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"Very good. Excellent communication and assistance in choosing a configuration that would meet my needs well, although a motherboard had to be substituted and cost a bit more than expected. I was surprised that drivers had not been loaded, but I ordered the machine without an OS.
Would certainly recommend. Great three-year tech support offer!"
"I have almost nothing but good things to say about Magicmicro. There web site allows you to build a custom PC and for the novice that's really nice to know that you really can't make a mistake because the web site will only match up the correct parts, taking the research and guess work out of building a computer. The only thing I though was interesting was when I got the computer the DVD drive was not plugged in. Human error which is COOL! Besides that wonderful customer service and very friendly! Will buy from you guys and gals again!"
"Ordered a custom PC on Monday and it was delivered the following Saturday. I could not be happier with the PC or MagicMicro. The PC came exactly as ordered and was neatly assembled. Before ordering my PC I priced out all the parts and it was actually cheaper having MagicMicro do the build than it would have been for me to build it. I also called and emailed customer service with questions before I ordered and my questions were promptly answered."
"Great Company! Fast biuld and fast shipping, faster than expected. Graphics card wan't compatible but they sent me a different one right away, came in two days, then sent old one back for free. Thanks! Will recommend!"
"I was quite pleased with the product I received which worked fine and is superbly built. Apart from me having to access the BIOS to enable the sound card, the only other problem was although there were 4 extra data leads with the package you sent, there were no extra power leads included to enable me to add further drives in the future. Could you please forward these?
"Recently, I received a computer that I had ordered from MagicMicro. I opened the computer up to check the assembly and how well they had done so. My motherboard is the ASUS P8Z68-V/GEN3 Z68 and my hard drive is an SSD. My hard drive supports 6 gb/s with a SATA 3 connection. However, when I opened up the computer, I found that they had used a SATA 2 cable and hooked it up to SATA 2 port on the motherboard. Also, when I checked CMOS setup, they didn't even open the SATA 3 port. It was disabled. I read online that after assembling my computer, they would test it. However, the SATA connections were wrong and CMOS setup wasn't changed accordingly. Also, on the motherboard, the screw that is used to hold it into the computer was missing. I have over 20 years of experience as a computer technician so I was able to fix it myself. I personally had to buy the SATA 3 cable at Fry's Electronics for eight dollars. Whoever assembles and tests these computers needs to focus and concentrate on their work."
"Great store. I buy for my clients from here and they give me excellent service. They advise me on my decisions if I've made a dumb choice, and I can ask them to modify my orders easily. I choose the fastest, longest lasting components for each build, from the case to the CPU, and MM helps me do it. Good warranty, toll free phone number to an American. They even burn it in for me. Sweet."
"Very good. Excellent communication and assistance in choosing a configuration that would meet my needs well, although a motherboard had to be substituted and cost a bit more than expected. I was surprised that drivers had not been loaded, but I ordered the machine without an OS.
Would certainly recommend. Great three-year tech support offer!"