Marine Depot Reviews - marinedepot.com Ratings at ResellerRatings

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Rating 8.91/10 778 reviews

8.91/100
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Marine Depot participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,964 merchant members.
 

All Customer Reviews (778)


Rating 8/10 4/5
modified review posted May-18-2013

"Still waiting for my backordered items."

Rating 10/10 5/5
modified review posted May-18-2013

"Delivery was very quick and the product was safely packaged. I will be a repeat customer!"

Rating 10/10 5/5
modified review posted May-15-2013

"Great pricing and selection. Fast delivery!"

Rating 10/10 5/5
modified review posted May-15-2013

"I had a small problem with the priming. Other than that, I love it. "

Rating 4/10 2/5
modified review posted May-15-2013

"ordered a 4' fan... only came with power cord. called and sale person mentioned that they would follow up and call or email me back. Never got any confirmation about what was happening. I might have to call again to see where the fan is if it doesn't arrive in few days. poor overall packaging, phosphate tester out of it's box, some leaking of the buffer system. Not a good first experience..."

modified review reply posted May-15-2013
Marine-Depot's Avatar
Marine-Depot, Marine Depot rep has responded

“Thanks for the feedback; we apologize for the trouble that you have experienced with your order, the associate you had spoken to over the phone had checked with our warehouse team to make sure that it’s was not a location error. A replacement was sent to you the following day to you at no cost under UPS tracking number 1ZE837720304393619 with a scheduled delivery date of 5/16. We have also submitted a replacement buffer system to you at no cost which is scheduled to ship to you later this evening. Again we apologize for the inconvenience this has caused you.”

Rating 10/10 5/5
modified review posted May-14-2013

"Professional, accurate and would highly recommend this establishment."

Rating 10/10 5/5
modified review posted May-14-2013

"Prices Are Very Good. Product Selection Is Great And Shipping Is Swift. I'm Very Happy With Marine Depot!"

Rating 10/10 5/5
modified review posted May-14-2013

"Great selection, decent prices, quick deliveries. What's not to like?"

Rating 8/10 4/5
modified review posted May-14-2013

"The product is good, and my interaction with Marine Depot was fine. The only thing I would improve, is since the manufacturer does not offer good instruction or manual on how to operate the item we ordered, they should have better videos, instruction sheets or some sort of help to operate the product they're reselling."

Rating 10/10 5/5
modified review posted May-14-2013

"it was easy and complete...good service, however I am having a problem with the product and will need to follow up. I expect the good service will continue thru this aspect of the transaction as well...will find out !"

Rating 8/10 4/5
modified review posted May-14-2013

"Decent service but their standard shipping takes forever to get to you compared to most other large scale Internet stores. It always takes closer to the high end of the estimate (9-10 days) than the low end (5-7)."

modified review reply posted May-14-2013
Marine-Depot's Avatar
Marine-Depot, Marine Depot rep has responded

“Thanks for the feedback, we ship from Southern California. Any online or orders placed over the phone before 6 PM EST Monday thru Friday is generally processed and shipped the same day, online orders received after 6 PM EST will generally be processed and shipped the next business day. Transit times for UPS ground shipments in the 48 continental United States is 1-5 business days (weekends are not included as business days) any backordered, drop shipped or special ordered merchandise may take slightly longer to ship out. Expedited shipping is available at a nominal charge.”

Rating 10/10 5/5
modified review posted May-13-2013

"EVERYTHING SHIPPED FAST & CORRECT"

Rating 10/10 5/5
modified review posted May-13-2013

"I am very satisfied with Marine depot , I order all my supplies from Marine depot only. No reason to look elsewhere, every experience is a good one . thank you "

Rating 10/10 5/5
modified review posted May-13-2013

"Always a great experience shopping with Marine Depot."

Rating 10/10 5/5
modified review posted May-13-2013

"Right on time. Good price."

 
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