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  • MagicMicro MagicMicro Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 26055 Emery Rd Unit I Cleveland, OH
    • Contact: support@magicmicro.com
    • Phone: 216-896-9870
    • Customer Support: 216-896-9870
    • Business Hours: 10:00am - 6:00pm Mon-Fry Closed Sat, Sun
    • Fax: 216-896-9869

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

982 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-11-25

A so-so system for the money.

"600.00 dollars later and I have a system with a mirco mother board. It cannot run SLI - Also, there are plenty of sites with the same pricing that would have provided this info and also would have advised against a micro Mboard. SO - have someone with real know how (not a sales rep) help you select components. For the very limited budget dealing with MM was, overall, a decent experience. 4 stars. So - ASUS OC capable board (although micro) - i5 6600 3.5 gig processor. (over clock capable) - 16 gigs of DDR 4 ram - 700watt Corsair PS - Decent Corsair mid-tower (came with one fan) total 600.00 - I added a Geforce 1060 3gig video card (200.00). and a 500 gig Solid state hard drive - 200.00 -total cost: 1000usd. had 2 do again- full size MBoard and an i7 processor."


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Verified Customer
Rating 8/10
4/5
2016-11-13

Great tech support!

"I had some problems getting my order delivered properly, and the OOBE didn't work, but the tech support was extremely helpful and helped me get the machine up and running quickly."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-11-04

Very professional

"I was very happy with the quality of customer care, and the expert advice that was given at the time of purchase. Fast delivery as well. Will be doing business again!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-11-02

NO

"I first bought a computer which had the wrong configuration my fault, then when i exceeded my budget b $250 to buy it again I'm waiting and it still hasn't been shipped, sixth business day without weekends."


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Verified Customer
Rating 10/10
5/5
2016-11-02

No Suprises, just results...

"Ordered it, had a few issues with the build. One phone call fixed everything and it shipped and arrived when they said it would."


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Verified Customer
Rating 2/10
1/5
2016-10-26

Seller restricted shipping to signature required with no modifications

"I have bee ordering from magic micro for over a decade now and I guess I need to find a new company. They sent the item ups signature required with no modifications allowed. It took 2 weeks for it to be finally shipped and it was just a case motherboard CPU and power supply and then I could not redirect it and I had to go to the ups hub to get it. My friend tried to order he had issues with the fact his billing address did not match exactly to the shipping address so he cancelled his order. "

Rep reply posted Nov-04-2016

A rep from MagicMicro, Magicmicro, has responded

“Dear customer. We apologize for any inconvenience. Because of high item value we are obligated by credit card agreement to deliver package to customer’s billing adders and collect customer’s signature. It is done to protect consumers from credit card fraud and unauthorized transactions. To insure that package can’t be intercepted by 3rd party, UPS restricted any delivery changes without shipper authorization. If customer need to make delivery change all it take is to call our 1-800 number so we can authorize delivery change. Unfortunately we never received such request so no changes could be made. ”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-05

Friendly helpful

"It was a pleasure doing business MagicMicro. There was a small problem with my order, however it was made right and they were friendly and helpful, I will order from them again."


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Verified Customer
Rating 10/10
5/5
2016-10-03

Gonna get another one just like it!!

"Great machine, great delivery. What else is there?"


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Verified Customer
Rating 10/10
5/5
2016-09-29

amazing service and amazing products

"Could not have been happier with the service, great prices, and I was really pleased with the final product. Magic micro has and will continue to have my business "

This review was modified by Lord_Arathe on September 29 2016 12:56:52 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-26

My second purchase

"I purchased my first system from MagicMicro 10 years ago and figured it was time for a new one. I love the way you can select your needs. I get to put together a system I want not what other sellers say I need. "


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Verified Customer
Rating 8/10
4/5
2016-09-22

Good Stuff.....but not perfect

"Please keep in mind this review is from the perspective from someone who does not know that much about computers. With that being said overall I am pleased with what I got, but there were a few flaws. Before receiving the computer I was contacted by one of the employees who recommended additional upgrades. Some of the suggestions made sense, but some felt unnecessary such as professional wiring and memory heat spreaders. I could not help but feel like I was dealing with a salesman. When I received the computer I was unable to install Windows on the existing partitions. I was very puzzled by this and it took me a while to figure out that I needed to delete the partitions and create a new one in order to install the OS. My fans were not spinning when I turned on the computer. It was only after opening up the case that I realized that the main fan was not plugged in and the case fans were loose (possibly due to shipping). Aside from this everything was fine. I got a strong computer that could run the games I want to play and should not have to worry about upgrades for years. I like that MagicMicro allows one to customize their computer and that they test it before sending it to you. But I think they missed a couple steps before shipping it to me. Nonetheless, at the end of the day I am happy with what I got."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-09-20

Well Done

"Love the machine. It is exactly what I was looking for. My original specs didn't quite fit together within the case so a representative called and helped work it out. The only thing that could have been improved was the communication regarding status of the modified device, but that is a minor detail."


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Verified Customer
Rating 10/10
5/5
2016-09-16

Simple and sweet

"Needed a bare PC with fast parts and no bloat-ware. Computer is screaming fast and came clean of any extra software. Finally a good place to buy a clean powerful PC without the headaches."


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Verified Customer
Rating 10/10
5/5
2016-09-01

AWESOME PC!!

"They definitely built a great PC for me. Also they were very helpful on the phone and at understanding my needs and concerns with the build. "


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Verified Customer
Rating 10/10
5/5
2016-08-30

great service

"fast and friendly service... will shop again.."


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