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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 26055 Emery Rd Unit I Cleveland, OH
    • Contact: support@magicmicro.com
    • Phone: 216-896-9870
    • Customer Support: 216-896-9870
    • Business Hours: 10:00am - 6:00pm Mon-Fry Closed Sat, Sun
    • Fax: 216-896-9869

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.71/10 5.71/10
    Chance of future purchase: Rating 6.79/10 6.79/10
    Shipping & packaging: Rating 6.43/10 6.43/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

712 Customer Reviews

Rating 10/10
5/5
modified review posted

"Magic Micro built a gaming PC that I ordered for a wheel chair bound friend. The build quality of the machine they sent us was excellent. Communication with tech AlanD was effective and useful. Magic Micro's system selection web pages are super, although they do allow customers to pick a bad system. It would be better if, after they reviewed customer choices for build compatibility, they then offered suggestions. For example, increasing a 1 TB hard drive to 2 TB for $25 or changing a locked to an unlocked I5 for $10, things we did on our own with the system we selected. While there are other similar things to suggest, our experience with Magic Micro was excellent. I have already recommended Magic Micro to others. "


Rating 4/10
2/5
modified review posted

"Front Usb 3.0 connector on mother board was not attached properly the pins on the motherboard are wobbly coz who ever tried to put the computer together was in a hurry and didn't seem to care so now since the usb 3.0 connector is damaged I'm using 2.0 for front usb connectors. Not a good experience....."


Rating 10/10
5/5
modified review posted

"Easy to choose components, easy to order, easy to get the unit up and running. Good experience and a good price."


Rating 10/10
5/5
modified review posted

"Magic Micro completed the order promptly and communication with the company about delivery was very pleasant. This is the 4th PC we have bought from the company and have had no problems. "


Rating 2/10
1/5
modified review posted

"I paid $1200. It came broken. They have no customer service over the weekend.

It is impossible how a company can sell a item over $1000, send it broken, and not provide any customer service.
"


Rating 10/10
5/5
modified review posted

"The computer that I ordered was built great, and was delivered in a very reasonable amount of time. I would definitely purchase another desktop computer from them. "


Rating 10/10
5/5
modified review posted

"All went well with the delivery, minus the fan falling of the cpu. Great price, speed, and delivery. Amazing"


Rating 10/10
5/5
modified review posted

"Computer was built to exact components selected and delivered before estimated promised date. I thought the internal foam packing secured the video card from shipping damage. The wiring was carefully routed with concern for airflow. After all the connections were made I powered it up and all I can say is VERY PLEASED! "


Rating 10/10
5/5
modified review posted

"I've bought several barebones and complete PCs over 8+ years and have never had a problem. I haven't needed to use Customer Service so can't comment on it. Shipping is always fast."


Rating 10/10
5/5
modified review posted

"I will purchase from them again very satisfied"


Rating 2/10
1/5
modified review posted

"everything was cheaply made"


Rating 10/10
5/5
modified review posted

"got what I ordered and received promptly"


Rating 10/10
5/5
modified review posted

"Great customer service and item was just as ordered."


Rating 10/10
5/5
modified review posted

"I have had several Barebones computers in the pass, but this one is by far the the fastest to install the dvd drives and hard drive into, It is a very ast and the temperture led on front of the case is great ,"


Rating 10/10
5/5
modified review posted

"Got just what i ordered. I had one question and got it answered right away with a quick phone call."


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MagicMicro is a merchant member
MagicMicro participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.