1/5

posted Aug-10-2007

"This company has ripped me off and looks like they have ripped off many more, I guess I should have looked into their reports first. I sent back RAM for warranty exchange 1.5 months ago and they refuse to replace RAM, return calls, or answer phones. I hope no one else gets taken by this company. I filed complaints with the BBB and the Attorney generals office in Arizona and California. They will not respond to any of their calls. They know they are ripping off people yet they are still on the internet. The only way to get your money back is toi file small claims in court. People don't make the same mistake I made, DO NOT BUY from 4Magicus."

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted May-22-2007

"Ordered memory they sent registered mail memory heatsinks only.
Went round and round with cc co and they say since they had registered mail they would pay it.
I am refusing to pay but these folks need some serious legal action.
There are warnings all over the net.
"

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

1/5

posted Apr-13-2007

"This store is a COMPLETE SCAM OPERATION. I purchased 1 GB of RAM, they sent 256 KB !! To top it all off, he is relentless in trying to collect his fee from my credit card company. I have contacted the El Monte police Dept. and we will see where this goes. I have also filed a fraud charge with my credit card company, so we will see how all this ends up. Do not buy anything from these people."

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted Mar-30-2007

"When I didn't receive this order after a week I called and was told the post office sent the order back as undeliverable. They said my account would be credited and that I would have to re-order. So I re-ordered and received the second order in 4 days. But when I got my credit card statement I saw I hadn't been credited but charged again for an order I hadn't received. As of March 27, 2007 I'm still going round and round with the credit card company because Micro Magic marked both orders shipped and used the same tracking number on both so they both show being delivered. I may have to eat this one, but in the end I think they are the ones who will pay the higher price. Three know the truth. One of the three makes the finally judgment. I leave it in his hands."

comment on review | report?

Is this review?.. Helpful (1) | Cool (1) Share review

1/5

posted Feb-25-2007

"The order was for a microprocessor. Around 15 Jan. '07, I called them as I hadn't received the part. They told me I had to call back next week. I did. Got a phone voicemail box that was full. I then located another number, which was obviously a cell phone. I spoke with a young sounding guy. He said that the part was "lost in the mail." I said O.K., I want the part, send me another one. He said the part was "out of stock." He insisted on giving me a refund. I said O.K. He gave me a transaction number.

Well, according to Mastercard that refund never took place. About two weeks after my phone conversation with the guy, I received in the mail a computer memory heat sink (two pieces of painted aluminum). That's not a microprocessor. I waited a week to let Mastercard's letter of credit to my account arrive. I mailed the memory heat-sink back to 4magicus.com with a letter explaining that I was aware of their fraudulant practices, and to refer any future communications to their bank.

About two weeks later they sent me the Yahoo.com store front email invoice. They were messing with me. I called Mastercard and cancelled my account. I knew, by then, after reading complaints at pricewatch.com, and other sites, that these people were scam artists and that my card number was out in the open.

One additional note here. I emailed Yahoo.com again and again about this store front they are hosting. Each time my complaints were brushed off rather rudely and I was told to contact my credit card company. I have seen complaints about this company going back as far as 2005, at Yahoo.

What does this mean? It means that the credit card companies, yahoo.com, and pricewatch.com have been getting complaints about these assholes for over two years--yet, they are still allowed to operate. What does that tell a rational person about the credit card system and these two enabling companies?

Further, during a phone call to Yahoo's corporate headquarters, in CA, I was told point blank that Yahoo doesn't give the full credit card information to the store front companies, only the last four numbers of your card. Yet, when I got the memory heat-sink in the mail a yahoo.com invoice was enclosed which contained my full card number, expiration date, my name, address, and phone number. This means that 4magicus had the information, that Yahoo lied to me, and that my card information was at risk while floating around in the USPS.

The system protects the criminal, while grudgingly responding to the victim. Corporations lie like dogs. Scammers easily avoid recrimination and easily manipulate the system. The credit card companies and the issueing banks push away reports of fraud as long as they can get away with it, as does Yahoo, Inc.

BUYER BEWARE, IT'S REALLY THE JUNGLE ON THE INTERNET, NO MATTER WHAT THE CORPORATIONS TELL YOU."

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

1/5

posted Jan-23-2007

"Please describe your experience and how you believe you have been scammed, and email or call:

Brian Glick
Financial Crimes Detective
El Monte Police Department
phone (626) 580-2175
email bglick@elmontepd.org

On January 7, 2007 at approximately 7:00 PM MST I placed an order for PC3200 DDR Memory, (2) 1 GB Modules for $149.99 through MicroMagic US aka MicroMagic Pc (10501 Valley Blvd. 1100, El Monte, CA 91731), by finding them on the Price Watch site, www.pricewatch.com. The order number was yhst-22894386579119-3979.

On January 09, 2007 my account was debited for the total amount of $149.99. I became concerned when the item had not arrived by January 22nd, 2007, so I sent them an email at 10:00 PM to the email address support@4magicus.com. On January 23rd, 2007, the package arrived fully sealed, but when opened, it only contained packing materials (7 foam peanuts) and no memory. My wife had to cut it open, as the seal of the envelope was so well intact that she couldn't rip it without tearing it up. Therefore there is no way it could have been tampered with! It was very obvious that it had not been tampered with.

