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106 reviews
posted Apr-07-2013
reply posted Apr-08-2013 “I'm very sorry to disappoint you - we certainly aim to inform our customers more quickly than that ... But you'll see you didn't have to wait at all for this stock status. Our FAQ answers the question:
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"Do you have (name of guitar) in stock?"
Please type the name of that guitar into the search bar on our website, located on the left hand side of every page. If it is in stock, it will be clearly labeled "IN STOCK, READY TO SHIP" and we will have actual pictures listed.
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All customers using the contact us form are strongly urged to view our FAQ first.
Our J-40 was not listed as "in stock" and showing actual pictures. It was listed as "contact us". I am sorry it took us a couple extra days to reply, but if you were unclear about this stock/backorder status, I hope you can forgive us as our FAQ had that answer, and there was no need to wait any amount of time for a live reply. We do look forward to filling this order for you and no hard feelings.”
"Great people to do business with!Customer service is the BEST!
Maury run,s his business like EVERYONE should!
Will use again! "