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    • Address: Macbookadapter/AC, Inc 564 Wedge Lane Fernley, NV
    • Contact: support@macbookadapter.com
    • Phone: 888.746.0009
    • Customer Support: 888.746.0009
    • Business Hours: Support: 8am PT - 6pm PT Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.80/10 8.80/10
    Chance of future purchase: Rating 9.54/10 9.54/10
    Shipping & packaging: Rating 9.63/10 9.63/10
    Customer service: Rating 9.52/10 9.52/10
    Return/Replacement policy: Rating 9.50/10 9.50/10

249 Customer Reviews

Rating 2/10
1/5
modified review posted

"This company has a horrible service. I ordered my macbook adapter on 9/11 and 3 weeks later i still haven't gotten my charger. I finally got it and returned the adapter because i was not happy with the service. However after sending the adapter back. They still haven't refunded me. Never recommend anyone to buy from this. I went on their website and tried to write a review but they didn't even display my review. "

+ Read user comments
modified review Rep reply posted Oct-30-2014

macbookadapter, MacBookAdapter.com / ACC, rep has responded

“We are truly sorry you were not happy with the adapter. The initial shipment was lost by the
USPS as was explained to you. Also, we did Refund you 100% after we received the adapter back.
Again, our apologies for the problem however, what transpired is not as your review describes.”


Rating 10/10
5/5
modified review posted

"We have ordered from MacBookAdapter.com several times. The products we receive are first quality, and shipping is very fast. They are a reliable vendor for us, and we will continue to use them for future purchases."


Rating 10/10
5/5
modified review posted

"I ordered a replacement power adapter for my 13" MacBook in June of 2013. It arrived quickly and worked great for just over a year. In September of 2014, the adapter stopped working. When I reached out to Leo at MacBookAdapter.com he replied within a day that they would repair/replace my power adapter for me. I sent in the adapter that wasn't working, and 4 days after they received it, a new one was on its way to my house. The best part is the new adapter they sent me is even better than the first one that I received. I am very happy to spend less than half the price that apple charges for a power adapter to get a refurbished apple product. "


Rating 10/10
5/5
modified review posted

"I have ordered a few times from this seller because they have great prices and great customer service. I have bought two adapters for my Macbook Pros and each time I have purchased the extra warranty. I recently wrote to the seller to let them know that I needed a replacement because the adapter wires were starting to come through the cord. They sent me a replacement the next day! When I was confused because the new adapter plug was different than what I had (I have a Mac 2009), the seller promptly explained that it can be used on my Mac and sent a link to an Apple site explaining. I highly recommend this seller and I will always go here first for my replacement part needs!"


Rating 10/10
5/5
modified review posted

"These guys are awesome! I called one night and our replacement was in the mail the next day!"


Rating 10/10
5/5
modified review posted

"Great, prompt service. Great prices. Very trustworthy company! Chargers don't seem to last as long as the authentic Apple charger but the prices are great and with the warranty, you can quickly receive replacements for free. Authentic Apple chargers didn't last more than a half a year for me (on average) anyway so a few months here and there is not a big deal. I had to get my charger replaced and they have been amazing about it. Replacement chargers arrive quickly and all you have to do is send the damaged ones back with a pre-paid shipping label. I purchased the 2-year warranty so that I could continue to receive this service after the 6-month warranty expired. Overall, great service."


Rating 10/10
5/5
modified review posted

"Great customer service, and prompt shipment. For some reason my first power cord stopped working after 2 months. I contacted MacBook Adapter and they sent a replacement out the next day with shipping label to return my broken one. "


Rating 10/10
5/5
modified review posted

"Very quick turn around. Thank you!"


Rating 8/10
4/5
modified review posted

"I ordered a mac book adaptor back in February 2013. It worked perfectly until it broke, but they were very quick to send me a replacement. The process was really easy and I appreciate that since a lot of times returning something is such a pain. "


Rating 10/10
5/5
modified review posted

"Top notch company. Great customer service. Quality products sent fast. I will for sure be doing business with them in the future. "


Rating 10/10
5/5
modified review posted

"Wading through all of the "compatible" or refurbished adapter sites, you find A LOT of fakes and poor quality products...but MacBookAdapter.com was the "diamond in the rough"!!

Very easy website, easy ordering, answered the phone almost immediately after menu, quick shipping, and high quality product as advertised.

We WILL be using MacBookAdapter.com again if we need another MacBook adapter.
"


Rating 10/10
5/5
modified review posted

"MacBookAdapter came to my rescue this week. I emailed them on a Monday, I had an adapter by Thursday. They even mailed it to me before I sent my original adapter back to them because I needed it asap. That is fantastic customer service! I would highly recommend buying from MacBookAdapter again. "


Rating 10/10
5/5
modified review posted

"SEE UPDATE BELOW ORIGINAL REVIEW: CHANGED TO 5 STAR *****
I ordered Magsafe. They sent Magsafe 2. When I told them it didn't fit, they said I must have ordered the wrong one for my early 2008 Macbook pro. Told me to return for a refund and reorder the Magsafe 2. Confusing since that is what they sent and it didn't fit. I sent back the Magsafe 2 and went to the Apple store to purchase a Magsafe. I was refunded the purchase price but not 6.50 shipping. When it is the company's error, I feel they should refund fully including shipping. Won't use this company. Don't want to pay shipping for their error. UPDATE - SHIPPING WAS ALSO JUST REFUNDED. The company refunds fully if it is their error. For me this is great customer service and that is what I look for in making purchases from any business. So I would use this company again, and would recommend to someone looking to purchase an adapter. I tried changing the stars, but after submitting, the star rating doesn't change.
"


Rating 10/10
5/5
modified review posted

"Excellent customer service, great prices and quality products !"


Rating 8/10
4/5
modified review posted

"I had a great experience with Leonard and MacBookAdapter.com. They have excellent customer services and a great product! Thanks!"


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