1/5

posted Oct-09-2011

"I stay in Rome, Italy. I have ordered 170$ of hearing aid batteries (full pay trough Paypal) on july 26. Nothing yet delivered, and I'm still waiting. Write them 3 time: for first 2 time the answer was "be patient". The third answer was never sent to me.
Loose my money. Withouth a serious answer. "

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4/5

posted Dec-06-2008

"I have ordered hearing aid batteries from MicroBattery.com twice. Each time they had the best price for 40 Energizer 312 hearing aid batteries compared to other web sites. Batteries arrived quickly each time, however, the "rebate" on these batteries were goofy each time. The first time they sent me one rebate form when 3 were needed. The second time, they didn't send any rebate forms with the batteries, they were "back ordered". Finally, six weeks later the rebate forms arrive. Again 3 are needed, but on the rebate form it reads only 1 rebate per family or address. Their website says you can send all forms. I've sent all 3 separately so who knows what will happen. This is not the most professional of ways to do business. Bottom line, MicroBattery's price on the batteries were still lower than others, even without the rebates. "

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2/5

posted Aug-18-2008

"This appears to be a company run by the Marx Brothers. After placing a web order, I received an email saying that the corless phone battery I ordered was not in stock and to call customer service. I called, and was convinced to buy a substitute. I received the substitute battery but it turned out to be completely incompatible with my phone. The company then sent me a replacement which was correct, and I sent the incompatible one back.

Then, two days later I received a large package in the mail full of hearing-aid batteries with a packing slip for a customer in Atlanta, some 600 miles away. The mailing label had my name and address on it, but the packing slip inside had the name of the Atlanta customer.

I'm now awaiting a label to be sent to me to return this incorrectly routed package.

I think the company is honest, but I can't see ordering from them again, given the hassles I've already had."

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5/5

posted May-07-2007

"Purchased a Sony BCG-34 HRMF4 charger and a watch battery from them. They shipped on the same day. Shipping charge to Canada was very reasonable. I received both items and they were securely double packaged. Both items were working fine.

I can't comment on customer service as I never needed to contact them post-sale. I would buy from them again but I wish they carried more items."

This review was modified by matriarka on May 07 2007 10:13:55 PM

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4/5

posted Apr-26-2007

"Stayed away from 'batteries.com' due to really bad press they are getting. Tried microbattery.com - and it has been great.

This was replacement for an APC UPS BackUp 650 - even though it's a heavy battery (8 lbs, 3.5 kg) shipping was less than $10 (halfway across USA). $43 to replace a battery in a $150 UPS is a great deal.

It arrived today, very VERY securely packaged - bubble wrap, in a box, that was in another box, with paper & twine tape that read "TAMPER-PROOF". It was a pain opening that box, but that's the best shipping TLC I've ever seen.

This is the first time I'm trying a replacement battery in a UPS. If it works out (lasts more than a month or two), I'm going replace a bunch more I have in the house, and I'll buy them all here.

update 5/6/2007: it went well, so went to replace the rest of my UPS batteries today: APC BackUPS 500, APC BackUPS ES 725, and Energizer ER-HM450. This time, didn't use google link, tried to search on site, and it's just abysmally bad. It found nothing at all. Next I negotiated their menu system and though they had a list of batteries for APC, they only had one of the three I needed. Bought other two from amazon, which uses batteries.com (sigh). These guys lose business because you can't find the items you want! Hint: use google with "inurl:microbattery.com" to *really* search their site. It's far better, but the experience sucks when you are forced to do it this way...

Update - 3+ years later. Same battery needed, it's been "discontinued" by IBM/Lenovo.....and now the price is not $105, but $146. sheesh... Just a note. I'll shop elsewhere at those prices."

This review was modified by Bill Privare on August 23 2009 07:17:42 PM

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5/5

posted Jan-13-2007

"I have placed two orders with this company and both were sent promptly, exactly as placed. I will definitely continue using this company for my battery needs."

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5/5

posted Aug-31-2006

"Bought a small internal battery for my Canon Digital Elph. The whole process went quickly and smoothly. I received a new battery, well packaged in a bubble mailer, within a week. Worked perfectly."

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5/5

posted Sep-06-2005

"Ordered several watch batteries from microbattery.com Prices were good, selection was good, and shipping prices were reasonable.

I received the batteries in a timely manner and they were exactly as advertised. I will definitely buy from them again and would not hesitate recommending them to others."

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