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Full Rating Profile
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    • Address: Macbookadapter/AC, Inc 564 Wedge Lane Fernley, NV
    • Contact: support@macbookadapter.com
    • Phone: 888.746.0009
    • Customer Support: 888.746.0009
    • Business Hours: Support: 8am PT - 6pm PT Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.40/10 8.40/10
    Chance of future purchase: Rating 9.50/10 9.50/10
    Shipping & packaging: Rating 9.60/10 9.60/10
    Customer service: Rating 9.48/10 9.48/10
    Return/Replacement policy: Rating 9.44/10 9.44/10

243 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great customer service, and prompt shipment. For some reason my first power cord stopped working after 2 months. I contacted MacBook Adapter and they sent a replacement out the next day with shipping label to return my broken one. "


Rating 10/10
5/5
modified review posted

"Very quick turn around. Thank you!"


Rating 8/10
4/5
modified review posted

"I ordered a mac book adaptor back in February 2013. It worked perfectly until it broke, but they were very quick to send me a replacement. The process was really easy and I appreciate that since a lot of times returning something is such a pain. "


Rating 10/10
5/5
modified review posted

"Top notch company. Great customer service. Quality products sent fast. I will for sure be doing business with them in the future. "


Rating 10/10
5/5
modified review posted

"Wading through all of the "compatible" or refurbished adapter sites, you find A LOT of fakes and poor quality products...but MacBookAdapter.com was the "diamond in the rough"!!

Very easy website, easy ordering, answered the phone almost immediately after menu, quick shipping, and high quality product as advertised.

We WILL be using MacBookAdapter.com again if we need another MacBook adapter.
"


Rating 10/10
5/5
modified review posted

"MacBookAdapter came to my rescue this week. I emailed them on a Monday, I had an adapter by Thursday. They even mailed it to me before I sent my original adapter back to them because I needed it asap. That is fantastic customer service! I would highly recommend buying from MacBookAdapter again. "


Rating 10/10
5/5
modified review posted

"SEE UPDATE BELOW ORIGINAL REVIEW: CHANGED TO 5 STAR *****
I ordered Magsafe. They sent Magsafe 2. When I told them it didn't fit, they said I must have ordered the wrong one for my early 2008 Macbook pro. Told me to return for a refund and reorder the Magsafe 2. Confusing since that is what they sent and it didn't fit. I sent back the Magsafe 2 and went to the Apple store to purchase a Magsafe. I was refunded the purchase price but not 6.50 shipping. When it is the company's error, I feel they should refund fully including shipping. Won't use this company. Don't want to pay shipping for their error. UPDATE - SHIPPING WAS ALSO JUST REFUNDED. The company refunds fully if it is their error. For me this is great customer service and that is what I look for in making purchases from any business. So I would use this company again, and would recommend to someone looking to purchase an adapter. I tried changing the stars, but after submitting, the star rating doesn't change.
"


Rating 10/10
5/5
modified review posted

"Excellent customer service, great prices and quality products !"


Rating 8/10
4/5
modified review posted

"I had a great experience with Leonard and MacBookAdapter.com. They have excellent customer services and a great product! Thanks!"


Rating 10/10
5/5
modified review posted

"I was concerned about going 3rd party, but now I wouldn't hestitate to use Macbookadapter again. They provide a prompt, quality service and product. Their website was the most informative and user friendly to find out what kind of adapter I needed and the difference between them and the shape of connection. I ordered two 85w Magsafe power adapters. They were shipped and arrived immediately (faster than the shipping I paid for!). One worked perfectly well and the other fell apart when I unwrapped the cord. I contacted customer support via email and received a reply within a couple of hours. The representative sent a replacement out that same day with a return label for the faulty adapter. The replacement arrived within a couple of days. Now, I have two fully functional, genuine Apple adapters. I think recycling adapters is a wise idea and I fully support this company."


Rating 10/10
5/5
modified review posted

"Great, fast and easy going communication and customer service.
My adapter had failed and I received a replacement immediately. My experience was very positive and I feel safe to recommend this company highly
"


Rating 10/10
5/5
modified review posted

"MacBookAdapter.com far exceeded my expectations. Their email update process was excellent during the ordering process and I ordered using regular shipping and received my adapter in 3 days!! Outstanding service all the way around. I highly recommend this organization."


Rating 10/10
5/5
modified review posted

"WOW! Got the adaptor today - unbelievable to think my order was placed/shipped Tuesday afternoon from CA and arrived 2 days later in NC! I got the 2 year warranty that was very reasonable at $5.

Thanks, WGR
"


Rating 8/10
4/5
modified review posted

"Shipped quickly and works well. On the first adapter I bought from here, the plastic around the wire where it connects to the adapter started to tear, leaving part of the wire exposed. I told them of the issue, sent a picture, and without question they sent me a replacement within the next week. Happy with their service and pleased that this low-cost product works, but not sure how long this new adapter will last given that I will have to bend the wire in some way once I have to travel back and forth to school in September. "


Rating 10/10
5/5
modified review posted

"Ordering was easy, and received e-mails during the entire order/ship/ process. Product arrived very quickly and everything was as advertised.
I will definitely do business with them again.
"


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