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megagps.com

Consumer Electronics

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--/100 (6-month rating)
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All Customer Reviews (150)

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Rating 10/10 5/5
modified review posted Jan-27-2011

"Of all the online merchants I've dealt with since 1997, these folks have the best customer service I've ever encountered. They almost made me feel like family as I communicated several times with them while Garmin rolled out a new product. They were gracious both in e-mails and chat, and it didn't matter if it was a $20 item or one at $279. They changed my order twice with a simple chat request by me. I got two shipping date updates that were far more informative than other e-tailers have ever sent. On top of that, the already lowest price was reduced automatically when Garmin updated prices. I've had to cancel preorders with other merchants because orders could not be revised to reflect lower posted prices. Great guys at MegaGPS. I'll be back!"

modified review This review was modified by 302ho on January 27 2011 05:38:46 PM
Rating 8/10 4/5
modified review posted Nov-23-2010

"I placed an order for a garmin nuvi at their sdvertised sale price. After placing the order, I researched another site and found the same model for $15 less. I immediately emailed customer service and asked if they could match this price. While they could not match they very kindly offered to cancel the order. Nice service even though lower price was found elsewhere."

Rating 8/10 4/5
modified review posted Nov-16-2010

"I missunderstood the wording on the traffic receiver. The GPS I ordered has lifetime map and lifetime traffic. I thought it stated receiver required afterwords. I received an email from staff member stating that it was not required on this model, saving me 100 dollars. The unit was to have shipped at the beginning of November, but hasn't shipped as of today 11/16. Please check status for me. Thank You"

Rating 10/10 5/5
modified review posted Nov-09-2010

"I purchased the map upgrade for my Garmin Nuvi from MegaGPS and not only were they the best price that I found but delivery was very prompt. I received my upgrade disk in the mail in a couple of days and all went very well in the upgrade process of my maps. I highly recommend MegaGPS and will look for them again for my next GPS purchase."

Rating 10/10 5/5
modified review posted Nov-08-2010

"Great selection and price which is why I ordered one for a X-mas present. The package arrived as expected and in a discreet package as requested. I did take it out and used it to make sure it worked ok due to the 30 day return policy."

Rating 10/10 5/5
modified review posted Nov-07-2010

"I'm happy with the price that was offered for my pre-lease of Garmin GPS. I'm also happy with the email update on the latest shipping date. I sent an email to customer service concering the policy for refunds and received a prompt reply. Although, my experience is limited thus far, I am growing an very favorable impression of MegaGPS. Thanks. Harold "

Rating 8/10 4/5
modified review posted Nov-03-2010

"My order from MegaGPS arrived in a timely manner. I am not sure but I think it was less than 4 business days with the standard shopping. I could not ask for better service. Tom Butler Melbourne, FL"

Rating 10/10 5/5
modified review posted Nov-01-2010

"Everything arrived as promised and earlier than promised. This is the fourth time I have done business with Mega GPS and I have never been disappointed with the service or the prices. I highly recommend them to friends and family and no one has been disappointed."

Rating 4/10 2/5
modified review posted Oct-26-2010

"They were sold out (oversold) of one item I had ordered, out of 4, and did not notify me afer I had placed the order. They cancelled the order, I found out when I called about the order,7 days after [placing the order, and was told they had sent me an email to that effect, which I never received, and to order a different unit, which cost an additional $20, and re-enter my order for the additional three items.

I had bought product from this company in the past, but future orders are now in doubt."

Rating 4/10 2/5
modified review posted Oct-20-2010

"The shipping cost is high for smaller items."

 
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