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Stores > Max Tool

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Max Tool
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

622 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-25

"Comparable prices, FREE SHIPPING. Yippee"


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Verified Customer
Rating 10/10
5/5
2016-05-24

Above and beyond

"Opted for free shipping, (7-10 days) and it still got to me in 3. I ordered a tool and it came with a free gift that according to their website was sold out. Was not sure if the whole order would be postponed for it, or just the free gift. All of it showed up ahead of schedule. "


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Verified Customer
Rating 10/10
5/5
2016-05-24

Regular Customer

"Several orders from maxtool. They always have great prices and quick shipping. "


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Verified Customer
Rating 10/10
5/5
2016-05-24

Cadillac of mowers

"Delivered to my house within 5 days of ordering, took out of box followed directions on assembly . Took about 10 minutes. Filled with gas started first pull and cut great ,very happy so far."


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Verified Customer
Rating 10/10
5/5
2016-05-23

Great Service

"Ordered, received within two days. Will buy her again."


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Verified Customer
Rating 10/10
5/5
2016-05-23

"The Black & Decker lawn mower is exactly what I needed.
It was easy to assemble and works better than I expected.
Delivery was fast.
"


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Verified Customer
Rating 2/10
1/5
2016-05-21

Still waiting. 1 of 3 items arrived.. No email explaining why

"Frustrating that they billed and notified that it shipped but only 1 of 3 items showed up. The primary item didn't arrive. I added the other two items just to get over $25 to get free shipping. Doesnt seem like a good deal now."


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Verified Customer
Rating 10/10
5/5
2016-05-20

Max delivers!

"Great deal and fast delivery!"


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Verified Customer
Rating 10/10
5/5
2016-05-19

"Fast shipping. Great seller"


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Verified Customer
Rating 2/10
1/5
2016-05-19

Slow As Molasses

"It took seven days to fill my order and have FedEx pick it up, and I placed the order on a Monday! With standard ground shipping a whole two weeks will have passed before I receive my purchased item. Max Tool is really Minimal Response. "


Rating 2/10
1/5
2016-05-17

Send you wrong item charge restocking fee

"BUYER BEWARE!!!!!!! They make you feel like they are part of Amazon and the Amazon guarantee, but OH NO, Charge you the original shipping off your return price AND 15% RESTOCK FEE. THEY ARE A RIP OFF!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"

This review was modified by GAYLENETUCKER on May 17 2016 01:31:41 PM

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Verified Customer
Rating 6/10
3/5
2016-05-17

Honda HRX217HYA from Maxtool

"Placed my order with Maxtool early morning Tues.(before 9:00am their time), kept checking their site for updates and finally received notice that it was on the truck(Fedex) on Friday. It was delivered today(the following Tues.) around noon. I decided to order from Maxtool since they were closer to SLC than my two options in Wisconsin thinking I would get it quicker. Didn't think it would take 4 days for them to get it on the truck. Also, they don't seem to bother replying to email inquiries either.

Mower arrived as ordered, but don't expect to get it in a timely manner nor expect much Customer Service. Perhaps I am an isolated case but it seems I am not alone in my experience.
"


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Verified Customer
Rating 10/10
5/5
2016-05-17

DeWalt 20v cordless brushless drill& Drive combo kit

"Good communication and fast Delivery good product and reasonable price. "


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Verified Customer
Rating 6/10
3/5
2016-05-15

"Ordered compressor on 05/07. Still hasn't shipped. As I need a compressor; if I don't get some kind of input by tomorrow evening, I will most likely cancel my order. It was indicated when I ordered that the product was in stock. Please advise ASAP. Appreciate your prompt response"


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Verified Customer
Rating 10/10
5/5
2016-05-13

I needed a new mower

"Researched the available brands and models. I got the best price from Max Tool for the brand and model I wanted with no cost for shipping and no tax. Shipping took about a week but I didn't ask for expedited service so I'm happy with that. Overall it's been an easy and successful purchase. I can honestly recommend Max Tool."


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