed MicroMagic about this, including both my email interrogatory and Micron's response, and told them that I wanted a full refund and reimbursement for return postage.

The response I received was, "WE SENT YOU THE CORRECT ITEM, PLEASE IF YOU DON'T LIKE WHAT YOU BOUGHT, THEN MAIL IT BACK TO US FOR A REFUND -20% RESTOCKING FEE.

LEO GUILLEN.
MICRO MAGIC-PC".

So according to MicroMagic, I had received the correct RAM which just serves to confirm MicroMagic's fraudulent intent.

I returned the RAM via Insured USPS Priority Mail ($3.85 + $3.20ins = $7.05) on the 14th.

On the 26th, having heard nothing nor received any refund, I emailed MicroMagic asking that they let me know when they have posted my refund. Their response, "WILL DO."

One week later, on the 3rd, I received a package with 2 more NCP RAM sticks, this time without the bogus Micron Technology labels. When I emailed MicroMagic about this they responded, "ok then, please send them back."

According to the online USPS information, MicroMagic received the 2nd return package at 3:55pm on the 9th of January.

I email MicroMagic with that information on the 9th ... and on the 12th ... and, finally, on the 19th.

As of right now, I have received neither a response nor a refund ... and, to date, MicroMagic's Fraud has cost me $129.60.

So far, I have reported them to the LA BBB, State of CA, Yahoo Store (hosts their website) and posted a review at PriceWatch.

"

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1/5

posted Apr-09-2006

"Warning, the one positive feedback is from the merchant himself, as he has sent me two threating emails already, and states that a new website has already been established. Please BEWARE! The scam part is all true, you will never get a tracking number from this guy. I highly suggest those whom have been scammed to file with IC3.gov (partnership with FBI and white collar crime unit) and the US postal inspector's office. If he mails fraudulently labeled items over state lines, IT IS a federal crime.
At this time this person has frauded me out of 219.99 and 4 Gigs of RAM. Please feel free to contact me if you need or would like further information to aid any recoveries.
His web site has been down since at least 4-4-06, yet he is still getting feedback on pricewatch.com? He is using pricewatch.com as the way to reach the largest part of his victims.

I have a file at least 2 inches thick on this person I have compiled in trying to get him shut down and my monies back. I am a disabled person whom relies on her computer to do shopping and pay bills, etc etc, whom also lives on a very small fixed income. Losing 219.99 is losing a lot of money for me. GOOD LUCK and BEWARE this company! "

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1/5

posted Mar-04-2006

"I ordered a 1GB PC2100 DDR SDRAM DIMM. I received an off-brand 512MB PC3200 DIMM, fraudulently and obviously rebadged as a Micron Technologies 1GB DIMM. On calling the merchant I spoke with Leo, who gave me an RMA instantly and claimed that this DIMM would work in some motherboards as 1GB (totally false).

I suspect this merchant is responsible for knowingly commiting fraud and will be contacting the apppropriate enforcement authorities.

My full experience is documented, with photographs of the fraudulent rebadging, at: http://rura.org/extras/scram/

Reviews here and elsewhere describe similar scam experiences. Do not buy from this merchant."

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1/5

posted Oct-06-2006

"Paid on line, wrong item sent. Company rep Leo Gullien offered to replace at no extra cost.
After one year of stalling, his email has a fake error message right after they sent me an email stating they had no record of my purchase. I sent proof and that is when the fake messages came back to me. I have filed a complaint with the BBB. I have no products, no refund. "

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1/5

posted Jan-27-2006

"Exactly like the other two responses.
Btw. His name is not Leo Guillen. It's LEO GUILLEN...Very important..haha

This is a total fraud. I received my memory that I ordered, but it was either bad or the wrong kind (his statement). I RMA'd it and everything was looking good. Weird responses, but I got responses to my emails. They were like I asked a question and the response was THANK YOU.
I asked for a refund I got OK. and nothing else.
I asked about what happened to my replacement and got. BUT REPLACEMENTS WENT OUT LAST WEEK.
Next email after that when I asked about my replacement I got. SEND BACK YOUR ITEMS FOR A REPLACEMENT OR REFUND.
and on and on and on.

