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Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 4.38/10 4.38/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: 0.00/10

263 Customer Reviews

Rating 10/10
5/5
modified review posted

"Really I am very pleased with the product ,the price,shipping........overall.... a good experience highly recommended........Thank you..."


Rating 10/10
5/5
modified review posted

"The Honda mower that I ordered worked great right out of the box. One pull. It arrived a day early. No shipping charge, and no sales tax. I saved about $70 over the Home Depot deal for the exact same mower."


Rating 10/10
5/5
modified review posted

"My JawSaw arrived on exactly the date projected! I was very pleased with the service AND the product. JHat"


Rating 10/10
5/5
modified review posted

"It was nice to shop and have it delivered to your home with no problems."


Rating 10/10
5/5
modified review posted

"Very pleased with the fast delivery which was free."


Rating 10/10
5/5
modified review posted

"Order was fulfilled promptly and accurately. No muss, no fuss."


Rating 10/10
5/5
modified review posted

"Order filled and shipped very quickly, very satisfied with the Honda EU2000i"


Rating 4/10
2/5
modified review posted

"I ordered a Duromax 16 HP engine. When it arrived it was destroyed beyond repair. So I contacted Max Tool, to report the problem. They told me to return the engine and they would send me another one. OK I did that and when the 2nd engine arrived it was damaged, but not beyond repair. So they sent out new parts, and compensated for making the repairs. Every thing was good until I made the 2nd new order. I saw they had refurbished engines, and thought I would give it a try, since it was over $100.00 less money, and usually a refurbished item would require a tech. to look closely at the return, and make sure it was perfect before reselling it. Well when it arrived it was unbelievable. The crank shaft wobbled about 1/16th of an inch, up, down, and side ways; and if anyone knows, that is completely unacceptable. So I call them and explain the problem, and they told me that they will not sell me any more engines. They made me feel like the items I received was my fault for arriving damaged. I just saw a good engine at a great price, and decided to give MAX TOOL a try, but the experience has been disappointing. But what really got me was that the tech. told me that he had sold some guy in Ohio a bunch of them with no complaints. I HAVE REALIZED THE BEST PRICE ISN'T THE BEST BUY. And the warrantee that is for 1 year, is good for the 1st., 30 days, and then it goes to replacing parts after that. "


Rating 10/10
5/5
modified review posted

"Excellent customer service. Easy web site to navigate. Great variety to choose from and fast shipping. Thanks!"


Rating 10/10
5/5
modified review posted

"Fast delivery! Thanks Max Tool! I will be a return customer."


Rating 10/10
5/5
modified review posted

"I love the weight and flexibility of the lawn edge/trimmer."


Rating 6/10
3/5
modified review posted

"It is exactly what we expected, a small battery operated lawn mower."


Rating 4/10
2/5
modified review posted

"Delivered late and delivered on a date they say they never on, Saturday.

"


Rating 10/10
5/5
modified review posted

"Got a great lawnmower for a great price. Shipping was quick and free. No complaints!"


Rating 10/10
5/5
modified review posted

"great price, great product"


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Max Tool is a merchant member
Max Tool participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,843 merchant members.