MaurysMusic.com Reviews - MaurysMusic.com Ratings at ResellerRatings

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MaurysMusic.com
Rating 9.30/10 106 reviews

9.30/100
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All Customer Reviews (106)


Rating 10/10 5/5
modified review posted May-13-2013

"Great people to do business with!Customer service is the BEST!
Maury run,s his business like EVERYONE should!
Will use again! "

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Rating 10/10 5/5
modified review posted May-13-2013

"The new (bone) bridge pins really do make a difference. I only wish I hadn't waited 33 years to replace the original plastic pins. This was my fourth order with MaurysMusic and each time they deliver as promised."

Rating 10/10 5/5
modified review posted May-10-2013

"My purchase went on to Fl. for my grandsons graduation. It arrived to me within a couple of days :) and the packaging was superior. Very satisfied. Thanks"

Rating 10/10 5/5
modified review posted Apr-30-2013

"Sales people in the store are very helpful, considering I'm not very good with the computer. They walked me through my order until I was satisfied.
I'll recommend Maury's Music Store any time.

Yours truly,
Joe Ramirez
Hamilton, ON, Canada"

Rating 10/10 5/5
modified review posted Apr-26-2013

"Outstanding response and quick service. Shipment received prompt and in excellent condition. I highly recommend Maury's Music. "

Rating 10/10 5/5
modified review posted Apr-26-2013

"Perfect transaction as always."

Rating 10/10 5/5
modified review posted Apr-15-2013

"Excellent product. Fast service. Highly recommended. Very satisfied with overall experience."

Rating 10/10 5/5
modified review posted Apr-10-2013

"speedy service,great place to do business with."

Rating 10/10 5/5
modified review posted Apr-08-2013

"My first Martin after 45+ years of picking. Late bloomer I suppose....

Super experience! Stunning sunburst HD-28. Even with a custom set up and case upgrade I received it in one day. A week later the house still smells of fresh rosewood! Plays and sounds great. I would not hesitate to do it again. You can't beat Maury's prices or service.

Jim S - DC area

"

Rating 4/10 2/5
modified review posted Apr-07-2013

"Waited 4 business days to find out the instrument I ordered was not in stock . Disappointed in communication to customer but very much like the price ."

modified review reply posted Apr-08-2013
MaurysMusic.com's Avatar
MaurysMusic.com, MaurysMusic.com rep has responded

“I'm very sorry to disappoint you - we certainly aim to inform our customers more quickly than that ... But you'll see you didn't have to wait at all for this stock status. Our FAQ answers the question:

******
"Do you have (name of guitar) in stock?"
Please type the name of that guitar into the search bar on our website, located on the left hand side of every page. If it is in stock, it will be clearly labeled "IN STOCK, READY TO SHIP" and we will have actual pictures listed.
******

All customers using the contact us form are strongly urged to view our FAQ first.
Our J-40 was not listed as "in stock" and showing actual pictures. It was listed as "contact us". I am sorry it took us a couple extra days to reply, but if you were unclear about this stock/backorder status, I hope you can forgive us as our FAQ had that answer, and there was no need to wait any amount of time for a live reply. We do look forward to filling this order for you and no hard feelings.”

Rating 10/10 5/5
modified review posted Mar-28-2013

"I found Maury Rutch to be helpful and well-informed about the guitars he sells. The prices and return policy are both very good. "

Rating 10/10 5/5
modified review posted Mar-26-2013

"quick,proper service. look forward to doing business with them again."

Rating 10/10 5/5
modified review posted Mar-25-2013

"Thanks Maury's. Very excited about the K&K pickups. Really appreicate the customer service and communication. Would buy again from them. Great folks."

Rating 10/10 5/5
modified review posted Mar-25-2013

"Asked a technical question via their website about the best DI/preamp for my situation. About a minute later, Maury answered my email! He gave me great advice, shipped my item promptly, then thanked me for my order. The DI box works perfectly with my guitar. Great transaction and service! "

Rating 10/10 5/5
modified review posted Mar-23-2013

"Fast shipment item exactly as described. Will buy from again."

 
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