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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.35/10 5.35/10
    Chance of future purchase: Rating 4.01/10 4.01/10
    Shipping & packaging: Rating 4.07/10 4.07/10
    Customer service: Rating 2.32/10 2.32/10
    Return/Replacement policy: Rating 1.25/10 1.25/10

What is this?

14,828 Customer Reviews

Rating 10/10
5/5
modified review posted

"Been buying Apple products at MacMall for quite some time and as always found the service and handling of the order to be professional."


Rating 10/10
5/5
modified review posted

"i've been a customr since th 70s they are very professional service was quick and correct"


Rating 8/10
4/5
modified review posted

"I found the same monitor for less on Amazon. I paid $559.00 and Amazon has it for $499.00.http://www.amazon.com/Samsung-28-Inch-Definition-Monitor-U28D590D/dp/B00IEZGWI2/ref=sr_1_1?ie=UTF8&qid=1432753426&sr=8-1&keywords=samsung+u28d590d

Be much happier if I got a matched price!
"


Rating 2/10
1/5
modified review posted

"I ordered a Macbook Pro from them on 7 May. It was not in stock, but when I called them, the sale rep Jerome Passion told me that they were receiving this computer from Apple that day, or that at the latest it would be 11 May. It was nowhere near that timeline whatsoever. After leaving 3 voicemails and 2 unanswered emails, I inquired with customer service about a possible timeframe until I received this. They told me that they would have the Macbook and ship it out on 20 May. On 19 May I inquired again, and was told that it would be at least another week before they even got this from Apple. I cancelled the order and ordered it from another retailer, it was in stock, got a free Lojack subscription, free Parallels, and it was cheaper while receiving the Macbook within 4 days.

Stay far, far away from MacMall! They do not answer phones or emails after an order is placed...
"

modified review Rep reply posted May-29-2015

MacMall, MacMall rep has responded

“Dear Valued Customer ,


We have reviewed your account and your concern has already been forwarded to the appropriate department for review.
 
We apologize for the inconvenience and thank you for your patience.
 
Sincerely,
 
MacMall Customer Care
www.macmall.com”


Rating 10/10
5/5
modified review posted

"Delivery was faster than most mailings I get from 2500 miles closer. I am impressed with product and couldn't be happier with it."


Rating 10/10
5/5
modified review posted

"My overall experience was great and I look forward to shopping with MacMall in the future."


Rating 10/10
5/5
modified review posted

"Fast Easy and Prompt! Overall a great experience."


Rating 10/10
5/5
modified review posted

"I received my order exactly when it was due, I'm very happy with my purchase. It was the best deal. When I began looking for another computer, MacMall will be the first place I check."


Rating 10/10
5/5
modified review posted

"Just as promised.fast delivery."


Rating 8/10
4/5
modified review posted

"Delivered Quickly. Macbook was not charged but that may be due in part to me buying last years model. No complaints as of now. Customer rep that called me came off as slightly rude though."


Rating 10/10
5/5
modified review posted

"Packages arrived earlier than expected. Absolutely love the bag. I am planning on buying a couple more soon."


Rating 10/10
5/5
modified review posted

"Second time I used MacMall and have been very satisfied with the prompt delivery.
"


Rating 10/10
5/5
modified review posted

"Prompt, quick delivery - Thanks!"


Rating 10/10
5/5
modified review posted

"The item actually came way earlier than expected. Thanks!"


Rating 10/10
5/5
modified review posted

"Easy transaction, prompt delivery!"


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