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"They claim their vendor accidentally shipped the package to their office instead of to me. After receiving my package, Mark One Computers forwarded it to me, and told me that I would have it by weeks end (I specifically asked to receive it by then). Instead, the package arrived the next week. So instead of a one week ship time, it took 2 1/2. "
"Bought up a XFX 6800 Ultra PCI-Express card and my order went through in 2 days and shipped right away! I just received the item 2 days later and i paid for ground shipping! These guys are great! Smooth transaction all the way.. no probs! Received my card in a few days! Basicly 2 days and it was ground shipped! "
This review was modified by eclypse on January 30 2005 01:29:51 PM
"ordered a single samsung cd/dvd drive for a computer im putting together from a client... i ordered components from several different locations online, all of them at or before 8:30 am on a friday.all of the pieces were delivered by the other sites ordered from in a timely manner,mostly wednesday (on time or even early- thank you zipzoomfly!), except for the cd drive from mark one... it has now been a week and a half, nothing. i have called and gotten the run around, my account HAS been charged, and i have been given 4 different tracking numbers, because (of course) their site's UPS tracking feature is worthless, and i have never seen such poor service from a company with any sort of reputation to maintain. i would not recommend this company to any person looking for quality, speed, or service, and i will be maintaining this comment until there is a resolution to this issue. 10/23 update: still nothing, no answered calls... 10/25 update: still no cd drive, havent got the time to be ignored by customer service. ...i was going to write this last post stating that on the 28th i finally recieved the cd drive ordered on the 15th, thats right, nearly 2 weeks later, when i recieved the same form letter another user quotes in an earlier rating.And i am now adding this note to state that I, like the other dissatisfied customer, will not be bullied by some slipshod reseller that decided its customers weren't important enough to warrant prompt, courteous service, and i have all documentation recieved by both MarkOne AND the credit card company, including the statement from MarkOne stating it had been "sent" on october 18th. Its too bad fed ex's records show it being sent on the 24th doesnt it? A bit of advice to MarkOne Computers: dont threaten people that complain. Especially when they retain ALL legal documentation."
This review was modified by dreddlocke on November 01 2004 07:07:06 PM
"Mark One Computers has always been a great place to order computer hardware. I've been ordering from Mark for almost 4 years and I've always gotten a great deal. I've always found the product I was looking for in Mark's selection."
"I ordered this on the 8/25 with free shipping I called them on the 26 asking for shipping number they said it will ship in 30 for ground shipping, I thought that they were putting my order off till the 30 because I had already ordered the ASUS ATI X800 XT pe videocard threw 3 other venders that said they had them in stock and didn't so I emailed them back accusing them of the same thing, Was I ever wrong and to prove it they shiped out my order on the 27 and I got it on the 31 and it works great,If they say it's in stock it's in STOCK.I will be glad to shop here again."
"I ordered a pair of speakers for $229. Completed the order online and then recieved an email about 30 minutes later saying they were out of stock and the order would be cancelled. I then checked there site and the same speakers were listed for $326."
"I purchased two Enermax power supplies from this company. The price was superb with free shipping. They shipped the day after the order. Items were very well packaged, though they came without boxes or documentation. I would gladly buy from this company again."
This review was modified by bopp1 on May 01 2004 12:05:43 AM
"BEWARE/CAVEAT EMPTOR!! I purchased from the website a PLEXTOR 52/32/52 IDE-CDRW Retail w/ plextor direct warranty for 72.20. I thought this was a darn good deal until it arrived as a 52/24/52 CDRW. Called the vendor, MARKONECOMPUTERS, and they were ready with the explanation that it must have been a typo. The single typo was actually MULTIPLE typos that went through the information and description on each screen that I visited. They point blank refused to ship me the product I ordered at the price I ordered it and I'm so fed up with everything that I'm keeping the drive. Either this was a genuine mistake, which I doubt, or they are expecting consumers to ignore the hassle and just accept what they got, like I admittedly did. If it truly was a typo, I doubt I'm the first to complain, and the price is still on the site despite that fact.
As of April 19th, 2004, the incorrect price is still listed at http://www.markonecomputers.com/cart/flash-getlist-cddvd.asp?ItemCat=CD-RW&OrderID=73522132870354861021041#PLEXTOR
Stay tuned for an update in a week to see if they change the price.
UPDATE!!!
It is April 29th, and markone has changed the product info on their page . bravo."
This review was modified by macgyver81 on April 29 2004 11:48:00 AM
"They claim their vendor accidentally shipped the package to their office instead of to me. After receiving my package, Mark One Computers forwarded it to me, and told me that I would have it by weeks end (I specifically asked to receive it by then). Instead, the package arrived the next week. So instead of a one week ship time, it took 2 1/2. "