We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Max Tool

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Max Tool

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.13/10 8.13/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 6.88/10 6.88/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: 0.00/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-18

Max Satisfaction

"Great price and the web page worked very well. Extra packing material was added to my shipment to protect my purchase that arrived on time in flawless condition."

This review was modified by cemi on January 20 2017 07:45:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

good seller

"this one of the best and serius store"

This review was modified by impresoslov on January 18 2017 03:00:03 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-11

Max Tool delivered my charger in great time

"I ordered a Worx quick charger from Max Tool and it was delivered today. I have not yet had a chance to try it out, but it was in great condition and looks fantastic. Thanks Max Tool!"

This review was modified by schuney-14918 on January 13 2017 11:30:02 AM

Rating 2/10
1/5
2017-01-06

Crappy customer service

"I ordered a jacket on Dec 2 and was told then it would ship in 7 days. Which was great as it was supposed to be a Christmas present. The on Dec 16 was told it was on back order and would ship on Dec 26. Then after I sent an email expressing my dissatisfied experience I received an email saying sorry and the jackets we're still in back order but had another shipment on Jan. 4. Then in Jan 4 I received an email saying the we're cancelling my order! Worst customer service I've experienced with online orders. I will never order from this company again and suggest no one else should either. "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-06

Order from Max Tool when you reallly don't care if you get it or not. Propane Filter

"It was supposed to arrive before or right after Christmas. I keep getting emails that say it is back ordered with a delivery date that is already past. Maybe somebody will start a contest for most excuse emails received. Today is Jan. 06, 2017 & the order was 12/17/16. I didn't figure too many of them were going as presents so I didn't expect too much delay."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-04

On time as advertised

"Delivered promised product in good shape when promised at good price"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-04

Quick as lightning

"Max tool delivered my order so fast ! I'm definitely going to do business with them in the future. "


No Avatar

Verified Customer
Rating 4/10
2/5
2017-01-03

Not very happy

"I orered a heated jacketa then got an email adter xmas tht they couldnt complete my order. So i ordered another jacket which said on the web site in stock now they r saying its on backorder."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-02

Delivered promptly and in good shape

"Item shipped promptly and received in good shape. I will shop here again."


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-02

rude and will never order again

"paid for expedited shipping it came late. wouldnt refund my shipping said not their fault. customer service was rude to me"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-25

Quick ship, real deal

"Happy with ship speed, product is what I ordered and wanted"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-22

On time for christmas!

"Recv'd my package on Dec 21th tracking said I'd get it Dec 27th so happy it came before Christmas! Overall satisfied with the service!! "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-20

Back order

"Back order right before Xmas. Why? Why no notification?"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-14

worx great

"very pleased, we could not of asked for it to be better"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-13

Great stuff, when you finally get it.

"Purchased via 5 orders, $400+ Occidental Leather tool belts and bags, and $300+ in Titanium Hammers. Usually out of stock on belts and bags and takes a couple of days to get back in stock, then another 5 days in transit. The last hammer was ordered on Nov 15th, it arrived on Dec. 13th. A discount on future purchases would have been a nice gesture."


Ratings Calculation Change
Learn about Our Reviews

Share Max Tool's store rating

Max Tool is a Merchant Member! Learn more

Max Tool is a merchant member
Max Tool participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,446 merchant members.