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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.60/10 7.60/10
    Chance of future purchase: Rating 7.01/10 7.01/10
    Shipping & packaging: Rating 7.61/10 7.61/10
    Customer service: Rating 6.40/10 6.40/10
    Return/Replacement policy: Rating 6.82/10 6.82/10

What is this?

14,246 Customer Reviews

Rating 10/10
5/5
modified review posted

"MacMall did just fine, getting my package off within a day. The USPS screwed things up by sending the package from Memphis to Columbus, OH via Grand Rapids, MI, thus making it two days late. Thank you, MacMall. Not so much thanks to the USPS."


Rating 10/10
5/5
modified review posted

" The purchase was delivered at the informed date."


Rating 10/10
5/5
modified review posted

"The only problem, which wasn't even a real problem, was that the time of shipping was a little bit off. I got my product two days later than originally expected. However, the refurbished laptop is basically brand new. Works absolutely great and I have absolute intention of using macmall again. Great prices and Great products. Can't beat that!"


Rating 10/10
5/5
modified review posted

"Good price, fast shipping, no problems."


Rating 10/10
5/5
modified review posted

"Perfect, fast, good shape"


Rating 10/10
5/5
modified review posted

"I got my product in a promised time and I am satisfied ,keep it up."


Rating 10/10
5/5
modified review posted

"The product was excellent and the shipping was fast"


Rating 10/10
5/5
modified review posted

"I was able to speak with someone who reassured me that the software would work for my Mac. And was able to expedite the order to help meet a deadline."


Rating 10/10
5/5
modified review posted

"Excellent customer service and follow-up and super fast shipping. I am very happy and grateful with my new MacBook Pro!!! Thank you!"


Rating 8/10
4/5
modified review posted

"Generally, the order went quite smoothly. There were errors in the dynamic ordering page (identifying what the costs were for accessories -- or the credit to be given back if you reduced the quantity of any accessory), so I wasn't 100% confident in the final price until I got to the checkout page.

While not flawless, I was very pleased with the experience.
"


Rating 10/10
5/5
modified review posted

"Order came in a timely manner. All items were included and in good condition. I ordered an app that had to be downloaded and the process was confusing. Other than that I'm satisfied with MacMall."


Rating 4/10
2/5
modified review posted

"Order was backordered, then cancelled. I never received a call, email, nor any other communication as to why my order was cancelled. "


Rating 10/10
5/5
modified review posted

"Great deal arrived very quickly and in perfect condition"


Rating 2/10
1/5
modified review posted

"always cancel my order.
they should not accept order if they want to cancel.
"


Rating 4/10
2/5
modified review posted

"Even though the bank had lots of money, and my credit card was good, there was a disconnect which did not allow MacMall to get my payment processed. I called my bank as directed; put the order through again, but eventually cancelled.

I ended up at the Apple Store where I made my purchase (ummm and an iPad at the same time.)
"


MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,849 merchant members.