We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      90508
    •  
    • BUSINESS HOURS
      24 hours, 7 days a week
      GENERAL PHONE
      800-MACMALL
      FAX
      n/a
    • SUPPORT EMAIL
      CustomerService@MacMall.com
      SUPPORT PHONE
      888-363-6255

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 8.18/10 8.18/10
    Shipping & packaging: Rating 1.94/10 1.94/10
    Customer service: Rating 6.79/10 6.79/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review MacMall by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-22

"Excellent service. Easy to order on web site."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-18

The only place with SD card I needed in stock @ reasonable price

"I was specifically looking for a Transcend High Endurance Micro SD memory card. This was the only place that had them in stock at a decent price. Every other online seller was charging 2x what MacMall was charging for them. These cards are very high quality MLC memory based. Had some corruption issues with another brand of Micro SD card I was using, & this will hopefully prevent that in the future.

Shipping was a little on the expensive side at $8 for 3 Micro SD cards, but it still comes out cheaper than any other online seller. Wish USPS was a option, as I know small flat rate boxes can be mailed for $5 which 3 Micro SD cards would definitely fit in. Overall very satisfied.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-17

"Found the hard drive needed at a reasonable price. "


No Avatar

Verified Customer
Rating 8/10
4/5
2017-05-16

Shop Runner :(

"Easy site to use, have used once before. Didn't like the fact that I signed up for Shop Runner (they push it) to get 2 day free shipping and then it didn't work because Apple Care (not even something they have to ship) wasn't an eligible item even though I spent $1,200 on eligible items. Now it's going to be 3 - 7 days. Not happy about it."

Rep reply posted May-16-2017

A rep from MacMall, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-16

They Stock The Materials Other Vendors Don't

"They had the materials "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-15

Found the product I wanted at a great price.

"I was looking for Samsung EVO960 M.2 Memory. No on else had it. MacMall did and for a great price. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-14

return customer

"second MacBook Pro from macmall, very pleased with my purchases so far."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-13

Can't beat the overall savings.

"With the latest ipad and additional 2 year warranty coupled with ebates I really got my moneys worth."


Rating 2/10
1/5
2017-05-12

The worst! Don't waste your time unless you don't mind waiting months for your item.

"I placed an order on 4/6/17 on 4/27/17 I called to inquire about where my order was. They mysteriously could not find it and eventually admitted they deleted my order. So the order was replaced on 4/27/17. On 5/10/17 I had to call again to inquire where my items are and was told they are on back order and are estimated to ship on 5/23/17! No phone call or email stating the item wasn't available. This after I had to have several calls to prove I was who I said I was regarding the credit card. I'm all for security but this was ridiculous. The one and only reason I didn't cancel and go elsewhere is that I needed a large quantity and they were the only online retailer that would sell that amount. Live and learn. They will never get my business again."

Rep reply posted May-12-2017

A rep from MacMall, Jed.Gregorio, has responded

“Thanks for taking time to speak with us today.

Again, we apologize for the inconvenience.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com

We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-11

MacMall Makes Purchasing Easy and Prices Are Always The Best!

"MacMall Makes Purchasing Easy and Prices Are Always The Best!"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-05-08

Fed Up

"Too tired


xxxxxxxxxxxxxxxx
"

Rep reply posted May-09-2017

A rep from MacMall, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-08

We'll see

"Just ordered, a little soon for a review"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-05-06

Sales tax and no free shipping – major advantage gone

"Always shopped at MacMall for the great savings on sales tax and shipping... Now, that extra $100 or $200 makes a huge difference in selecting equipment."

Rep reply posted May-08-2017

A rep from MacMall, Jed.Gregorio, has responded

“Dear Customer,

We understand that your experience with us may not be the best. We hope to know more about your experience.

We sent you an email to help resolve your concern. We'll make sure we take note of your feedback to further improve our service.

We apologize for the inconvenience.

MacMall Customer Care


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-05

May the 4th be with me!

"This is my fourth MacMall purchase. I have found them to have reliable tech support and customer service. Products are as promised and arrive in a timely manner."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-05

Awesome Website and Company

"Great products and great service and pricing. I will always buy from MacMall"


Learn about Our Reviews

Share MacMall's store rating

MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,403 merchant members.