Even more concerned, at this point, we began search online for a contact number and found this link: http://www.pricewatch.com/public/feedback.aspx?q=5078&i=1. I saw that someone else had complained of the exact same issue. Looking at the PriceWatch Feedback list, it seemed odd that they would have a string of negatives and then a string of positives. It became quickly evident that this sites feedback system was broken, allowing multiple feedbacks just by changing email addresses. Which means that this company could easily be stacking false positives to improve their rating.

So, we did a Google Search and found that there had been quite a few complaints. We found the number on MicroMagic US site, 6265525068, and called. No one answered, but while my wife was on the line waiting to leave a message, we received a call on the other line and it was them. Obviously calling back using caller id. They never asked for my name or what the product was that I had ordered. We told them we received an envelope containing only 7 foam packing peanuts and he accused the postal service of tampering and said he had several complaints of the same issue. He then said that we should file a claim with the US Postal Service. Since it was obvious that there was no tampering involved, my wife told them that would be fraud. He said to send it back and he would give us our money back, but when asked how can we send back something we never received. He hung up on us.

They did send an envelope and we still have it. It was a white packing envelope with seven styrofoam peanuts inside it, 8 inches by 7 inches with a packing list on the front.

After the confrontation we checked online for our order status again and it said it had been cancelled. We never canelled it!!! We never got our product and we never disclosed our name or any other personal info that this guy could have known which order to even cancel. Even if he used the phone number from the caller id. We never cancelled the order!! We wanted the product and were unable to even discuss whether he would send it or our money back because he hung on us!

See links below for complaints
if you have a complaint you can also send it to:
bglick@elmontepd.org

http://www.ripoffreport.com/reports/ripoff174190.htm

http://www.ripoffreport.com/results.asp?q1=ALL&q4=&q6=&q3=&q2=&q7=&searchtype=0&submit2=Search%21&q5=micromagic+pc&Search=Search

http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=100006312 Better Business Bureau... 50 unanswered complaints! Company Rating F!!!!
Complainants generally allege that the company fails to send purchased merchandise, that when merchandise is received it is incorrect or not properly marked, and that items returned are not refunded. Most customers allege that despite contacting the company their telephone calls and emails are not answered.

http://www.getafreelancer.com/projects/Logo-Design/Customize-Yahoo-store-home-page.html

The Administrative contact name for Micromagic PC.net on the better business bureau site is May Chin Tang. Look below and see the name on the postive feedback left for the company!

To make matters worse!!! They called me and Impersonated the BBB. Told me that the BBB was going to deny my claim and my bank would not give me my money back and that my negative feedback would be removed from Ripoffreport.com ALL IS A LIE! The BBB has nothing to do with whether or not your bank works with you and gets your money back for you.

Leo also told me the ram that I ordered would not have worked in my system. We did a live online chat with the makers of my computer and verified that not only did we order the correct ram, but what LEO was sending me "as a kind gesture" was obsolete and no longer manufactured".

"

This review was modified by callen3d on February 16 2007 02:17:46 AM

comment on review | report?

Is this review?.. Helpful | Cool (1) Share review

1/5

posted Jan-23-2007

"THIS COMPANY IS A FRAUD. THERE ONLY BUSINESS TO SCAMMING YOU OUT OF THERE MONEY BY OFFERING YOU A FAKE PRODUCT.BUYER BEWARE, PLEASE DO YOURSELF THE SERVICE AND READ ALL THE NEGATIVE REVIEWS SEARCH THE INTERNET http://rura.org/scam/ YOU WILL LEARN THIS PLACE IS A SCAM."

comment on review | report?

Is this review?.. Helpful | Cool Share review

1/5

posted Nov-13-2006

"I am looking for something nice to say about 4magicus.com. I ordered 2-1GB sticks of pc3200 non-ecc ram and received 2-1GB sticks of pc2700 ram which did not work in my system. I returned them stating the order was filled incorrectly. They sent replacements and before they arrived, I was charged an additional $100 for the "upgrade". The word SCAM comes to mind and I sent an email and got no reply. I called the main number from their site and got a full mailbox, no answer, no message machine. I called the sales number and got a salesperson who was cheerful until I described my issue. I did not authorized them to charge me an additional $100 on top of $170 I'd originally paid. He became hostile quickly and tried to obfuscate the issue wth memory jargon blaming me for ordering incorrectly. The problem is not with the memory anymore, the problem is respect and 4magicus.com doesn't respect their customers. I now have some working RAM and will take the $100 hit as a lesson to be more careful where I shop online. When the salesperson threatens to hang-up on you, says they feel sorry for you, and basically insults your intellegence, they really don't want your business, they want you to shop elsewhere. Don't worry I will. My advice is to be careful if you choose to do business with 4magicus.com. Their biggest mistake was violating my trust and failing to notify me of this additional charge. The bitter taste of poor quality remains much longer than the sweetness of a cheap price!"

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

1/5

posted Nov-13-2006

"i got memory that didn't work and cannot contact the store for refund. phone mailboxes are full and emails are not returned. i have been trying for a week. DO NOT BUY FROM THESE FOLKS."

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review

1/5

posted Oct-06-2006

"Paid on line, wrong item sent. Company rep Leo Gullien offered to replace at no extra cost.
After one year of stalling, his email has a fake error message right after they sent me an email stating they had no record of my purchase. I sent proof and that is when the fake messages came back to me. I have filed a complaint with the BBB. I have no products, no refund. "

comment on review | report?

Is this review?.. Helpful (1) | Cool Share review