We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.58/10 220 reviews

    9.58 / 100
    Facebook share
    MacBookAdapter.com / ACC, LLC is a merchant member
    MacBookAdapter.com / ACC, LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • MacBookAdapter.com / ACC, LLC contact information

    • Address: Macbookadapter/AC, Inc 564 Wedge Lane Fernley, NV
    • Contact: support@macbookadapter.com
    • Phone: 888.746.0009
    • Customer Support: 888.746.0009
    • Business Hours: Support: 8am PT - 6pm PT Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 9.06/10 9.06/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 9.29/10 9.29/10

All 221 Customer Reviews

Rating 2/101/5
modified review posted

"Ordered G4 PowerPook charger and battery. 2 Day shipping took a week to ship out after sending me the tracking number the next day so thought everything was fine. No contact from macbookadapter.com and tracking info was not updating for the next three days. I then sent an email to check on status they said they were out of batteries and charger was on the way. Was refunded for the battery and was a little unhappy the website or no contacted me after the order that they were out of the batteries. But then after two more days I received the charger smashed up and will not work. And used to hell looking withe the wires bent to hell. The metal ring on the charger was bent off and will not charge laptop unless held into the laptop. Also not stated on the website that charger is used very misleading. All because of them saving a dollar or two in shipping it in a USPS bag. Very unhappy with dealing with this crappy company will never order from this place again."



Rating 10/105/5
modified review posted

"Original order the adapter was defective. Leonard with MacBookAdapter quickly resolved my issue and sent out the replacement that day. I am extremely pleased with their customer service and would use them again!"

Rating 10/105/5
modified review posted

"I received excellent service, and personal tech help . When I experienced initial difficulty on website it was immediately solved by Leonard of MacBook Adapter.com. I received my item in perfect condition, ahead of schedule. I liked the service so much that I ordered another product from the company and will recommend to all my friends. "

Rating 10/105/5
modified review posted

"My adapter worked for almost a year and then stopped. I asked for a replacement and received one within a few days. This place is legit and I've been pleased with what they sell. It appears that they rewire used apple adapters. What they sell isn't perfect, but the price is good and they are running an honest business."

Rating 10/105/5
modified review posted

"Upgraded for free to more expensive new adaptor style. MacBookAdapter.com answers email queries quickly and effectively. Highly recommended."

Rating 10/105/5
modified review posted

"I have nothing but praise for Leo and MacBookAdapter.com. I bought a MBP adapter back in 2012, and when the tip stopped connecting correctly nearly 11 months later, they replaced the adapter no question, and quickly. Then when after a couple months when I was having a different issue, they replaced it again, no charge. Be sure to use their postage paid return label when sending them your old adapter to activate your extended warranty.

I wish every vendor on the internet was as reliable and honest as MacBookAdapter.com
"

Rating 10/105/5
modified review posted

"Amazing company! Fast Delivery, went above and beyond to make sure I received a replacement after the 1st one was defective and they sent me 2 replacement plugs. Really fast email responses as well (within a few hours). Couldn't have asked for better service and I would use them again in the future (100%)."

Rating 10/105/5
modified review posted

"This is a great outfit. I had a slight problem with the connector of a macbook adapter where it interfaced with the macbook and they took the adapter back and replaced it. I received it in Rhode Island 2 days after they got the one I sent back. All email trafic on this was courteous, respectful, quick and professional."

Rating 10/105/5
modified review posted

"Good transaction, quick ship, upgraded to better adapter at no cost. Good communication, I had a question and was emailed back quickly with the answer"

Rating 10/105/5
modified review posted

"Placed my order expecting a 5 day delivery and received my items in TWO days! Thought one item was defective and emailed my request. SUPER speedy reply saying that replacement product was on the way. EXCELLENT service all around. Must say I didn't initially notice that the product was a refurbished replacement but I'm STILL happy with what I received."

Rating 10/105/5
modified review posted

"Good price. Quick shipping. A failure to charge after only 2 months, but a replacement was in the mail to me within an hour of me sending notification that I had a problem! Now that is the way to keep a customer coming back, and recommending the company to others."

Rating 10/105/5
modified review posted

"Love love love this company. I have been using company for 5 years with a need of 2 adapters over that time. Order is shipped same day. I had one sent that was not up to par. Emailed and another was shipped immediately! Works longer than newly purchases from original maker. And 1/2 the price!!!"

Rating 10/105/5
modified review posted

"Search no further! Purchase your Mac replacement charger here! My order was shipped the same day I placed it. Received the charger as promised and saved some serious money too. Great company!"

Rating 10/105/5
modified review posted

"Absolutely outstanding! Purchased a 60W macbook adapter in April of 2013 with the 2 year warranty. That adapter met an early demise on Christmas! I sent out my email of distress and a replacement was sent out to me asap. I didn't expect to get it so quickly.
The replacement is working just fine. So far so good.
"

Rating 10/105/5
modified review posted

"Very responsive to email. Quickly replaced a product that had malfunctioned."