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"Do you self a favor and do NOT purchase from this web site. The product is terrible and the service is "does not exist". I purchased the ATV 45 days ago and have call them more than 15 times so far and have not gone anywhere. They will tell you that they will call you back just to get you off the phone. They will NOT call you. I can't list all the problems with the AVT I bought because there is not enough space here to write them all........"
"Mega Motor has to be one of the most incompetent companies I have ever dealt with in my life. I would advise anyone to not trust this company. I ordered a 50cc bike for my son back on May 14th. It finally arrived at the end of June. There were missing pieces that I have been trying to get sent to me ever since then. They recently (Oct) said they send the parts by US Postal service. They gave me a tracking number and it never came. I have called, written, begged, and pleaded but to no avail. I was so foolish to trust this company. I hope this helps other people to not make the same mistake that I did."
"This has been the worst experience I have EVER had with an online company. I am sure as long as your item is running and working, you would be a happy customer. But look out if it doesn't work!I purchased an ATV for my 5yr old who was very excited to ride it when it arrived. This was back in August. The ATV has NEVER worked. I have contacted the company several times. They have sent me parts, saying it's this or it's that. Now they are wanting to send me the whole wiring harness! I am NOT a mechanic, so have no idea how to fit this. They suggested I take it to a mechanic, paying for their service out of my own money. I have continually asked to speak to a manager. They will not get them on the phone saying they are busy. This place is simply receives their supplies from China. Do not check them before they go out to the customer, and WILL NOT assist the customer if the item is a dud. it is now November, and I still have a broken ATV. I have basically thrown $620 down the drain, and I have a very disappointed 5 yr old. Potential buyers please BEWARE of this company!"
"WORST EXPERIENCE EVER...BAD PRODUCT, BAD CUSTOMER SERVICE My Daughter sacrificed her evenings and summers for over a year to save up money for her first motorcycle. She insisted on being responsible and paying for it herself. She invested that money buying a motorcycle, brand new, from Mega Motor Madness. It is a 250, Roketa, by Jonway. It has been the worst purchasing experience in my 41 years.1) The new bike came with a failed battery. We turned that in to the warranty department 2 months ago and have yet to get the replacement. She had to buy a new one locally out of her own pocket.2) The title came wrong and had to be redone.3) When she finally got it on the road, she parked it at work it would drain the battery to nothing before her shift was over.. Leaving her stranded at work at midnight !!! After This happened a few times, I discovered that The Anti-Theft alarm was drawing too much power. I had to unplug the anti-theft module to keep the motorcycle from stranding her. The multiple, deep discharges this issue caused almost destroyed the new battery she had to buy.4) The Drive Pulley fell apart while driving on the highway !! How can they, in good conscience sell a product where the transmission disassembles at highway speed ? The bike had less than a 100 miles on it at the time. I turned that in to your warranty department as well and have gotten no parts or support in months !!! This bike is a lemon, and the company has done nothing but delay and make excuses. We have had enough. Company refuses to refund our money."
"Purchased Tarantula 110cc ATV for xmas present for kids... was told by sales person over phone that it would arrive 4 days before xmas if not sooner. Unit arrived January 3 with no explanation or apology. Arrived with different plastic than what was ordered. Spoke with Mike and he offered to mail out the correct plastic (cover) for the atv. It never came. Assembled the unit and once the tires were on noticed the unit was not balanced. The frame is bent or broken as all four wheels will not touch the ground at the same time even with someone sitting on it. Mike requested we send him pictures which we did. After not getting a response continued to call and he was always "in a meeting" and would call us back. Never did. In short, we bought a unit that was delivered a week and a half late, had incorrect plastic cover, had a twisted/bent frame, and Mega Motor Madness will not return calls. Last time we called they said Mike no longer works there (what a surprise). We have never put gas in the unit or operated the atv; it is a $600 dollar decoration in the corner of our garage."
"watch out for this company, scam people with defective equiptment, takes your order then tells you after multiple calls to the phone they never answer, no replies to online chat, compaies excuse is that they are busy, read facebook posts their excuse is that they are too busy with orders. too busy year round really? save your time and money, go to a reputable legit company"
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