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RatingsRating
Store InformationStore Info
Full Rating Profile
  • MacBookAdapter.

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Macbookadapter/AC, Inc 564 Wedge Lane Fernley, NV
    • Contact: support@macbookadapter.com
    • Phone: 888.746.0009
    • Customer Support: 888.746.0009
    • Business Hours: Support: 8am PT - 6pm PT Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.15/10 8.15/10
    Shipping & packaging: Rating 8.46/10 8.46/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 8.21/10 8.21/10

273 Customer Reviews

Rating 10/10
5/5
modified review posted

"Awesome service. I made an error in my shipping address and the folks at macbookadapter changed it in a flash. No problems once I received the new cord either.

Thanks!
"


Rating 10/10
5/5
modified review posted

"excellent service! Thank you very much!"


Rating 10/10
5/5
modified review posted

"I've now placed two orders for MacBook Magsafe 2 adapters and both orders (20 total adapters) have been absolutely perfect! They shipped ridiculously fast the same day I ordered using USPS priority mail. ALL my future MacBook adapters will be through MacBookAdapters.com! Thanks!"


Rating 10/10
5/5
modified review posted

"I was very pleased with the selection, pricing and timeliness that the order was processed and shipped. I definitely recommend MacBookAdapter.com!"


Rating 10/10
5/5
modified review posted

"Item arrived in two days, as promised. Great price, and as importantly, great service."


Rating 10/10
5/5
modified review posted

"I ordered an adapter for my MacBook and it arrived quickly, but a part of it was broken. Customer Service was SO helpful. They sent the replacement part needed immediately and explained exactly what to do, and they were willing to give me a full refund if I would rather return than replace. The customer service was truly exceptional. Thank you so very much!
Highly recommended.
"


Rating 8/10
4/5
modified review posted

"I am a senior at Wayne state University and I ordered an adapter from MacBookAdapter in 2013. My adapter went out yesterday and They are sending me another one free of charge! They get an A rating from me!"


Rating 10/10
5/5
modified review posted

"leo was impressively attentive and responsive to my questions, inquiries and requests. i busted the MAC adapter that i ordered from him and he worked with me and my technology challenged mind to resolve the issue with minimal effort on my part. his customer service is impressive and a lost art. "


Rating 2/10
1/5
modified review posted

"I ordered the correct adapter for my macbook pro. When it arrived, I plugged it into my Macbook. It would not charge. I emailed the company and they told me it "may be a bad charger. please return it for a refund." Why they would ship products that 'may be bad chargers' is beyond me. I returned it for a refund. "

modified review Rep reply posted Feb-01-2015

macbookadapter, MacBookAdapter.com / ACC, rep has responded

“We apologize for the problem you claimed to have had with the adapter and offered to exchange it or refund you.
All our adapters are fully warrantied and we stand behind all the products we sell. Again, sorry for the problem.
We hope you will provide us an opportunity to make things right.”


Rating 10/10
5/5
modified review posted

"I highly recommend this site. I ordered my adapter and they shipped it on time. I strongly urge potential buyers to consider the warranty plan. That option helped me with any issues concerning the adapter I ordered. Thanks for the great customer service! Keep it up ladies and gentlemen! Cheers!"


Rating 10/10
5/5
modified review posted

"I have nothing but good things to say about this company. They have very good prices and the customer service is awesome. I would definitely recommend them to anyone looking for a charger replacement!"


Rating 10/10
5/5
modified review posted

"Excellent service and fast shipping. The adapters that I ordered have worked flawlessly.

I would not hesitate to recommend to a friend!
"


Rating 10/10
5/5
modified review posted

"Great company. Offers genuine Apple products at much better price than the Apple Store. Great communications too.
Highly recommended.
"


Rating 2/10
1/5
modified review posted

"I purchased a macbook power adapter with a two year warrantee in Apr 2013. The adapter worked fine until Oct 2014 when it just up and quit. I have been actively trying for two months to get someone to respond to an e-mail or pick up the phone and they simply will not. I have written four e-mails on both their internal mail account system and through regular e-mail, as well as called a dozen times and left several voicemails. It should not be this hard to get someone to respond. As best I can tell the two year warrantee that they still/currently advertise with their products is bogus. "

modified review Rep reply posted Jan-06-2015

macbookadapter, MacBookAdapter.com / ACC, rep has responded

“We are truly sorry you could not get through to us. It was the holidays and our offices were closed.
We would have gladly replaced your adapter.”


Rating 10/10
5/5
modified review posted

"prices are close to half of apple's original prices -- very fair and much easier on the wallet! the product i ordered was out of stock, and i was upgraded to a better product at no charge. item arrived in great time and in great shape!"


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