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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.64/10 6.64/10
    Chance of future purchase: Rating 6.15/10 6.15/10
    Shipping & packaging: Rating 6.03/10 6.03/10
    Customer service: Rating 5.89/10 5.89/10
    Return/Replacement policy: Rating 4.09/10 4.09/10

What is this?

15,301 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"The order was with free shipping and I was told it would take 5-7 days .Took 5 impressed . Service was very good , also called me directly to make sure order is confirmed, and being shipped out.

I look for Companies with good report and I would recommend them to all friends !! Thxs Guys :)
"


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Verified Customer
Rating 8/10
4/5

"Still waiting on backordered items. "


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Verified Customer
Rating 10/10
5/5

"It was quick and easy ! Then they called and set up my own business account , and gave me a personal business rep. I had a question so I called and got it fixed and answered right away ! Great experience !
Thank you ????
"


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Verified Customer
Rating 8/10
4/5

"Ordered product... shipped wrong product!!?? Thank you...."


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Verified Customer
Rating 10/10
5/5

"Very happy with my experience with MacMall. Received exactly what I ordered and was shipped and received very quickly. I'm sure I will order from them in the future. "


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Verified Customer
Rating 10/10
5/5

"I'm in love with my mac book pro. Very satisfied "


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Verified Customer
Rating 10/10
5/5

"No problems thank you
Would buy from you again
"


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Verified Customer
Rating 10/10
5/5

"Thank you for the fast delivery and also for confirming that I placed the order, before shipping. "


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Verified Customer
Rating 10/10
5/5

"I like how I could check out using my Amazon information. VERY quick and convenient! Thank you!"


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Verified Customer
Rating 2/10
1/5

"None of the lightning cables worked!"

Rep reply posted Aug-28-2015

Van_Blanca, MacMall rep has responded

“Dear pialim,

We're sorry for the inconvenience . We'll have one of our techsupport representative contact you. You may also send us an email @ MacTech@macmall.com or call 1.800.622.6255 (option 6).

Respectfully,

MacMall Customer Care”


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Verified Customer
Rating 10/10
5/5

"order delivered on time and new as advertised"


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Verified Customer
Rating 10/10
5/5

"I was very impressed with mac mall. I was contacted before shipment to confirm my order and shipping addressed. I was Very satisfied with the customer service and product. "


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Verified Customer
Rating 10/10
5/5

"Fast, prompt service. New package as ordered."


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Verified Customer
Rating 10/10
5/5

"Fast shipping and great service
"


No Avatar

Verified Customer
Rating 10/10
5/5

"just as ordered... it was great... the best ever... i had to write something or it wouldn't let me finish and share... the service was great, the comment requirements suck!"


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MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.