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Stores > Mattressfirm.com
  • Mattressfirm.co

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    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Mattressfirm.com by clicking a star below.
Rating 10/10
5/5
2016-12-18

Great Salesperson - Great Mattresses - Great Delivery!

"Shout out to Mattress Firm of the Woodlands Texas! We purchased (2) Twin XL Tempurpedic mattresses and power bases. Next day delivery, on time and as ordered! Friendly and efficient delivery guys.

Had previously ordered and paid for the same from As*ley. After 25 days, 5 delivery attempts, rude delivery guys and never the right combination of mattresses and bases we called Mattress Firm. Everything was in stock and delivery came the day after we purchased.

Now awaiting a credit to our card from As*ley.


"



Rating 2/10
1/5
2015-09-26

"Our experience at the local mattressfirm store was as expected the staff was very knowlegable about their product and very helpful in making our decesion. We are happy with our choice. However the delivery crew were much less than satisfactory. They tried to back their truck into our driveway which has a 9 ft. clearence because of some prized mamosia trees, they backed int the tree and broke off half of the trunk killing half of the tree. They failed to mention this to my wife , who witnessed the whole mishap. When she memtioned it they just shrugged their shoulders as if to say big deal they never said a word when she told them how irrate I would be when I came home. If I HAD BEEN HOME i WOULD HAVE TOLD THEM TO SHOVE THE BEDDING UP THEIR ASS AND TO TAKE IT BACK. Needless to say we and none of our family or friends will be shopping at Mattressfirm in the future"

This review was modified by edenzweiler on September 26 2015 12:14:58 PM

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