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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.42/10 5.42/10
    Chance of future purchase: Rating 3.78/10 3.78/10
    Shipping & packaging: Rating 3.90/10 3.90/10
    Customer service: Rating 1.98/10 1.98/10
    Return/Replacement policy: Rating 0.45/10 0.45/10

What is this?

14,695 Customer Reviews

Rating 8/10
4/5
modified review posted

"sometimes it's hard to search for the item you need "


Rating 10/10
5/5
modified review posted

"Great pricing and ordering from the website was easy. Received order within 3 business days. Very pleased, will use MacMall in the future!!"


Rating 10/10
5/5
modified review posted

"My two LaCie external hard drives arrived promptly, in perfect shape and with data transfer cables for uSB3 and Thunderbolt ports that had not even been advertised. I would strongly recommend MacMall!"


Rating 10/10
5/5
modified review posted

"There was supposed to be a $10 rebate with this order, but I didn't see it?"


Rating 10/10
5/5
modified review posted

"This was my second order from MacMall of a high ticket item, and every part of the process, was perfect, as it was the first time. This time I had to call MacMall twice with questions and I got someone on the phone fast and each customer service rep was knowledgeable and helpful and gave me accurate information. I will definitely use MacMall in the future and I can recommend it without hesitation."


Rating 10/10
5/5
modified review posted

"Very quick delivery. Exceeded expectations! Thank you! "


Rating 10/10
5/5
modified review posted

"they are great they got it to me fast"


Rating 10/10
5/5
modified review posted

"Best price great quality, our purchases were delivered on time"


Rating 10/10
5/5
modified review posted

"Minimum of 25 characters and a maximum of 5000 characters.
"


Rating 10/10
5/5
modified review posted

"Ordered on a Friday using regular free shipping and received the Intel Nuc on early Tuesday morning. Extremely pleased with this transaction."


Rating 6/10
3/5
modified review posted

"The checkout process was so clumsy and confusing. My order disappeared and when I called to see if the first try went through I was told to check the next day. Couldn't you just look up my info to see?

I signed up for something offered at checkout as well, Shop Runner. Total waste of time! I would recommend removing them as an affiliate. I was denied free shipping as my laptop was over 75 pounds and that was the cut off for the free shipping service, sorry but my order was all of 6 pounds. Just another scam to get info and sign your customers up for a monthly service with them.
"

modified review Rep reply posted May-04-2015

MacMall, MacMall rep has responded

“Dear Valued Customer ,
 
We received your review regarding our website. We want to provide the best service as possible.
Your review will be forwarded to the appropriate department for review.
 
We appreciate your feedback.
 
 
Sincerely,
 
MacMall Customer Care
www.macmall.com”


Rating 10/10
5/5
modified review posted

"The service was great, delivery was fast."


Rating 8/10
4/5
modified review posted

"Mac Air laptop is a good buy for the money!!"


Rating 10/10
5/5
modified review posted

"Super easy transaction and I am very happy with the product"


Rating 4/10
2/5
modified review posted

"Didn't receive my package on the specified day because Macmall uses fedex and FedEx won't specify a time window for the delivery. And, they won't let u change delivery instructions on the fly. "

modified review Rep reply posted May-04-2015

MacMall, MacMall rep has responded

“Dear Valued Customer ,


We do apologize for the inconvenience.

Unfortunately, we do no t have any control with regards to the delivery time. Carriers also cannot guarantee delivery time for ground and 2day shipping. The only option with time window is Priority and Standard Overnight.

Sincerely,
 
MacMall Customer Care
www.macmall.com”


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MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.