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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacMall MacMall Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.21/10 6.21/10
    Chance of future purchase: Rating 5.43/10 5.43/10
    Shipping & packaging: Rating 5.61/10 5.61/10
    Customer service: Rating 4.9/10 4.9/10
    Return/Replacement policy: Rating 4.09/10 4.09/10

What is this?

15,137 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-07-29

"Great experience - got a Macbook Pro for 5% - tax free! Delivered on time, no issues "


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Quick delivery and prompt customer service. Will use again."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"As always, flawless service and rapid delivery."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Orders are always handled as promised. When an item is on back order Macmall contacts you and gives you alternatives. I am a satisfied repeat customer."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Prompt shipping and even called to verify my order."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Quick, easy and glad they checked the credit card
Thanks
Heidi"


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Verified Customer
Rating 10/10
5/5
2015-07-28

"We've been very happy with Mac Mall....been using it for yrs."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"Very good price and free shipping!!"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Everything was awesome. The only thing I would not buy again is the webcam that I added to my order. It fell apart in my hands when I tried getting it out of the packaging. I then figured I can glue the connection back together but that didn't work very well and at that point I really didn't want to try to go through the whole return process. Next time I would by a little more expensive one, probably a Logitech. The computer is awesome and works great!"


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Verified Customer
Rating 10/10
5/5
2015-07-27

"I was very satisfied. The speed of transaction was impressive.

The only thing I had a problems with was the website recognizing my log in. Would not recognize my correct user name or password. Finally had to log on as a guest. When I paid using Pay pal it ask me for my user name, "oh no her we go again" but it recognized the user name in this screen, go figure. very frustrating with the user name and password recognition. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Always Great Service................. "


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Enjoyed the fast shipping time and delivery."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"Order arrive on time. It ws exactly what I ordered."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"speedy delivery and good price on product."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"I had ordered a computer so I was happy to find it had been packages really well! The package arrived within a few days, I was provided tracking info the entire time. Really happy with the process and the prices. I'll order from them again in the future. "


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MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,713 merchant members.