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Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 1.25/10 1.25/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 1.25/10 1.25/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

40 Customer Reviews

Rating 2/10
1/5
modified review posted

"I attempted to purchase a pair of mens dress shoes for my fiancee for our wedding. I placed the order on a Wednesday and grew concerned by Friday as I hadn't received any shipping information. I emailed cust serv as instructed on the website and was called several hours later that the shoes were not in stock in his size. Why wasn't this info conveyed 2 days prior when I placed an order for 135.00? Better yet why didn't the merchant remove his size from the website. Even after this fiasco they show the shoe is "available" in a size 12 on the site.
I am very unhappy with the reactive nature of this company and will not do business with them again.
"

modified review This review was modified by april1 on December 10 2014 07:41:19 AM


Rating 2/10
1/5
modified review posted

"Please for the love of God DON'T DON'T order nothing from these clown. these people are rude and don't know how to run a business , I ordered a suit first it was the wrong style, next wrong size, and then wrong color, when I requested my money back I was hung up on, placed on hold for long periods of time, or pasted off to someone else who never answered the phone, once I'm refunded my money I will never place another order with this company. It's a matter of time before someone do something real drastic about this company we work too hard for our money to be mistreated in this matter"


Rating 10/10
5/5
modified review posted

"After being invited to my Friend's anniversary party, I was wondering where to visit for the glam outfit for the party. I was looking for a list of pamphlets and found mens usa. Just wished into their store end of week. I bought from mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were elegant and comfy. It was a big favorable among my colleague. MensUSA redefined my persona impressive with their costume. The party was a grand success and my attire was really awesome. Thanks mens usa."


Rating 10/10
5/5
modified review posted

"Last month I visited my elder brother's house for a dinner party where I found my brother wearing very gorgeous suit with nice fittings, nice fabric and bright colors. I was just surprised because I required something like that but unfortunately I just missed it. Then after we had the dinner, I asked him where he bought the splendid collection. He replied Mensusa.com. I went to Yahoo! search to find it. I found a large collection of 3 Button Suits. Guess what? I bought my very own suit from MensUsa. Their delivery was really fast with respect to additional details like color, thread quality and overall fittings."


Rating 10/10
5/5
modified review posted

"It is really tough to get fantastic Suits at reasonable price. However, all my problems came to an end when I came across at the MensUSA shop. I found a huge variety of Suits that came in individual sizes, color and shape. This made things even easier for me. I was a bit worried about the delivery portion. But I am very satisfied for my purchase.You will surely not be frustrated when you are making your purchases from Mensusa. There is an extensive variety of suits and tuxedos available that will make a wonderful addition to your closet."


Rating 10/10
5/5
modified review posted

"After being invited to my birthday party, I was thinking where to visit for the most appropriate dress for the party. I was scanning a list of pamphlets and found MensUSA. Just wished into their store end of week. I made a purchase from Mens usa the store had an elegant lighting right up in the front door. This time that same place was marked by the best clothes for this season. I tried some of them on and immediately found they were awesome and comfortable. It was a golden opportunity among my colleague. MensUSA redefined my persona impressive with their clothes. The party was a grand success and my attire was really awesome. Thanks mens usa."


Rating 8/10
4/5
modified review posted

"Last month I traveled to my younger brother's house for a birthday party where I found my brother wearing very superb suit with nice fittings, decent fabric and cool colors. I was just surprised because I wanted something like that but unfortunately I just missed it. Then after we had the dinner, I asked him where he bought the splendid collection. He replied Mensusa.com. I went to Yahoo! search to find it. I found a large collection of 3 Piece Vested Suits. Guess what? I bought my very own suit from MensUsa. Their delivery was really fast with respect to additional details like color, thread quality and overall fittings."


Rating 2/10
1/5
modified review posted

"Ugh I would give these guys zero stars if I could! I agree with the reviewer who said to email or call and see if you get a response. I ordered a jacket a week and a half ago, and when I received a receipt, it said to request a tracking number if desired. I always want to be able to track, so I requested one right away. A day passed... two.. three.. finally I emailed again and asked for the tracking number. Finally, day 7, I received a short email that said, sorry for taking so long. we will send the tracking number in a little while. well, here it is, 3 days later, and guess what? nothing. I messaged them again. I have not received the jacket even though they charged my card the moment I placed the order. I will NEVER purchase from them again!"

modified review This review was modified by Speechlesss on July 16 2013 03:28:58 PM

