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"BEWARE/CAVEAT EMPTOR!! I purchased from the website a PLEXTOR 52/32/52 IDE-CDRW Retail w/ plextor direct warranty for 72.20. I thought this was a darn good deal until it arrived as a 52/24/52 CDRW. Called the vendor, MARKONECOMPUTERS, and they were ready with the explanation that it must have been a typo. The single typo was actually MULTIPLE typos that went through the information and description on each screen that I visited. They point blank refused to ship me the product I ordered at the price I ordered it and I'm so fed up with everything that I'm keeping the drive. Either this was a genuine mistake, which I doubt, or they are expecting consumers to ignore the hassle and just accept what they got, like I admittedly did. If it truly was a typo, I doubt I'm the first to complain, and the price is still on the site despite that fact.
As of April 19th, 2004, the incorrect price is still listed at http://www.markonecomputers.com/cart/flash-getlist-cddvd.asp?ItemCat=CD-RW&OrderID=73522132870354861021041#PLEXTOR
Stay tuned for an update in a week to see if they change the price.
UPDATE!!!
It is April 29th, and markone has changed the product info on their page . bravo."
This review was modified by macgyver81 on April 29 2004 11:48:00 AM
"I ordered a pair of speakers for $229. Completed the order online and then recieved an email about 30 minutes later saying they were out of stock and the order would be cancelled. I then checked there site and the same speakers were listed for $326."
"Average - but has good selection and fair/low prices. I have placed multiple orders for several $k over >1 year, and continue to do business with them. Shipping calculator nice feature. "In Stock" inventory does not always mean timely shipment."
"I have placed multiple orders from Mark One. Order for >$1k placed 12/15 (a Sunday). In stock items shipped 12/17 (Tues.) Adequate email notifications. Inadequate tracking process - you must use the a "Tracking Link" from their website - they do not email the Customer actual Tracking Numbers, but will provide them if you contact them by email/phone. ...now the interesting part....1 item on my order was going to be dropped shipped - so there would be 2 packages. All information provided to me said that 2 packages were shipped. When package #2 did not arrive, I emailed them about it. They called me >4 hours to tell me that package #2 had not been shipped, and would I like to cancel or order substitute item. Things I like: - They are 2 day UPS delivery from me. - Pricing is competitive - Shipping $ calculator is readily available. Things I do not like: - Shipping/Tracking system - 15% restock fee even if item is DOA (I have not experienced this with them) - UPS charges are > than actual cost, as far as I can see."
"Short version: +++RECOMMEND+++ Long Version: Ordered various items and shiping package was the standard -good. The motherboard I ordered was out of stock. But here is what makes the difference, they called me and asked me if I wanted to wait for the next shipment they expected or order a different motherboard. I preferred to wait. UPS delivery is a different story when the regular route driver takes a vacation and the sub driver can't find your house!,lol. But thats a UPS issue not Mark One. I had an excellent business exchange with Mark One. Keep up the good work guys! +++RECOMMEND+++ "
"I've ordered two boxes from them in three years plus other hardware. alwase fast delevery,exactly what I wanted and helpfull telephone sales advice. will be a return customer again."
"Another GREAT experience with this company. Recommended. Those of you wishing to order, try, change your mind, and return items for free - go someplace else please. Do your homework first !! This company's 15% restocking fee is reasonable and justified. I have had no trouble with any order placed with this company. Will continue to buy from them in the future."
"Bought an Antec 300W PSU. They took quite a few days to ship it out ... I don't know why. Regardless, it did come, was well packed, and works great. "
"Machine came just as I requested it. CPU could've been slightly better packaged -- IT WAS PACKED BY THE "INDUSTRY STANDARD" STYROFOAM END COVERS; DON'T THINK IT WAS SHODDY! EVERYONE DOES THIS! -- but UPS banged it up a bit, cracking a bit of the plastic and unseating the modem. But, I got a cheap case with a big plastic thing on it. So, it's to be expected. I could claim it with UPS I suppose, or maybe even return it to M1, but it's not visible and it's not really a problem. Overall, I'm extremely satisfied with them -- their shipping status on their website is particularly nice -- and I will order from them again."