Now, he's (LEO GUILLEN) has stopped talking and I 'm still waiting for something. He even asked for a personal check for an upgrade of the memory.
You can't leave voicemail (if you can even get through).
You do what you want, but take this as a warning that you will lose your money if you decide to do business with him.
"

This review was modified by alcazar on January 27 2006 09:31:38 AM

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1/5

posted Apr-25-2006

"I ordered 2 1gb memory cards from this company. recieved a confirmation e-mail on 25 March. My credit Card was charged. 3 weeks later I tried to contact them. Couldn't get to their web site, "Could not be found". I have not yet recieved my order. Instituted a "search" and found this webv site. I notice that only 2 satisfactory ratings were evident out of approx 25 Very Unsatisfactory ratings. I'm going to contact a lawyer and the BBB. "

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1/5

posted Jan-17-2006

"I purchased two 1 GB Infineon PC3200 SDRAM modules on Dec 28, 2005. I was told that I must place the order online and not on over the phone. The online ordering system somehow goofed and instead of shipping the package to me overnight it was shipped via US mail. Although the receipt shows $19.99 for overnight with tracking, the credit card was not charged.

The memory modules delivered were not Infineon. I have been trying to contact then at (626) 401-9974. This is a single phone line, very difficult to get through to a live person. The answer machine asks you to leave a message and immediately hangs up after the beep.

I have been able to get through to a live person twice. The fist time I was told that the computers were down and I should call back in an hour.

Few days later, I got another person, who claims that he did not handle memory sales and I should call back in 15 minutes. While I was trying to describe my situation to him, he hung up, (Jan 17, 2006 3:05pm Eastern).

Hopefully this matter gets resolved soon.

-SS"

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1/5

posted Feb-25-2007

"The order was for a microprocessor. Around 15 Jan. '07, I called them as I hadn't received the part. They told me I had to call back next week. I did. Got a phone voicemail box that was full. I then located another number, which was obviously a cell phone. I spoke with a young sounding guy. He said that the part was "lost in the mail." I said O.K., I want the part, send me another one. He said the part was "out of stock." He insisted on giving me a refund. I said O.K. He gave me a transaction number.

Well, according to Mastercard that refund never took place. About two weeks after my phone conversation with the guy, I received in the mail a computer memory heat sink (two pieces of painted aluminum). That's not a microprocessor. I waited a week to let Mastercard's letter of credit to my account arrive. I mailed the memory heat-sink back to 4magicus.com with a letter explaining that I was aware of their fraudulant practices, and to refer any future communications to their bank.

About two weeks later they sent me the Yahoo.com store front email invoice. They were messing with me. I called Mastercard and cancelled my account. I knew, by then, after reading complaints at pricewatch.com, and other sites, that these people were scam artists and that my card number was out in the open.

One additional note here. I emailed Yahoo.com again and again about this store front they are hosting. Each time my complaints were brushed off rather rudely and I was told to contact my credit card company. I have seen complaints about this company going back as far as 2005, at Yahoo.

What does this mean? It means that the credit card companies, yahoo.com, and pricewatch.com have been getting complaints about these assholes for over two years--yet, they are still allowed to operate. What does that tell a rational person about the credit card system and these two enabling companies?

Further, during a phone call to Yahoo's corporate headquarters, in CA, I was told point blank that Yahoo doesn't give the full credit card information to the store front companies, only the last four numbers of your card. Yet, when I got the memory heat-sink in the mail a yahoo.com invoice was enclosed which contained my full card number, expiration date, my name, address, and phone number. This means that 4magicus had the information, that Yahoo lied to me, and that my card information was at risk while floating around in the USPS.

The system protects the criminal, while grudgingly responding to the victim. Corporations lie like dogs. Scammers easily avoid recrimination and easily manipulate the system. The credit card companies and the issueing banks push away reports of fraud as long as they can get away with it, as does Yahoo, Inc.

BUYER BEWARE, IT'S REALLY THE JUNGLE ON THE INTERNET, NO MATTER WHAT THE CORPORATIONS TELL YOU."

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1/5

posted Apr-19-2006

"DO NOT purchase from these people. I purchased two sticks of 256 megs of PC133 and never reicved them. I sent emails and they acted like it shipped. They said they would ship another one order to me and I never got it! They billed me and I asked them to refund me or ship me the memory. I also never recieved a tracking #. I called up my credit card company and declined the charged. So I guess they will have to deal with them now! Also thier site went down and never came back up in the middle of all this happening. They even stopped replying to my emails. Who does buisness like this? This was for a customers machine which I had to end up buying memory locally at a much higher price. Be warned."

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1/5

posted Apr-10-2006

"The 1024mb only worked for a week. No response from Micro-Magic. No wonder it was the lowest price."

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