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"Ordered a magazine and waited. And waited. After waiting like a fool for 2 months, I first called the publisher and they said they had no record of my subscription, and they said they would have a record if indeed Magazine Deals Now had put in an order with them. I then called MDN with this information, and they said they'd have to check with their "clearing house", as in, yet another party to what should be a simple transaction! Not only that, they said it would take 3-5 days (additional) to look into! I told them that since the publisher had no record of the transaction, the problem was clearly on their end. They begged me not to dispute the charge with my credit card company as this would cost them money. After waiting 2 weeks, I disputed the charge, and then MDN finally said what I already knew, that the publisher never received the order! Duh. Apparently they're still using the pony express to run their business. Oh, and they sent spam on an almost daily basis."
"I ordered a magazine which ceased publication shortly after the order date. To their credit, they sent out an email explaining this. The only drawback was that the default option was a credit for a future order and you were required to send a reply if you wanted a refund. I got the refund a few weeks after my request. Note that they respond to support requests via email within a day or two which is fine with me."
"7-1-10, renewed Consumer Reports to start in Jan. 2011. When renewal letters started coming from Consumer Reports, I got suspicious, so called Magazinedealsnow and was told they would look into it. 1-12-11, and 1-25-11, left two more inquiries. Still no response. Finally Feb.1 I got a long email response explaining their middleman dropped the ball, and it is now submitted through another clearinghouse. So I don't know if I will ever receive my magazine, so be wary of this reseller. There are others out there with just as good deals."
"stay away from this ripoff website"
"I have been a customer of Magazine deals now for over 4 years. I love their prices, it's why I keep coming back to their site over and over again. I recently ordered a magazine for a friend as a birthday gift. I emailed customer service with a quick question and they responded in just a few hours. That is great service. Most companies take days so I was happy to see their response in my inbox just hours after sending in my question. So to Magazine deals now I say thank you and I'll definitely be placing more orders with you in the very near future."
"January I ordered a magazine subscription, waited my 14weeks... Nothing came, I contacted them and I was told to wait longer... well after five months I contacted them again... and I was told my order was canceled and that I was "emailed" a coupon code (which I never got, hmmmmmm) to use on their website instead of a credit card refunded... best part is the coupon expires, If I didn't email them I would have never known!!!.... I am still waiting for my money back... seems like a scam operation from the complaints I’ve been reading. just google search "Magazine Deals now review" see for yourself!!!"
"I bought a GIFT subscription on 5/14/2009. The person I bought the magazine for has yet to receive and issue. I've been trying to contact Magazine Deals Now since July 24 and I have received not a single response to my emails. Update?I've been writing to customer service since July 24 and I have yet to receive any feedback on this subscription I placed over two and a half months ago.Update 8/23/2009The gift subscription finally arrived. A lot of waiting, problems getting in touch with customer service to get answers but at least the subscription is being received."
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