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m-and-d.com

Tools & Machinery

 

All Customer Reviews (25)

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Rating 2/10 1/5
modified review posted May-25-2012

"Ordered an item based on the recommendation of a diagram on their website. The part didn't fit our machine ~ they realized this but refused to take back the part & refund our money. We will NEVER do business with them again and are contacting the Better Business Bureau! Thumbs down to M&D!!!"

Rating 2/10 1/5
modified review posted Apr-18-2012

"Company that hard to communicate with. Ordered parts for generator in Nov 2011 when we had ice storm. Receive parts only in April 2012. They charge money I can buy a brand new generator. Call them back – they refused to take these parts back.

"

Rating 10/10 5/5
modified review posted Mar-12-2012

"IT WORKS AS STATED AND THAT IS A WONDERFUL SURRPRIE. KEEP UP THE GOOD WORK"

Rating 10/10 5/5
modified review posted Mar-10-2012

"M&D has always shipped my orders quickly. Never had an issue with the correct parts arriving. Been using them for about 4 years now."

Rating 10/10 5/5
modified review posted Mar-09-2012

"I bought a M&D push mower in Fairbanks Alaska at an ACE hardware store. After using it for a year the handled got loose where it attached to the mower. Using the 800 number I requested replacement fasteners. Instead of sending me just the nuts and bolts for free, M&D sent me a completely new entire handle assembly and attaching hardware. Definitely made me a confirmed future buyer of M&D products. "Above and beyond" service!
Thanks ever so much!

Wade Kane
530 Union Ave
Crescent City
Fl 32112-5034"

Rating 10/10 5/5
modified review posted Mar-09-2012

"I have ordered from M&D twice and have been completely satisfied both times."

Rating 10/10 5/5
modified review posted Mar-08-2012

"I have relied on M&D Mower since 2006 for all parts for my lawnmower, knowing I will get a high quality part at the best price. They have professional customer service reps to help each time I call in to place an order, and they always send my order out promptly. I highly recommend them for all of your appliance and parts needs!"

Rating 10/10 5/5
modified review posted Feb-24-2012

"I've always had great service here and am puzzled by those complaining. My stuff shows up within the times that they advertise, or they email me if something will be delayed. They are very easy to contact and always helpful."

Rating 2/10 1/5
modified review posted Oct-14-2011

"Canceled order after 4 days of waiting for them to ship out parts and was charged a 20% restocking fee for canceling. Initially I was told over phone all parts were in stock obviously they weren't. I would definitely avoid this site."

+ Read user comments
Rating 8/10 4/5
modified review posted Oct-12-2011

"good company, good shipping, wide variety of products. could not find product anywhere else."

 
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