We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MacMall

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • MacMall

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 4.44/10 4.44/10
    Shipping & packaging: Rating 4.56/10 4.56/10
    Customer service: Rating 3.97/10 3.97/10
    Return/Replacement policy: Rating 4.00/10 4.00/10

16,897 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

Top

"One of the best shopping experiences I've had on the Internet. Had just what I was looking for. Right connection, right length, right color. Very fast shipping, arrived two days ahead of schedule. I would definitely recommend this merchant. One of the best!!! "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

outstanding experience

"see above--------------------------------------------------------------------------"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

"Received my order as promised. Purchase was in good condition but packing box was damaged. Had me worried but all was good. Excited!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

iPad mini was a gift for my mom

"Very pleased with the speed of service and delivery."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

"Order handled and delivered on time, as promised. Quite happy!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-03

Fast and Easy

"Bought am iPad Pro on black Friday and had it a week later, free shipping. Highly recommend them for your Mac stuff purchases."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-12-03

Black Friday Big Purchase

"Bought an I Mac from the Mac Mall on Thanksgiving. All the way through the transaction it was shown as in stock. When I completed it I received a notice that it was back ordered. Heard nothing for a week, and sent them an email whereupon they said they might receive it on Dec 10 from Apple. Not great communication for a purchase in excess of >$2,000"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

Well Packed and arrived quickly.

"Ordered Items arrived in a large box well padded and they arrived in a very timely manner, Thanks MacMall!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

What Can I Say? A Great Deal!

"I had purchased laptops from MacMall several years ago, but had used other options in the intervening years -- until all the Black Friday deals I was tracking sold out before I could take advantage of them. Lo and behold, MacMall not only remembered my original customer login, but was offering one of the best prices *anywhere* for a new iPad Mini 2, actually lower than the price of some refurbished "specials" elsewhere. It arrived on time, packed appropriately, and my niece is on cloud 9 as a result. The experience and pricing were so good that I am likely to order at least one or two more iPad Minis from MacMall in the next couple of weeks, and will definitely be shopping with them again!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-02

Dissapointed

"Placed my order, got a confirmation email and no good delivered. Macmall should publish the policies for ordering online regarding payments and how payments can be made so persons know beforehand when ordering goods. Also do not let the orders go through as complete only to discover after that issues will arise."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

Low price! Quick shipment!

"Lowest price online for an iPad Air 2! Quick fulfillment and shipment. Highly recommended!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-02

After I place order, it then shows product backordered 11 days

"11 days later, it still shows 11 days backorder.

Not happy.
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-12-02

don't try to contact a live person

"after buying an ipad, there was no way to find when it was shipped or to trace it in shipment. since I couldn't be home 24/7 to sign for the delivery I tried to contact macmall for shipment information. after calling sales about ten times and getting only voice mail each time I was able to locate a number for their finance department and the woman there was able to find a tracking number for me which I used to determine approximately when it would arrive so I could be home for the 6 hour window.

the hassle for buying from macmall is clearly not worth the small savings
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

Fast shipping and good price!

"Nice deal on Black Friday. Fast shipping! Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-12-02

"Quick delivery and fair prices. "


Ratings Calculation Change
Learn about Our Reviews

Share MacMall's store rating

MacMall is a Merchant Member! Learn more

MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,607 merchant members.