We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.41/10 7.41/10
    Chance of future purchase: Rating 5.48/10 5.48/10
    Shipping & packaging: Rating 5.55/10 5.55/10
    Customer service: Rating 3.64/10 3.64/10
    Return/Replacement policy: Rating 3.00/10 3.00/10

What is this?

16,361 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-10

Super-fast shipping and a discounted price!

"I've been aware of MacMall for a long time, but never had the opportunity to purchase anything. When we decided to pick up a new Apple TV, we were able to do so at a slight discount from Apple's online store. Our order shipped fast via USPS. Thanks, MacMall!"

This review was modified by andrew_meyers on February 10 2016 09:27:48 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2016-02-09

Just ok. Better to go straight to Apple!

"Went to MacMall for an iPad pro with engraving. 2 days later they let me know engraving wasn't available. Apple Pencil was delayed 4 weeks. Should've gone to Apple directly. Won't buy through MacMall again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Best reseller

"Macbook Pro delivered on time and as new as if bought at Apple store. Couldn't be happier. I will recommend to Friends and family. "

This review was modified by riad_c on February 09 2016 05:58:05 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-09

Great product and great price.

"Shipping was a bit slow but otherwise I am very satisfied."


No Avatar

Verified Customer
Rating 8/10
4/5
2016-02-08

good service, got my laptop

"
took longer than I was hoping for, but no big deal, I will open it tonight and start using it

the one thing I did not appreciate was the fact that because the model I chose was on back order, your sales lady tried to convince me to buy another model, because it was similar, I found that to be disrespectful, I have chosen this one for a reason, don't try to pitch another computer model , just don't do it.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-08

Zippy quick delivery

"My order came so fast I was shocked. Very satisfied."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-08

Great Experience

"I purchased an Apple TV (4th gen) and received it in 2 days. I was glad to find that MacMall is Google approved since I had never used them before. I am always a little hesitant to try new online retailers, but MacMall delivers. They were lower in price than other online retailers and I got free 2 day shipping. I will use them again."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-08

Just right...

"I exchanged currency for goods and services from this vendor (MacBook Pro). They promptly completed and shipped my order. It arrived in satisfactory expedience and condition.

TL:DR - These guys legit. But sh!t from 'em.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

Sexy

"This thing is Great. I had some reservations, as I had read some amazon reviews talking about latency... that is, lag between when key is pressed and when the letters appear onscreen. But I haven't seen the slightest indication of that, the letters appear instantaneously. It also works all the way across the room, 20 feet away.

I really like that the number pad is separate. It allows you to snug your mouse right up against the keyboard.

The keys feel really... nice. They just feel like quality. They're a bit like laptop keys, but just a little nicer somehow. I really like the short travel.

I'm a big fan of the split spacebar. It's brilliant.

If I had any complaints, it might be that I wish the esc key was bigger, but I can't say I'm really bothered by it.

Anyway, the whole board has a nice feel to it, and I like that I can just pick up the board when I want to clean off my desk.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

~ nice ~

"Great service, fast delivery!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

ON TIME!!

"My experience with MacMall has been superb. Placed my order on line with no issues whatsoever. Another reason I prefer MacMall is that I am not encumbered with WA State Sales Tax (WSST). Thank you for your dependable, prompt service!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

That was fast!

"Turns out they have a shipment warehouse in my state. They shipped right away, and it works great!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

mac

"Very satisfied other than free engraving was not available with out delaying my order "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

Always Awesome

"Came quickly with free shipping and great pricing!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-07

I'll be back.

"MacMall's prices were attractive, upgrades were easy to order, and the free shipping with FedEx delivered my new Mac right on the estimated date. Yes, I would recommend them."


Ratings Calculation Change
Learn about Our Reviews

Share MacMall's store rating

MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,638 merchant members.