5/5

posted Jan-09-2003

"HIGHLY RECOMMENDED.

This company has, hands-down, the BEST attitude towards customers and the BEST customer service.

Advertised prices are comnpetitive, and they will meet or beat any competitor pricing in most cases, especially on new Macintosh computers.

I have ordered over 30K in systems, software, and peripherals form them in the past 7 years and they have been consistently excellent."

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5/5

posted Jan-09-2009

"I researched prices all over the web before going to MacConnection. Great deals, and great customer service. This was the first time I have ever ordered such an expensive item online so I was a little paranoid and called MacConnection a couple times. They responded quickly and were very helpful. My macbook arrived within five days of placing my order and I could not be happier with it. I recommend this site to other online shoppers. "

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5/5

posted Mar-15-2011

"This was a great experience all around for me. I ordered a Macbook from them. Shipping was free with UPS Ground. It came in the expected timeframe in great protective packaging. So far the computer is working great. It is like I bought it right from Apple, but much cheaper. The Macbook was priced at $988 with a $70 Mail in rebate.

The order did not come with the invoice so I e-mailed customer service and they reponded the same day with a link to the website for my invoice to be printed from there.

I appreciate companies like MacConnection being around in tough ecomonic times.

I have not gone through the rebate process so I cannot speak to that, but I am hoping it goes as smoothly as everything else so far."

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5/5

posted Jan-22-2009

"After having done thorough research on where to buy a White MacBook, I stumbled upon this site. Very simple to navigate and their process to obtain the proper rebates for my purchase was very easy and straightforward.

I placed an order on 1/13 early in the morning and was then contacted a couple of hours later over the phone for security purposes to verify my identity and such. Their customer support was very nice and courteous. The MacBook I had ordered was labeled "In Stock, will ship today," and it did ship that business day.

The free ground shipping and no tax (I live in CA) really sealed the deal for me. My order arrived on time via UPS and I would definitely do business with them again for anything Mac related."

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5/5

posted Oct-02-2002

"Excellent prices and overnight delivery a specialty. Easy to deal with very conscientious. Site could be better."

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5/5

posted Sep-29-2010

"I initially had apprehension about buying because their 13" white unibody MacBook 2.4 GHz is only $849.99 after $105.00 rebate. It was too good to be true especially that a rebate exists for this Mac. After careful research, I found them to be one of only few Apple Authorized Resellers on Apple.com with BH Photo, Best Buy, JR, Fry's and MacConnection's other site PCConnection.

So I took the risk and found out it was pleasant to do business with them. The MacBook shipped fast, sealed and carefully packaged in another huge box. I called them up the day of the ETA from UPS to change my mind and return the Mac and so they were kind enough not to charge me a restocking fee as long as I return it unopened. I changed my mind and kept the system.

The MacBook came with factory defect though. The Optical Drive is defective. The agent at MacConnection was very prompt in all his response. I have emailed them only about my case and answered all my questions. He gave me a Return Authorization with prepaid shipping (because the product was defective) and will ship me a new Mac once they got back the defective one. I decided I keep the Mac and go back to Apple to have the Optical Drive replaced.

Regarding the rebate, the Mac has identical UPC label on the white box and the manila box it is in. Agent had me cut the UPC on the manila box retaining the white Apple box intact.

I had no trouble at all from this merchant. I will perhaps come back to them when I upgrade to MacBook Pro.

UPDATE:

I received the $105.00 rebate, about 5 weeks after submission. Not bad, at par with all other rebates from other stores."

This review was modified by joselskipper on November 15 2010 01:19:24 PM

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5/5

posted May-02-2004

"From my first sales inquiry to my last tech support call, MacConnection's service was exemplary. Product arrived two days early; I got the lowest price; they answered all calls within 60 seconds; when they said they were going to send/do something, they did; all emails always answered within one day; calls made at weekends to staff for working week always passed on; followed through on the notorious rebate holdups; very helpful with support; site works well. Thoroughly recommended."

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5/5

posted Jan-07-2011

"I purchased a 2TB SATA disk for my Mac Pro. It wasn't until it was delivered that I realized that it is not compatible with my system. Not their fault, it was mine. I hadn't opened the package. I called MacConnection, and their tech support chap was extremely helpful. We concluded that the disk would not work, and so they took the disk back. They even waived the restocking fee. They gave me an RMA number and my refund was in the bank within days. Very impressed with their support, responsiveness, and politeness. "

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5/5

posted Jan-26-2005

"Easy ordering from their Web site. Very fast shipment."

This review was modified by mcook on February 06 2005 06:03:52 PM

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5/5

posted Jul-07-2009

"I am always cautious about ordering on line, I came across the website and after comparing prices decided to order the 24 inch 320 gig imac, excellent price, rebate, no sales tax and free shipping, must be too good to be true? placed the order July 2 over the phone, very helpful staff, answered all questions, shipped ground immediately and I received it July 7. I had no problems and the machine is exactly what I expected for way less than any other dealer. highly recommended"

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