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Store Rating and Reviews MP4 Nation

Homepage: http://www.mp4nation.net Shop Now at MP4 Nation
Overall Customer Satisfaction Rating  
Six-Month Rating: 2.78 / 10
Six-Month Reviews: 9
Lifetime Reviews: 24

   


Lifetime Rating: 4.17 / 10
All Stores Avg.: 8.15
5.56 Pricing of Products and Services
3.06 Likelihood of Future Purchases
2.22 Shipping and Packaging
2.50 Customer Service
2.50 Return or Replacement
Store Does Not Participate This company does NOT yet subscribe to our Merchant Member Program to monitor feedback & respond to customer issues.
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Show Reviews Read all 24 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
  

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 MP4 Nation Customer Reviews
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Reviews 1 - 15 of 23
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Very Dissatisfied
Reviewer: bmurf
Click Here to See the Profile for bmurf

11/5/09 7:58 PM
Wow, where to start - I would gladly put these guys out of business myself if I had the power. It's been over a month since my order was first placed. I've dealt with everything from shipment delay, lack of communication and setting up a refund claim on Paypal because of these turkeys. They just want the money, they don't care if you come back - this is obvious. I am still waiting for my purchase and feel eventaully it will get here as I've been checking the USPS tracking but man, is it slow. If you've already fell into their trap...make noise, file claims, call your credit card companies and try to get your money back - it's the ONLY way I was able to get their attention. Their worthless ticketing system was a joke and they don't respond. It takes a seller like this for me to gladly go out of my way to spread their negative reputation. Search the net - you'll find ripoff complaints on them as well. Can I apply a negative rating here???

Somewhat Satisfied
Reviewer: X4VQTF
Click Here to See the Profile for X4VQTF

11/3/09 7:58 PM
The product was as described, it arrived in less than half the predicted delivery time and came charged and ready to go out of the box. I have already made up my mind to order again this time I'm looking at on of your nationite products.

Somewhat Satisfied
Reviewer: ducscdtrung
Click Here to See the Profile for ducscdtrung

11/3/09 12:53 PM
Arrive in about 12 days, happy with my new romos!

Very Dissatisfied
Reviewer: sonicboomin
Click Here to See the Profile for sonicboomin

11/3/09 9:17 AM
Pls stay away from this crook. unless u dont mind waiting 1-2 months for your order. i ordered oct 15. it took him until oct 21 to "mailed out" which is a lie. he gives a tracking # which means nothing unless he immediately sends to post office. anyway after many complaints and attempts to cancel thru his ticket system it finally shows up on hongkongpost NOV 2, what a coincidence.  
when u send a help ticket, it takes him days to answer and he works around answering it by copying and pasting his policies but does nothing to answer ur question. i asked repeatly to cancel my order and he never does. bottom line he is a theif and should not be in business.  
Dont let him fool u into saying its the Hong kong post office. i ordered plenty stuff from ebay and other mp4 sites from asia and got them in a little over a week. I posted complaints on his forum and he deletes them. if u read the forums u will see many many complaints just like mine so do yourself and favor and go with another website. STAY AWAY PEOPLE DONT LET HIM FOOL U

Very Dissatisfied
Reviewer: blahblahblah009
Click Here to See the Profile for blahblahblah009

10/22/09 8:33 AM
Order didn't arrive due to address mistake on their part. Instead of informing the customers about this errors via e-mail, they just posted a thread on their forum about it. When I found out my order was going to take around 2 months to arrive, I try to cancel the order. Instead of refunding me, they sent the item back to me using the same HK post. They have no respect for their customer. This problem existed for many other customers also. When complaints were raised at their forum, they just locked the thread. Horrible business practice.

Very Satisfied
Reviewer: binky647
Click Here to See the Profile for binky647

7/30/09 1:30 PM
Arrived in timely manner, player works well.

Very Dissatisfied
Reviewer: jacksonl
Click Here to See the Profile for jacksonl

7/13/09 10:17 AM
I've waited for 3 months now and I've yet to receive my order. Customer service has been terrible, slow email template replies. Was told tracking of lost parcel will take 3 - 6 weeks, and a refund will be provided after the wait; but that has not happened.

