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I would give them 0 stars, if possible, horrible customer service!
"They will not stand behind a Starrett tool that they sold that is un-calibratable. They only told me that I could pursue a warranty claim with Starrett. There are better precision tool dealers out there that will stand behind what they sell. I found a dealer that can certify the tool before it leaves their shop (IPC Columbus, OH).The customer service rep refused to help, would not elevate this to a supervisor after I requested it and hung up on me!!"
"This is my go-to place for taps & dies. Amazing selection and great prices.I typically buy OSG taps. MSC keeps practically the entire line in stock with the stock quantity listed on their site. Items listed in stock have always been in stock.Shipping is always very fast -- typically within 2-3 days. My one critique is the shipping cost. I don't think it should cost $12 to ship two small 1/4" taps from NW IN to Chicago.MSC is great and has never let me down."
"MSC's is always quick to turn my orders. I generally have my order within about roughly two days of placing the order."
"Oh my goodness. The girls who helped me were able to find exacty what I was looking for. I will definately order again from you guys."
"I am very satisfied with the purchase of a dehumidifer for my basement. It arrived quickly and seems to be working well."
"Thus far, I have been very satisfied with the changes that have taken place for processing orders with you and the help you provide to handle issues that sometimes arise!"
"MSC has always come through for me know matter what I need."
"VERY EASY TO USE ONLINE.VERY FAST DELIVERY."
"Thank you very very very much"
"When Lundy Industrial Arts Ltd., needed to get supplies e.g. end mills, inspection tooling MSC Direct delivered in a timely manner to complete a time sensitive job. Great job, keep up the good work."
"Easy web ordering and incredibly quick shipping."
"As allways MSC ships great product in a timely manner."
"Chris was very friendly, knowledgeable and helpful in obtaining the right parts for me. Overall, it was an A+ experience and I would recommend them to anyone."
"MSC is a very reliable, easy to work with supplier."
"Everything went well as always!"