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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.39/10 13,478 reviews

    8.39 / 100
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    MacMall is a merchant member
    MacMall participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • MacMall contact information

    • Address: 2555 West 190th Street Torrance, California
    • Contact: CustomerService@MacMall.com
    • Phone: 800-MACMALL
    • Customer Support: 888-363-6255
    • Business Hours: 24 hours, 7 days a week
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.14/10 7.14/10
    Chance of future purchase: Rating 6.49/10 6.49/10
    Shipping & packaging: Rating 6.89/10 6.89/10
    Customer service: Rating 5.41/10 5.41/10
    Return/Replacement policy: Rating 4.87/10 4.87/10

All 13,536 Customer Reviews

Rating 10/10
5/5
modified review posted

"The entire purchasing experience was excellent and wished every purchase went this well. I have ZERO complaints and can only say good things about MacMall. They did call to confirm the purchase as an extra security precaution (which I don't mind at all). Thanks and the computer is working great, just like I requested!"




Rating 8/10
4/5
modified review posted

"MacMall needs to fix their website. I choose an item, and I would have three in my cart.

So I called MacMall. The sales lady was really great. Nice and calm and mature, didn't try to upsell me anything. Handled my return very well.

The order arrived faster than I had expected.
"


Rating 10/10
5/5
modified review posted

"I got the laptop in 3 business day. Amazing service with great price."


Rating 8/10
4/5
modified review posted

"Better avoid weekends when place an order"


Rating 2/10
1/5
modified review posted

"The girl I talked to, sounded like she didn't care at all about the sale or my question about the product!!!!!!!! Kinda like she was to busy for me! In the
end she hung up on me, you know.......(like, fu2k you)! This is the 2nd time
I have been treated like this by Mac Mall. I have been buying from them since,
10 years ago....THERE WON'T BE ONE FOR ME!!!!!!!!!!
"


Rating 10/10
5/5
modified review posted

"Fast reply. Great staff.

Thanks
"


Rating 10/10
5/5
modified review posted

"Very fast shipping. Shopping was fast and easy. Very satisfied customer!"


Rating 10/10
5/5
modified review posted

"Efficient web site and quick delivery."


Rating 2/10
1/5
modified review posted

"Horrible! Enticed us with an item that was actually not available and never notified us in time to catch an alternate deal on different website. Order went through fine on Friday and I even called to confirm that it was being processed. All seemed well until I called again on Monday for delivery details and was suddenly informed that Macmall doesn't really have the item even though my credit card was already charged. For a technology oriented company, they had no idea what was in their own inventory. Completely unacceptable!"


Rating 10/10
5/5
modified review posted

"The shipping was quick. Smooth transaction and delivery."


Rating 10/10
5/5
modified review posted

"I've shopped here before, so the deal I scooped up was in an advert e-mail. I've never had any problems with anything I've bought from them so I can't really speak to their return policy. But they sell name brand products at less than most other places on the web, and their delivery is faster than most on-line sellers to for the price. No complaints from me, and yes I do recommend them to friends."


Rating 10/10
5/5
modified review posted

"A great store, great pricing, knowledgeable people. What more could you want?"


Rating 10/10
5/5
modified review posted

"Easy order process, great support and tracking info, fantastic delivery experience. This is how it's done, and we'll be back!

Also, as an independent webcast/podcast producer, we'd enthusiastically represent you on our fledgling network. AdSales@FrontierTelevision.com if interested!
"


Rating 6/10
3/5
modified review posted

"deliver is delay. I will take plane, so I refund it. "


Rating 10/10
5/5
modified review posted

"Love my new iMac. Got next day delivery free.Definetly will be ordering from macmall again"