5/5

posted Jul-07-2009

"I am always cautious about ordering on line, I came across the website and after comparing prices decided to order the 24 inch 320 gig imac, excellent price, rebate, no sales tax and free shipping, must be too good to be true? placed the order July 2 over the phone, very helpful staff, answered all questions, shipped ground immediately and I received it July 7. I had no problems and the machine is exactly what I expected for way less than any other dealer. highly recommended"

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5/5

posted Oct-19-2009

"I'm a firm believer in giving credit where credit is due. That being said, I could not have had a better shopping experience with PC/MacConnection. I searched all over the internet trying to find a good price on a new IMac and finally came across MacConnection. I placed the order on October 9, 2009 (Friday), but found out the item was on backorder. By October 13 (Tuesday), my order was processed and today (October 19) I received my IMac.
I first spoke with a representative when they called me to confirm I had actually placed the order and confirm my information; this was a pleasant surprise that they would actually take that extra measure of security. The second time I spoke with a representative was to clear up a billing issue (completely my fault). Both customer service representatives were extremely friendly and helpful. It's nice to see that even within these tough economic times, there is still an emphasis on customer service. They have definitely made a lifelong customer out of me!"

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5/5

posted Jan-09-2003

"HIGHLY RECOMMENDED.

This company has, hands-down, the BEST attitude towards customers and the BEST customer service.

Advertised prices are comnpetitive, and they will meet or beat any competitor pricing in most cases, especially on new Macintosh computers.

I have ordered over 30K in systems, software, and peripherals form them in the past 7 years and they have been consistently excellent."

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5/5

posted Jan-09-2009

"I researched prices all over the web before going to MacConnection. Great deals, and great customer service. This was the first time I have ever ordered such an expensive item online so I was a little paranoid and called MacConnection a couple times. They responded quickly and were very helpful. My macbook arrived within five days of placing my order and I could not be happier with it. I recommend this site to other online shoppers. "

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5/5

posted Mar-15-2011

"This was a great experience all around for me. I ordered a Macbook from them. Shipping was free with UPS Ground. It came in the expected timeframe in great protective packaging. So far the computer is working great. It is like I bought it right from Apple, but much cheaper. The Macbook was priced at $988 with a $70 Mail in rebate.

The order did not come with the invoice so I e-mailed customer service and they reponded the same day with a link to the website for my invoice to be printed from there.

I appreciate companies like MacConnection being around in tough ecomonic times.

I have not gone through the rebate process so I cannot speak to that, but I am hoping it goes as smoothly as everything else so far."

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5/5

posted Jan-22-2009

"After having done thorough research on where to buy a White MacBook, I stumbled upon this site. Very simple to navigate and their process to obtain the proper rebates for my purchase was very easy and straightforward.

I placed an order on 1/13 early in the morning and was then contacted a couple of hours later over the phone for security purposes to verify my identity and such. Their customer support was very nice and courteous. The MacBook I had ordered was labeled "In Stock, will ship today," and it did ship that business day.

The free ground shipping and no tax (I live in CA) really sealed the deal for me. My order arrived on time via UPS and I would definitely do business with them again for anything Mac related."

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1/5

posted Mar-28-2011

"Ordered four HP slate. They cancelled all of them without a notice."

This review was modified by XXBethlehem on March 28 2011 12:32:10 PM

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1/5

posted Sep-16-2011

"I recently ordered a macbook air. At first everything was fine, I received my confirmation email, done or so I throught. The next day I got voice mail asking me to call back, which I did, left a v/m, but no returned call. I return from a week vacation to follow up on my order only to be told my order was cancelled. So the rep I was speaking w/ assures me they can fix this and will 2 day mail my mac. A day later, I called to inquire about a tracking # only to be told my order never processed and I had to call back the following days as it was after hours. It's now the following day and they agreed to overnight the mac, but no saturday delivery. On top of that since i'm shipping the mac to my apartment vs my credit card billing address I have to call from a landline to confirm my order or they can't process. (SERIOUSLY?!?) After going back and forth with their manager, they agreed that I can send an email from a non-free email, so I send one from my work. Apparently i'm supposed to call back 20 minutes later to see if they can now process my order. I've never had to go through so much to order a laptop. Next time i'm going to pay the extra $50 and go through Amazon!!!"

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5/5

posted Oct-02-2002

"Excellent prices and overnight delivery a specialty. Easy to deal with very conscientious. Site could be better."

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5/5

posted Sep-29-2010

"I initially had apprehension about buying because their 13" white unibody MacBook 2.4 GHz is only $849.99 after $105.00 rebate. It was too good to be true especially that a rebate exists for this Mac. After careful research, I found them to be one of only few Apple Authorized Resellers on Apple.com with BH Photo, Best Buy, JR, Fry's and MacConnection's other site PCConnection.

So I took the risk and found out it was pleasant to do business with them. The MacBook shipped fast, sealed and carefully packaged in another huge box. I called them up the day of the ETA from UPS to change my mind and return the Mac and so they were kind enough not to charge me a restocking fee as long as I return it unopened. I changed my mind and kept the system.

The MacBook came with factory defect though. The Optical Drive is defective. The agent at MacConnection was very prompt in all his response. I have emailed them only about my case and answered all my questions. He gave me a Return Authorization with prepaid shipping (because the product was defective) and will ship me a new Mac once they got back the defective one. I decided I keep the Mac and go back to Apple to have the Optical Drive replaced.

Regarding the rebate, the Mac has identical UPC label on the white box and the manila box it is in. Agent had me cut the UPC on the manila box retaining the white Apple box intact.

I had no trouble at all from this merchant. I will perhaps come back to them when I upgrade to MacBook Pro.

UPDATE:

I received the $105.00 rebate, about 5 weeks after submission. Not bad, at par with all other rebates from other stores."

This review was modified by joselskipper on November 15 2010 01:19:24 PM

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