MacBookAdapter.com / ACC, LLC Reviews - macbookadapter.com Ratings at ResellerRatings

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macbookadapter.com

Computer Hardware & Software

Rating 8.57/10 160 reviews

8.57/100
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MacBookAdapter.com / ACC, LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,965 merchant members.
 

All Customer Reviews (161)


Rating 10/10 5/5
modified review posted May-13-2013

"Great experience with these folks. They've done everything promised in the warranty. Very fast and friendly."

Rating 10/10 5/5
modified review posted Apr-29-2013

"A month or so ago I had difficulty locating the proper replacement power adapter for my "older" MacBook Pro. I found MacBookAdapter.com and Leo was just terrific in sorting out what I needed as well as sending a new one to me immediately. One month to the day, I think, I had a problem with that adapter, I called Leo and a new one was in my hands within four days! I just wouldn't even think about another company to contact should I have a power adapter problem or need again. First rate care AND service! Bravo."

Rating 2/10 1/5
modified review posted Apr-24-2013

"Do NOT order from this company. I was so thrilled to have found this company, and ordered a replacement for my 17 inch Macbook Pro. However, 6 months later, the charger quit on me. Nothing I could do. Requested a new one, sent in my old one, told them I was under a major time constraint for work (graphic designer) and needed my order rushed.

They do NOT rush my order, and in fact Leonard Stein was incredibly difficult to communicate with, and never once apologized for the mix up. Clearly it was their fault because I printed out the communication I had with Leonard Stein prior to me sending it out, and HIGHLIGHTING that it needed to be rushed. Nothing.

Here I am, FOUR months later (April), and my adapter is broken again.

My original adapter that I got WITH my computer lasted well over a year, 4-6 month lifespan for an adapter is not exactly reputable.

All they want is happy customers? I call bluff."

Rating 2/10 1/5
modified review posted Apr-23-2013

"I ordered the wrong item and sent it back for a refund. Its been two weeks and three email sent and I still do not have a refund or a response from the company. Leonard was quick to get back to me about the refund before I actually sent the item in but I haven't received any response since they received the item. Don't bother calling the 1800 number no one is ever in office. Spend the extra 20 dollars on a new charger and save yourself the headache."

Rating 10/10 5/5
modified review posted Apr-17-2013

"Great product, Great customer service!"

Rating 10/10 5/5
modified review posted Apr-15-2013

"I bought a power adapter for MacBook and LOVE it. However, after about 60 days, it failed. I sent MacBookAdapter an email inquiring about a warranty and within 5 minutes I had an apologetic response. After another 5 minutes, I had a tracking number for a replacement, no questions asked. These guys are pros and I WILL be using/recommending them again."

Rating 10/10 5/5
modified review posted Apr-12-2013

"I've ordered several replacement power cords from MacBookAdapter.com and been continuously pleased with their service and products! They are professional, respond to communication quickly and effectively, and really care about their customers. Given my cat's love of eating mac cords, I'm sure I will order from MacBookAdapter.com again!"

Rating 10/10 5/5
modified review posted Apr-03-2013

"GREAT company .. replaced adapter over a year old when it suddenly stopped working .. could not be easier .. will always use them in the future!"

Rating 10/10 5/5
modified review posted Mar-13-2013

"This is a great product, super fast shipping and the price was right. Would definitely buy from them again.

Thank You macbookadapter.com!"

Rating 10/10 5/5
modified review posted Mar-13-2013

"Customer Service was very responsive to our email and sent a replacement to our damaged power adapter (it was damaged by us) same day. We've been looking for an economical solution to our MAC Laptop Power Adapters and have been pleasantly surprised by the product and customer service. "

Rating 10/10 5/5
modified review posted Mar-01-2013

"Very nice deal. Super clean adapter, works great.
Fast Shipping. Thank you macbookadapter.com!"

modified review This review was modified by dudefong on March 06 2013 07:41:39 AM
Rating 2/10 1/5
modified review posted Feb-17-2013

"DO NOT BUY FROM THIS COMPANY!!!! I had three laptop adapters shipped to me, all three were broken or worked less than a month. Leonard did a reputable job in agreeing to replace/reship them but after three attempts it was useless to be fooled any longer.
I asked him why they will not work and had no reply. I shipped the last one back on their dime but have yet to see how fast my payment is returned....avoid MacBookAdapter.com at all cost."

Rating 10/10 5/5
modified review posted Jan-31-2013

"great customer service. had issues with my address (US armed forces), but they kept trying and success. THey could just as well have said, like most sellers, we don't ship to APO addresses.

Thanks, will be back."

Rating 10/10 5/5
modified review posted Jan-21-2013

"I was very happy with the quality of the product. It arrived promptly; in fact it arrived earlier than I had anticipated. I had questions regarding its use, and I found the customer service excellent. Although I usually prefer to talk with a person, the emails I received were thorough and clear. I took a chance on McBookAdapter.com, and I am very pleased."

Rating 10/10 5/5
modified review posted Jan-09-2013

"I would recommend MacBookadapter.com. I purchased a 60w adapter from them for MacBook which worked well for 6 months before it died. I returned the adapter and the MacBookadapter.com promptly replaced it for a new one. I can honestly say I didn't know what to expect buying a refurbished charger but this company has really gone above and beyond. I recommend them to others looking for a less expensive alternative to buying a brand new charger from Apple."

 
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