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Stores > MacMall
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.16/10 8.16/10
    Chance of future purchase: Rating 7.96/10 7.96/10
    Shipping & packaging: Rating 4.33/10 4.33/10
    Customer service: Rating 6.51/10 6.51/10
    Return/Replacement policy: Rating 2.50/10 2.50/10
Voice your opinion! Review MacMall by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-20

"I wanted to buy a battery. They sold me one."

This review was modified by barnesjohn on March 22 2017 08:45:01 PM

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Verified Customer
Rating 6/10
3/5
2017-03-19

Meh

"$9 shipping on a tiny overpriced apple remote is garbage. "

This review was modified by cellulloyd on March 21 2017 05:00:08 PM

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Verified Customer
Rating 8/10
4/5
2017-03-17

"found what i wanted. we were looking for a new macbook for my daughter. the description on products are not readily appearant to which generation of the macbook. once placed a call to the customer services, he cleared up the confusion and made placing the order easy."

This review was modified by First1gateway on March 21 2017 12:15:24 AM

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Verified Customer
Rating 10/10
5/5
2017-03-16

Great place to shop

"My experience was excellent, the website setup is so easy & if you add anything thing to your order, each item has a description of what it will do. Awesome is all I can say."

This review was modified by brimwall1 on March 21 2017 12:00:30 AM

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Verified Customer
Rating 10/10
5/5
2017-03-16

"Great prices on ink and toners."

This review was modified by vicki-72873 on March 21 2017 12:00:19 AM

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Verified Customer
Rating 10/10
5/5
2017-03-15

Return Custome

"Always a great experience. Good price, fast shipping."

This review was modified by dolifant on March 17 2017 11:45:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-15

"very good easy to use good prices"

This review was modified by bpresnell-86513 on March 17 2017 08:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-03-15

". Overpriiced by 30 dollars"

This review was modified by ekstores on March 17 2017 07:15:01 AM

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Verified Customer
Rating 8/10
4/5
2017-03-14

Poor Customer Service

"Great pricing, great product. I called about 10am about upgrading ram on my MacBook Pro, simple request. I was on the phone forever, then asked if they could call me back, didn't call back, I call back about 3, was on the phone again forever, after they finally found ram, what they requested was 50 dollars more than what I saw, I ask them to look up what I saw and they was like; "Oh yeah that'll work". "

This review was modified by crayrob on March 16 2017 01:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-03-10

"very easy, and customizable transaction"

This review was modified by jason-37566 on March 14 2017 12:15:16 AM

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Verified Customer
Rating 4/10
2/5
2017-03-08

Slow as hell.

"This thing toke forever to get here. I appreciate double checking the order but this was a $300 iPad. Is it really that important to check with me before shipping. And if you did need a phone call to check the order you should have got to it right away instead of waiting days to get to it. Despite price I think I will shop somewhere else for my Apple products. "

This review was modified by bret-25667 on March 13 2017 02:26:42 PM
Rep reply posted Mar-13-2017

A rep from MacMall, Vanessa Blanca, has responded

“Dear Valued Customer,

We do apologize but additional verification is needed when we encounter issues processing a payment. This does not happen all the time.

We understand that your experience with us may not be the best. We'll have this reviewed and forwarded to the appropriate department.
Rest assured that we understand your sentiments. We'll take note of your feedback to further improve our service.

If you need assistance or if you want to give us additional suggestions or comments, You may send an email to customerservice@macmall.com.

We apologize for the inconvenience.

MacMall Customer Care


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Verified Customer
Rating 4/10
2/5
2017-03-08

problems!

"had difficulty logging in and checking out using "paypal" finally had to check out as guest! not sure sales tax is being forwarded to state of purchase?"

This review was modified by ldevlin on March 10 2017 09:00:02 AM
Rep reply posted Mar-08-2017

A rep from MacMall, Vanessa Blanca, has responded

“We do apologize for the inconvenience and for the bad experience you had. We hope to make things right and sent you a private mail.

For any questions or assistance, please feel free to send us an email at customerservice@macmall.com. We would like to help and hope that you would consider us again.

Sincerely,

MacMall CustomerCare”


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Verified Customer
Rating 8/10
4/5
2017-03-07

I had no idea this website existed

"If it wasn't for the spotty AMD Ryzen launch, I would have never found you guys. Price was slightly (5-6 dollars) above MSRP, but at this point completely worth it for the simple fact that you had even one AM4 motherboard in stock.

Will definitely check out the full store! Thank you for making it possible to build this PC by the end of March!
"

This review was modified by murakume on March 09 2017 09:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-06

iMac Number 3

"I have ordered several items from MacMall and this is the 3rd iMac. Never had an issue, fast shipping and good service."

This review was modified by azgolfbalz-84318 on March 08 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-06

Looking for Apple products? This is the place?

"Get your Apple products here. Great prices and service."

This review was modified by keyrocco on March 08 2017 05:15:02 AM

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