We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
modia.com

Consumer Electronics

Rating 6.15/10 13 reviews
(47 lifetime reviews)

6.15/100 (6-month rating)
Facebook share
MODIA-Home Theater Store is a merchant member
MODIA-Home Theater Store participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,943 merchant members.
 
 

All Customer Reviews (47)

sort by date, rating, likes

Rating 2/10 1/5
modified review posted Dec-29-2010

"This company is a fraud and I would never do business with them after my experience. Christmas Eve I was quoted a price of $899.00 for a 2 unit floating shelf and $1499.00 for a 3 unit shelf. The shelf is for my plasma tv and to store the componets inside it. The salesperson, Chris Costner, told me at first that it only came in white. He then came back and told me it did come in black (the color I wanted). We discussed the fact that I needed to go home to measure to determine if a 2 unit or a 3 unit shelf would work and that I would see him on Monday. He wrote down the website and said to look at Block 2 and Block 3. During our discussions he said that he "strongly encouraged" me to have them install it at a fee of $600.00. I called on Monday, Dec. 27th but he was off. My son then went to the store yesterday to be told the price was $1499.00 and that we could only buy it IF we paid the additional $600.00 for them to install it.
Today we went in and met with Chris who told me the price was $1099.00. When I questioned him about it he said he looked at the wrong item. He showed me on the internet that it was $1099.00 He then called someone since I thought it s/b $899.00 - the price originally quoted. He came back and told me the best price he could do was now $1399.00. I admit I went off and called him a liar and said I was filing a complaint with the BBB. The manager asked me to leave the store and said he hoped I did file a complaint with the BBB. That is my next step. Unbelieveable!"

Rating 2/10 1/5
modified review posted May-30-2009

"I would definitely AVOID this merchant! Ordered a PN50B650 that said "newly arrived"; Called Fred on 4/24 "we expect to ship on Monday or Tuesday next week" 4/28 "We have an inventory error on this model". Website price goes up but no indication that an "inventory error" is going on; infact the website says "usually ships within 24 hours" 4/29 "I'll keep in contact with you" after offering minimal price reduction. 5/5 "We plan to ship these by midweek" Website still indicates nothing with regards to availability still "ships within 24 hours" 5/13 "Remember me Fred?" No response 5/18 "I want my money back; now" 5/22 Refund finally shows up. Just about one full month; some places do identify backorders; and they don't charge you credit card until it is shipped. The whole time there was no indication of back order or "inventory problem" I seriously question the positive feedbacks done here. The home theater store was not up front with me or any other customers for the same item. Worse yet they ignored me for weeks at a time. BE AWARE OF THIS MERCHANT!"

Rating 10/10 5/5
modified review posted Mar-22-2012

"I cannot say much about MODIA as I did not visit the store but only purchased through Amazon.com. So far, the TV I purchased is performed flawlessly and the in home delivery was very professional and courteous. No complaints."

Rating 10/10 5/5
modified review posted Dec-29-2007

"My experience with HomeTheaterStore has been positive. The price was the lowest I found, with free shipping to boot. The television arrived within the specified time frame and was in excellent condition. They are hard to contact if you want to speak to someone, but they did reply to my e-mails. All in all I was satisfied."

Rating 10/10 5/5
modified review posted Oct-23-2009

"At first I was doubtful with the 2.5/10 rating of HomeTheaterstores.com. I purchased a sony 46' 1080p 120hz TV for $955 (most other store has it for $1300), courtesy of Slickdeals.net. They shipped as promised from R&L shipping, and it arrived new. I am very happy."

Rating 8/10 4/5
modified review posted Oct-24-2011

"It was resolved to my satisfaction "

Rating 2/10 1/5
modified review posted Feb-26-2009

"I went on-line to their store at hometheaterstore.com and purchased a Samsung LN46A860 on February 9, 2009 for an advertised price of $1599 to later find out the vendor indicated no stock available. However, the website has the exact same item posted for $1799 the next day after alleging no stock. If the item is no longer available the dealer should not misrepresent the facts. The company engages in false advertising, buyer beware."

Rating 2/10 1/5
modified review posted Jul-27-2010

"After my frustrating experience, I would not recommend this company to anyone. I placed an order on June 11 for an LG TV. The offer was a free Blu-ray player with the purchase. They called and asked if they could ship the TV separatelty, as they were out of stock on the blu-ray player. Here I am almost 2 months later, and they still haven't shipped it. When calling for an update, they claim they will get back to you and never do. Avoid the headache and buy elsewhere."

Rating 4/10 2/5
modified review posted Feb-28-2012

"No comment at this time. I will comment after the installation is finished."

Rating 10/10 5/5
modified review posted Apr-08-2006

"Ordered 42" Sony LCD projection TV from their web page. Very easy. Arrived 3 days later in perfect condition. They offered a great price with "FREE SHIPPING", and it was really totally free. Nobody tried to pressure me into getting "insurance" on it, like I've read about on other online stores. They shipped with Watkins shipping, which has a web page that allows tracking, so I tracked it all the way. TV works great, the shipping guy even helped me move my old set. Would definitely use the HOMETHEATERSTORE.com again."

 
wall street journal logo