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"I did not have a reason to use their customer service people other than my initial call, but everything else was excellent so I assume that it should be also. It was a an excellent shopping experience all the way. Would definitely buy here again."
"I had a great experience with this store. I placed an order on Thursday, 11/6/03 for a Canon EOS Digital Rebel with Lens. I received a phone call from one of their sales guys on Sunday, 11/9/03 who claimed that he wanted to confirm my order. In reality, I think that he just wanted to sell me some accessories and an extended warranty. I declined each one of his offers and he politely confirmed that I should be receiving my order in 7-10 days. I received my package on Tuesday 11/11/03. Everything arrived just as described on their website. I would say that getting the sales call after the order is kind of annoying but if you purchase a camera at Circuit City, their sales people also try to sell you accessories and an extended warranty. This store has great prices and service. I would definitely recommend them based on my experience. "
"I am sorry about the bad experience of some reviewers here, mine was good. I ordered a Sony camcorder (DCR-H40) from MP Superstore. The rep (Fred) was courteous, he did offer accessories to buys along with the camera but was not at all pushy when I declined. The price was among the lowest on the Internet ($530; it's $699 at a brick&mortar store). It was also important to me to receive it within a few days, and most other stores could not guarantee fast processing and delivery. MP Superstore processed my order the same afternoon and shipped it the following day, as promised. This was after I was almost ripped off and yelled at at RadioActiveDeals (NEVER buy from those), so in comparison this experience was great. "
"Very easy ordering process. Good prices and well packaged. Buyers be aware that some of the other prices out there are not what they claim to be. You'll find out when it's too late! These guys are not pushy in any way & you'll get your stuff quickly with no hassles."
"I have my top 5 e-merchants that Ive used for the past 5-7 years. Even so, I thought Id give Mpsuperstore a try only because of their incredible price not their rating. VERY pleased, merchandise WELL packaged for shipping., VERY Prompt. They are now in my top 6., sure to move up the list as I use them more."
"It was the second lowest price on the internet. When buying online I want to make sure that I'm buying from a good company that does not sell gray-market products and is upfront about everything. The website with the lowest price did not say "Brand New with USA warranty" as Mpsuperstore did, which is why I went with them. My order was shipped the same day I placed it and I received a full two days earlier than was estimated. Great Great online buying experience!"
"I thought the website was ideal for shopping. I do wish the description went a bit mroe in detail about the item and how well its use. But besides that, everything else was PERFECT!!"
"Overall good, but should be more explicit about the fact that orders cannot be shipped to alternate addresses that aren't on credit card, although I do agree with the security measures they take. It did delay the order by 1 day."
"Good experience. After dealing with many lowball prices complete with bait,attempt to switch and then suddenly "we're out of stock", this was refreshing. I bought an open box Pan. GS-150 for $427. I mailed in a $50. rebate and expect I'll receive it. All was in order. 1 tiny scratch on the outside of the LCD. It came carefully packed and complete. Except the camera nothing but the AC converter was open. I'm off to find out what DVD recorders they have."
"Thus far, I've had a pleasant ordering experience with this merchant. Ordering was quick and easy with no website troubles. My product arrived well under the suggested delivery window.. I'm thoroughly satisfied with this vendor."
"I did not have a reason to use their customer service people other than my initial call, but everything else was excellent so I assume that it should be also. It was a an excellent shopping experience all the way. Would definitely buy here again."