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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.64/10 6.64/10
    Chance of future purchase: Rating 6.15/10 6.15/10
    Shipping & packaging: Rating 6.03/10 6.03/10
    Customer service: Rating 5.89/10 5.89/10
    Return/Replacement policy: Rating 4.09/10 4.09/10

What is this?

15,311 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"I have purchased from MacMall many times over the last 10 years or so, and am always satisfied with the service and the purchase. I vastly prefer them over the Apple Store. Always a pleasure!"


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Verified Customer
Rating 10/10
5/5

"Great price. Fast delivery. Would certainly shop at Mac Mall again. "


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Verified Customer
Rating 10/10
5/5

"Easy ordering. Prompt delivery."


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Verified Customer
Rating 10/10
5/5

"Super fast delivery. Always a pleasure dealing with MacMall."


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Verified Customer
Rating 10/10
5/5

"The products worked as they said, shipping was fast, and I could not have asked for anything more! Great job,"


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Verified Customer
Rating 10/10
5/5

"Excellent service and fast delivery! I plan on ordering again from MacMall in the near future!"


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Verified Customer
Rating 2/10
1/5

"buying an adapter cord from another co. due to wrong adapter in shipment. I was suppose to take pix and email for them to send correct adapter...didn't they know what they mailed...will think twice before shopping w/MacMall again.
"

Rep reply posted Sep-01-2015

Van_Blanca, MacMall rep has responded

“Dear Valued Customer,

The item you purchased is brand new. Unfortunately, we do not open packages prior to shipping.
We requested a picture so we can address the concern to the manufacturer.

We do apologize for the inconvenience.

Sincerely,

MacMall Customer care”


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Verified Customer
Rating 10/10
5/5

"From ordering to receiving my order was a no hassle experience. Thank you and will be ordering again soon. A very satisfied customer."


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Verified Customer
Rating 10/10
5/5

"I received my glass shatter-proof screen protector in a timely manner, with free FedEx shipping on this particular item. I had priced this item on various other sites and with in- person sellers and found that this was a great deal at a time when I especially needed the item! Thank you!"


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Verified Customer
Rating 10/10
5/5

"The laptop stand works great"


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Verified Customer
Rating 10/10
5/5

"The order was with free shipping and I was told it would take 5-7 days .Took 5 impressed . Service was very good , also called me directly to make sure order is confirmed, and being shipped out.

I look for Companies with good report and I would recommend them to all friends !! Thxs Guys :)
"


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Verified Customer
Rating 8/10
4/5

"Still waiting on backordered items. "


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Verified Customer
Rating 10/10
5/5

"It was quick and easy ! Then they called and set up my own business account , and gave me a personal business rep. I had a question so I called and got it fixed and answered right away ! Great experience !
Thank you ????
"


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Verified Customer
Rating 8/10
4/5

"Ordered product... shipped wrong product!!?? Thank you...."


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Verified Customer
Rating 10/10
5/5

"Very happy with my experience with MacMall. Received exactly what I ordered and was shipped and received very quickly. I'm sure I will order from them in the future. "


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MacMall is a merchant member
MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.