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Stores > Max Tool

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Max Tool
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 1.25/10 1.25/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

589 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-27

Awesome

"Fast, easy, hassle free, prompt delivery, and the order is correct.
Can't do better than that............
"


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Verified Customer
Rating 4/10
2/5
2016-04-26

Unsure

"I still haven't been notified delivery of the item I ordered. I HAD to call myself and find out when to expect delivery.....duh, the item is still in California and I'm having to wait ANOTHER week for my edger/trencher. Right now my overall satisfaction isn't very satisfied. I think due to the circumstances, I should get a reasonable discount or a "free" extra lithium battery for this delay!

Thank you
"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-04-26

NOT DELIVERED YET

"I received an email on the 21st saying mu order had shipped. I have yet to receive my order,and its the 26th"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-04-24

Not shipped yet / out of stock

"The order has not shipped yet, was told that was out of stock and would not be received into their stock until 4/22/16. Had no correspondence from seller, until I had sent emails to seller. Would have liked to at least been told what was going on, without having to inquire!"


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Verified Customer
Rating 4/10
2/5
2016-04-23

Dropped The Ball

"I ordered my Honda lawnmower last Saturday night the 16th of April. They should have received the money by Sunday because I use pay pal. I did not see a tracking number to my package so on Friday, April 22, almost a week later, I called max Tool. They said my order still hasn't been completed on their end of the deal. Very frustrating when you got grass growing in yard and no lawnmower to mow it with........ good grief! By late Friday afternoon my order was processed and fed ex picked up my lawnmower. "


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Verified Customer
Rating 8/10
4/5
2016-04-22

Bangy box

"The originally packaged battery which seems 100% was put
loose into a large carton. Sort of unused to loose packing but ..no harm.
Fedex misdelivered as they always do out here in the country.
But very glad to have a working drill again.
All's well that ends...
"


Rating 2/10
1/5
2016-04-21

Too Bad Their Service Doesn't Match Their Ratings

"I ordered 2 LP Hoses for my RV which they stated online that they were in stock. I waited 10 days and realized that I hadn't heard from them concerning a tracking no.. I called and they stated those hoses were out of stock although their web page stated in stock when I called. They apparently don't contact you unless you call them first when you order something and they find out it's out of stock - no way to do business!! Would not trust using them again!"


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Verified Customer
Rating 10/10
5/5
2016-04-21

"best price, fast shipping,"


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Verified Customer
Rating 10/10
5/5
2016-04-20

the old guy

"I bought a porter-cable jointer from max tool and they had the best price of anyone and the jointer works very well I am very satisfied with the product and the service it was delivered on the day they said it would be there

thank you max tool
"


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Verified Customer
Rating 10/10
5/5
2016-04-20

DEAD BATTERY...

"Did not have to wait long.. got 2 for the price of one...can't beat that... THANK YOU!!"


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Verified Customer
Rating 10/10
5/5
2016-04-18

Just as promised.....

"Honda is a great unit at a fair price............"


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Verified Customer
Rating 2/10
1/5
2016-04-18

"worse experiance I've ever had. poorest customer service dept. never got item and took weeks to get the credit. had to get third party involved. Would not recommend to anyone."


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Verified Customer
Rating 8/10
4/5
2016-04-18

Kept in the dark

"Ordered a great Honda lawn mower received it in three business days. Fired it up and works great! But after I placed my order I got no estimated delivery date. I had to call them to get a tracking number that didn't work and the next thing I know it's sitting on my porch! A little more communication would have been nice."


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Verified Customer
Rating 10/10
5/5
2016-04-15

"Best deal I could find anywhere!"


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Verified Customer
Rating 6/10
3/5
2016-04-14

"Ordered one week ago, merchandise not yet received"


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