Very Dissatisfied
Reviewer: mimturbo
Click Here to See the Profile for mimturbo

6/17/09 6:44 AM
this site is really sucks- i guess he is playing with his customer. I ordered a PDA phone in May 12th and till now( 18th june)no confermation. i wrote them many mail , they reply once after your 10 to 15 mails.So far I dont know I will get my order or not. I request them to cancel my order but no reply from there side. I will stongly suggest to customer to not buy anything from this site. Please do look his product price, pay bit more in other site and get your product instead of loosing whole money- i will never never go through this site.

Very Dissatisfied
Reviewer: sparkywow
Click Here to See the Profile for sparkywow

3/28/09 6:53 PM
This company will change your order without telling you and it is not clearly stated on the site. Bait and switch tactics.  
 
They take your money and then offer no customer service at all. Many many people are  
starting to complain about this doubtful operation.  
 
Worst customer service on the internet.  
 
Watch out !

Somewhat Satisfied
Reviewer: gkiler
Click Here to See the Profile for gkiler

3/20/09 4:18 PM
great store great deal i bayed 2 players working good no prob the players arrived to me after 2 weeks also i checked the store for warranty told them that the player is broken they gave me some solutions and after i told them that the player still wont work they told me that i need to send him and they will replace it.

Very Satisfied
Reviewer: Refiaels1
Click Here to See the Profile for Refiaels1

3/12/09 4:28 AM
Ordered on the 7th of Jan arrived on 23rd of Jan, normal shipping. I got the Onda VX787, at first i was not happy with it, but through mp4nations forums i found some enhancements that really improved the gadget.

Very Dissatisfied
Reviewer: balz
Click Here to See the Profile for balz

2/25/09 2:16 PM
Slowest shipping ever. I placed my order Feb 7 and after two weeks the order was still processing. I contacted mp4nation and they told me the order had been shipped. The order didn't actually ship until the 25th after I had contacted them. Shipping from hong kong so I should receive my order approx a month after ordering. I will gladly pay more and shop elsewhere.

Very Satisfied
Reviewer: DrinkingStar
Click Here to See the Profile for DrinkingStar

2/21/09 10:53 AM
I purchased 2 Nationite OS-43 MP4 players on Nov. 30,2008. I received my MP4 player the last week of Jan. 09. Delays were not caused by the seller but by the manufacturer and the holidays. The players were an exceptional buy as a pre-sale offer with expected delivery date to the Hong Kong Post Office for shipping out by Dec.15. According to the vendor, once there, it would take 2-5 days to leave the post office with a 14 day delivery wait once leaving the HK post office. Here in the US we had the Xmas & New Years Holidays, so I expected the player to be delivered to me later than the predicted date. The players is beautifully crafted and performed as described. What made me purchase from this vendor was his Forum Site. It is the most informative and helpful site among the several I visited and joined. The quality of the product is excellent for the price. The help offered and the information on his forum page is the best on the internet. This was the 1st of 2 different purchases from this vendor. He does deliver what he sells but it may take a bit longer than some have the patience to expect. His shipping rates are are better(cheaper) than one would expect for insured registered delivery. I would not hesitate to buy from MP4Nation again should I decide to buy other electronics and/or accessories that I might want & which this vendor is selling.

Very Dissatisfied
Reviewer: dalaocu
Click Here to See the Profile for dalaocu

1/2/09 11:25 AM
This seller sucks in the way that he ignores your email and deleted your post on his user forum. He lied about shipment date until dispute was filed through paypal. Trust me stay away from this seller.

Somewhat Satisfied
Reviewer: mentn2008
Click Here to See the Profile for mentn2008

12/28/08 8:16 AM
I purchased the Nationite OS-81 8GB Touch Screen - Accessories Special. The screen is good quality, however some videos seem dark. The FM out transmitter that is built in is useless, and the TV out does not work in the USA (PAL only at this point) The bettery life seems to be as advertised. The buttons for power and volume work when they want to. I am a little disturbed because the 2 features that I bought this for, FM out and TV out don't work, not sure if I will purchase anymore Chinese products. Shipping takes forever.

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