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Ratings Rating
Full Rating Profile
  • Rating 9.33/10 6,909 reviews

    9.33 / 100
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    MSC Industrial Direct is not a merchant member
    MSC Industrial Direct does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • MSC Industrial Direct contact information

    • Address: 75 Maxess Road
    • Contact: cust_service@mscdirect.com
    • Phone: 800.645.7270
    • Customer Support: 800.645.7270
    • Business Hours: n/a
    • Fax: 800.255.5067

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • checkmark icon COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 6,909 Customer Reviews

Rating 2/101/5
modified review posted

"I would not order from you because I only had a certain amount of money on my debit card & I wanted to order 2 taps but didn't have enough so I reduced my order to one and still the shipping was the same as if I were ordering 2!!! I cannot understand that when its an item that weighs probably only 2 ounces so instead I bought from Amazon and got it cheaper plus less shipping."



Rating 10/105/5
modified review posted

"Good product, and fast delivery."

Rating 10/105/5
modified review posted

"had the right size tube i needed and really fast shipping.next time i need something ill go here first."

Rating 10/105/5
modified review posted

"MSC's website is easy to navigate and shipping has always been prompt.
"

Rating 10/105/5
modified review posted

"Shopped some carts that we were quoted at a good price and was pleased when they discounted the shipping since it was by truck. Your search on the web site and the navigation between pages is a little slow, but it crosses part number pretty good. "

Rating 10/105/5
modified review posted

"I had lots of trouble with your website, but Louana was extremely helpful, got the problem solved quickly and I couldn't believe when my order arrived the next day. great service."

Rating 10/105/5
modified review posted

"My order was filled in a timely manner and I like the freight being so fast."

Rating 10/105/5
modified review posted

"The fastest service ever. "

Rating 10/105/5
modified review posted

"As always easy transaction good experience."

Rating 10/105/5
modified review posted

"I have no complaints about MSC. They work with us on price and delivery. "

Rating 10/105/5
modified review posted

"Great product selection and easy to order online."

Rating 10/105/5
modified review posted

"I am president of an amateur radio club and we needed a few parts for an antenna installation. I found everything we needed and the on line purchase procedure was painless."

Rating 10/105/5
modified review posted

"Had it the next day... Amazing."

Rating 10/105/5
modified review posted

"WEBSITE IS EASY TO ORDER OFF OF."

Rating 10/105/5
modified review posted

"I have been an MSC Direct customer for many years and I am satisfied with every aspect of their service."


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