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posted Aug-13-2004 
![Share](javascript:share_rating({"review_body":"I ordered a pair of speakers for $229. Completed the order online and then recieved an email about 30 minutes later saying they were out of stock and the order would be cancelled. I then checked there site and the same speakers were listed for $326.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/155789#comment155789","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"Spiff1333","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Average - but has good selection and fair\/low prices. I have placed multiple orders for several $k over >1 year, and continue to do business with them.<br>Shipping calculator nice feature.<br>\u0022In Stock\u0022 inventory does not always mean timely shipment.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/45892#comment45892","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"qwerty1","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have placed multiple orders from Mark One.<br>Order for >$1k placed 12\/15 (a Sunday).<br>In stock items shipped 12\/17 (Tues.)<br>Adequate email notifications.<br>Inadequate tracking process - you must use the a \u0022Tracking Link\u0022 from their website - they do not email the Customer actual Tracking Numbers, but will provide them if you contact them by email\/phone.<br>...now the interesting part....1 item on my order was going to be dropped shipped - so there would be 2 packages. All information provided to me said that 2 packages were shipped. When package #2 did not arrive, I emailed them about it. They called me >4 hours to tell me that package #2 had not been shipped, and would I like to cancel or order substitute item.<br>Things I like:<br>- They are 2 day UPS delivery from me.<br>- Pricing is competitive<br>- Shipping $ calculator is readily available.<br>Things I do not like:<br> - Shipping\/Tracking system<br> - 15% restock fee even if item is DOA (I have not experienced this with them)<br>- UPS charges are > than actual cost, as far as I can see.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/59281#comment59281","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"ytrewq","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Short version:<br> +++RECOMMEND+++<br>Long Version:<br> Ordered various items and shiping package was the standard -good. The motherboard I ordered was out of stock. But here is what makes the difference, they called me and asked me if I wanted to wait for the next shipment they expected or order a different motherboard. I preferred to wait. <br>UPS delivery is a different story when the regular route driver takes a vacation and the sub driver can\u0027t find your house!,lol. But thats a UPS issue not Mark One.<br>I had an excellent business exchange with Mark One. Keep up the good work guys!<br>+++RECOMMEND+++ ","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/47755#comment47755","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"DudleyDoRite","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027ve ordered two boxes from them in three years plus other hardware. alwase fast delevery,exactly what I wanted and helpfull telephone sales advice. will be a return customer again.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/98261#comment98261","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"okichich","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Another GREAT experience with this<br>company. Recommended. Those of<br>you wishing to order, try, change<br>your mind, and return items for<br>free - go someplace else please.<br>Do your homework first !! This<br>company\u0027s 15% restocking fee is<br>reasonable and justified. I have<br>had no trouble with any order placed with this company. Will <br>continue to buy from them in the<br>future.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/53826#comment53826","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"zzar","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Bought an Antec 300W PSU. They took quite a few days to ship it out ... I don\u0027t know why. Regardless, it did come, was well packed, and works great. ","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/57585#comment57585","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"reaver221","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have been buying from markone for about four years and have never had a problem","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/127424#comment127424","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"jaschenck","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Machine came just as I requested it. CPU could\u0027ve been slightly better packaged -- IT WAS PACKED BY THE \u0022INDUSTRY STANDARD\u0022 STYROFOAM END COVERS; DON\u0027T THINK IT WAS SHODDY! EVERYONE DOES THIS! -- but UPS banged it up a bit, cracking a bit of the plastic and unseating the modem. But, I got a cheap case with a big plastic thing on it. So, it\u0027s to be expected. I could claim it with UPS I suppose, or maybe even return it to M1, but it\u0027s not visible and it\u0027s not really a problem. Overall, I\u0027m extremely satisfied with them -- their shipping status on their website is particularly nice -- and I will order from them again.","link":"http:\/\/www.resellerratings.com\/store\/Mark_One_Computers_Inc\/comment\/45621#comment45621","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Mark_One_Computers_Inc.jpg","store_name":"Mark One Computers, Inc.","username":"jhoneycutt","rating":"5"}, "single");){kind=link}
"BEWARE/CAVEAT EMPTOR!!
I purchased from the website a PLEXTOR 52/32/52 IDE-CDRW Retail w/ plextor direct warranty for 72.20. I thought this was a darn good deal until it arrived as a 52/24/52 CDRW. Called the vendor, MARKONECOMPUTERS, and they were ready with the explanation that it must have been a typo. The single typo was actually MULTIPLE typos that went through the information and description on each screen that I visited. They point blank refused to ship me the product I ordered at the price I ordered it and I'm so fed up with everything that I'm keeping the drive. Either this was a genuine mistake, which I doubt, or they are expecting consumers to ignore the hassle and just accept what they got, like I admittedly did. If it truly was a typo, I doubt I'm the first to complain, and the price is still on the site despite that fact.
As of April 19th, 2004, the incorrect price is still listed at http://www.markonecomputers.com/cart/flash-getlist-cddvd.asp?ItemCat=CD-RW&OrderID=73522132870354861021041#PLEXTOR
Stay tuned for an update in a week to see if they change the price.
UPDATE!!!
It is April 29th, and markone has changed the product info on their page .
bravo."