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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 26055 Emery Rd Unit I Cleveland, OH
    • Contact: support@magicmicro.com
    • Phone: 216-896-9870
    • Customer Support: 216-896-9870
    • Business Hours: 10:00am - 6:00pm Mon-Fry Closed Sat, Sun
    • Fax: 216-896-9869

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.86/10 7.86/10
    Chance of future purchase: Rating 9.64/10 9.64/10
    Shipping & packaging: Rating 8.21/10 8.21/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

672 Customer Reviews

Rating 10/10
5/5
modified review posted

"Ordering my barebones system was very easy. Selection was good (except for memory) & pricing was competitive. Delivery was on time and the finished product was excellent. The 1 year warranty is also excellent & I am very satisfied & would recommend Magic Micro to anyone."


Rating 10/10
5/5
modified review posted

"Time from ordering to delivery was much faster than I expected.
I have been dealing with Magic Micro for at least 15 years from
when I lived in the Buffalo NY region
"


Rating 10/10
5/5
modified review posted

"got exactly what i ordered and it came in on time"


Rating 10/10
5/5
modified review posted

"I have been a satisfied customer from this vendor for several years. The prices are good and the customer service is excellent mainly, I think, because it has the feel of a small eager-to-please company. I never hesitate to order from them."


Rating 10/10
5/5
modified review posted

"I really like Magic Micro's build-your-own PC user interface. It let me monkey with tons of different options and save them along the way. The thing that really sold me was that they perform extended period tests on the systems before they ship... one less worry for people like me that want to transfer other components to the new machine (video card, drives, etc.). A great experience - Thanks! "


Rating 10/10
5/5
modified review posted

"I have bought from Magic micro and had 11 other friends and clients buy from them. 14 years later and they still have most of same well informed personnel.
You can actually reach tech support and cust svc in record time.
"


Rating 4/10
2/5
modified review posted

"Ordered 4. Ghz processor, came in clocked at 3.6 , metal casing on back of motherboard was bent, fan setting does not change speeds, video card "hums" very loud. "


Rating 10/10
5/5
modified review posted

"Easy to work with, I had ordered higher speed memory than the motherboard could support, technician Alan notified me by email of my options and I corrected the memory speed and took his suggestion for a motherboard upgrade at the same cost to me. Really enjoying not having a bunch of manufactures and trial software clogging up the system. The limited time offer to receive 3 years warranty service and unlimited free tech support also is a great selling point to me."


Rating 10/10
5/5
modified review posted

"The PC was built to order at a very reasonable price. "


Rating 10/10
5/5
modified review posted

"They are a great. The customer service is the best. I am very happy with MagicMicro"


Rating 10/10
5/5
modified review posted

"Excellent service, speed, customer service.


Only minor complaint: the cables/connectors used in the computer were too short to reach the front of the tower. I had to order additional connectors to connect additional drives.
"


Rating 10/10
5/5
modified review posted

"I was very satisfaction with their customer support. They have a great staff team, and have the best response time ever. And their always willing to help no matter if it's an easy question or a difficult one.

If I could I would rate higher than 5 stars.
"


Rating 10/10
5/5
modified review posted

"Was fine... One comment though. I purchased an 8 way processor and the fan in the case was inadequate making the fan spin up too much.. I had to add a bigger fan..."


Rating 6/10
3/5
modified review posted

"I was satisfied with most everything but I will say that I ordered dual video cards that I thought I ordered atleast gddr5 memory versions of the card but I received ddr3 versions which seriously limited their performance. May have been my mistake but I guess that was my only real disappointment."


Rating 10/10
5/5
modified review posted

"Runs fast as promised with very few minor details to attend to when setting up. Fast delivery. Priced just right."


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