Rating 2/10
1/5
modified review posted

"Wow - should have looked here first. Let me be just the latest to say this is a TOTAL SCAM and DO NOT BUY from this company. I ordered a tuxedo -- by phone, just to be sure I was getting the precise item I wanted -- three days later, I received a completely different item, wrong size, nowhere close to the order I placed. Contacted the customer service line and was subjected to a rude male who tried to convince me to try it on (would that have violated the return policy?). I kept my cool, said just send me what I ordered, and filled out the e-mail form on the website to make a record of what happened. I returned the item for $13 in postage and didn't hear anything, no follow-up. Also, I sent it USPS with signature confirmation as they suggest, but checking the tracking number showed nothing after 2 weeks -- it still doesn't indicate delivery. What is going on there? So I finally called, was told they were processing the return, and two days later got an e-mail saying the tux I wanted was "sold out" and issuing a refund for the purchase price, but NOT shipping or my return shipping. I guess I might be lucky to be out only $23 in total but that's my money. No valid merchant would ever accept (and charge for) an order for an item they do not have."

modified review This review was modified by JMLL on March 06 2013 01:17:27 PM

Rating 2/10
1/5
modified review posted

"This company should be put of business. It is a scam - a fraud. DO NOT PURCHASE ANYTHING FROM THIS COMPANY! I bought $1200 in merchandise over 6 weeks ago. I still hadn't head or received anything last week, so I called and threatened to cancel my order, at which point they sent a COMPLETELY wrong order. They still haven't fixed my order and my event is in a few days. Whatever you do, please take this review seriously and do not support this unethical, awful company! On top of it all, when I call or go in to try and resolve the issue I am treated horribly - and told I will not get my money back. This is hands down the worst shopping experience I've had. "


Rating 2/10
1/5
modified review posted

"This merchant, aka mensintaly.com and suitsusa.com, has NO customer service, none, zero, nada, nil! I placed an order with them on 9/12/2012, and as of today, 9/20/2012 I have no status update, much less a shipping confirmation, even though my credit card was charged for the full amount of the purchase. I have been sending multiple e-mail inquiries to all three merchant ID's (info@......) daily for the past 3 days, without a response. Their phone line rings and rings and rings, and then finally hangs up. All I can say is, avoid this merchant ... they have no customer service! I have learned my lesson and will never even look at their site again! If I could give them zero (0) stars, I would have."


Rating 8/10
4/5
modified review posted

"I've been buying exotic shoes from these company for 6 months and they've been usually on point when it comes to delivery and in some cases returns of the item they've sold me. They sell these items at a very low price and the build quality on these items looks decent.

Their return policy is pretty straightforward and a breeze if you follow their instructions.
"


Rating 2/10
1/5
modified review posted

"this has been the worst purchasing experience in my life. I had a time sensitive suit order to which i paid to have the suit two day rushed to me. They did not ship the suit and when i called to find out were it was the sales man said he would send me a new one over night. Surprise surprise it did not come. finally i got liz on the phone and she was a little better (although rude) and shipped me a suit overnight. this one showed up but in the wrong size. when i tried to get the original suit re shipped (unfortunately they are the only ones to carry this suit) she told me they would not pay a rush shipping and it would coast me $50 extra. Lastly when i saw the suit that made it to me was the wrong size i tried to call to make sure the new one that i was paying $50 to overnight was the right size they just hung up on me. I tried to call be 10 times and got hung up on every time. DO NOT BUY FROM MENS USA!!!!!!"


Rating 2/10
1/5
modified review posted

"hello this is jodi, i ordered a suit for my son 6 weeks before prom and only half the ordered showed up. i called that day and told them that it was missing the shirt and tie and i needed it by may 5th and they said they would ship right away and have it in 3 to 4 days. well its now may 4th the day before prom and still not here. i called 3 times this week and now the day before prom i spoke with the supervisor only to be verbally attacked, laughed at and told if i were to leave a bad comment about them that they spend thousands on an internet compay to wipe bad comments out and i was no threat to them. i was hung up on three times and told to go to walmart and buy the items. very unprofessional, rude, threatning, and i would never suggest doing any bussiness with this company!!!!! i will let as may people know this so they dont have to go through the same problems my family has. TERRIBLE,TERRIBLE, TERRIBLE!!!!!!!"


Rating 2/10
1/5
modified review posted

"My experience with this company has been horrid - ordered a suit , then called to cancel , CSR ok'd cancellation as item had not been processed. I still got charged for item , as yet have not been credited back the funds.
I have made a total of 8 calls to their sales dept. 6 of the contacts either hung up the phone and 2 of them outright swore profanities at myself and partner. Something is definately amiss with this set up. I would advise not to purchase anything online via this company. PERIOD!!
"


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