MacBookAdapter.com / ACC, LLC Reviews - macbookadapter.com Ratings at ResellerRatings

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macbookadapter.com

Computer Hardware & Software

Rating 8.80/10 167 reviews

8.80/100
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MacBookAdapter.com / ACC, LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (168)


Rating 10/10 5/5
modified review posted Jun-09-2013

"Great service!!!! even when my charger died after 6 months, a new one was sent out immediately. Highly recommended buying from this site"

Rating 10/10 5/5
modified review posted Jun-07-2013

"Great service!!!
Cords are mailed out fast, and I am always satisfied!!!"

Rating 10/10 5/5
modified review posted Jun-05-2013

"Ordered a charger for Macbook pro. It was shipped promptly and worked fine. After 2 weeks the plug part of it just fell part. When I sent an e mail inquiring about a warranty the defective part was shipped within an hour.

We do appreciate such nice customer service and gladly recommend this seller."

Rating 10/10 5/5
modified review posted Jun-01-2013

"A year ago, I had to part ways with an old Mac power adapter. I found this site, with genuine refurbished Apple chargers (no Chinese knockoffs) at about half the price of a new one. I was very pleased.
Recently, my refurbished one started having serious problems, though (poor connection, overheating, even melting). I wasn't happy because I thought there might have been permanent damage to the computer. I sent them a quick email, explained the situation, and THEY REPLACED IT AT NO CHARGE! Not only were they apologetic and polite, but also quick (shipped replacement that same day) and a pleasure to deal with.
Now, I have my second refurb adapter, working like a charm, with no damage to my computer. And if this one goes out after a good long life, you can bet I'll come running back for another."

Rating 10/10 5/5
modified review posted May-19-2013

"Nice product. Received very quickly and was very impressed.
Would for sure use them again. "

Rating 10/10 5/5
modified review posted May-17-2013

"This is a VERY trust-worthy company. I have had to have 2 of my Mac Pro adapter cords go out and this company honors the warranty without so much as a comment. They just tell you another one is in the mail,and if you mail your old one back it helps extend your warranty. Highly reccommened."

Rating 10/10 5/5
modified review posted May-16-2013

"Great product, great price. Fast Shipping.
"

Rating 10/10 5/5
modified review posted May-13-2013

"Great experience with these folks. They've done everything promised in the warranty. Very fast and friendly."

Rating 10/10 5/5
modified review posted Apr-29-2013

"A month or so ago I had difficulty locating the proper replacement power adapter for my "older" MacBook Pro. I found MacBookAdapter.com and Leo was just terrific in sorting out what I needed as well as sending a new one to me immediately. One month to the day, I think, I had a problem with that adapter, I called Leo and a new one was in my hands within four days! I just wouldn't even think about another company to contact should I have a power adapter problem or need again. First rate care AND service! Bravo."

Rating 2/10 1/5
modified review posted Apr-24-2013

"Do NOT order from this company. I was so thrilled to have found this company, and ordered a replacement for my 17 inch Macbook Pro. However, 6 months later, the charger quit on me. Nothing I could do. Requested a new one, sent in my old one, told them I was under a major time constraint for work (graphic designer) and needed my order rushed.

They do NOT rush my order, and in fact Leonard Stein was incredibly difficult to communicate with, and never once apologized for the mix up. Clearly it was their fault because I printed out the communication I had with Leonard Stein prior to me sending it out, and HIGHLIGHTING that it needed to be rushed. Nothing.

Here I am, FOUR months later (April), and my adapter is broken again.

My original adapter that I got WITH my computer lasted well over a year, 4-6 month lifespan for an adapter is not exactly reputable.

All they want is happy customers? I call bluff."

Rating 2/10 1/5
modified review posted Apr-23-2013

"I ordered the wrong item and sent it back for a refund. Its been two weeks and three email sent and I still do not have a refund or a response from the company. Leonard was quick to get back to me about the refund before I actually sent the item in but I haven't received any response since they received the item. Don't bother calling the 1800 number no one is ever in office. Spend the extra 20 dollars on a new charger and save yourself the headache."

Rating 10/10 5/5
modified review posted Apr-17-2013

"Great product, Great customer service!"

Rating 10/10 5/5
modified review posted Apr-15-2013

"I bought a power adapter for MacBook and LOVE it. However, after about 60 days, it failed. I sent MacBookAdapter an email inquiring about a warranty and within 5 minutes I had an apologetic response. After another 5 minutes, I had a tracking number for a replacement, no questions asked. These guys are pros and I WILL be using/recommending them again."

Rating 10/10 5/5
modified review posted Apr-12-2013

"I've ordered several replacement power cords from MacBookAdapter.com and been continuously pleased with their service and products! They are professional, respond to communication quickly and effectively, and really care about their customers. Given my cat's love of eating mac cords, I'm sure I will order from MacBookAdapter.com again!"

Rating 10/10 5/5
modified review posted Apr-03-2013

"GREAT company .. replaced adapter over a year old when it suddenly stopped working .. could not be easier .. will always use them in the future!"

 
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