We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > MDG Computers

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

Full Rating Profile
  • MDG Computers

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

33 Customer Reviews

Rating 10/10

Saving the art of customer service.

"I don't usually get very excited about dealing with a company, however, MDG is quite different. At first I was skeptical about MDG (all due to the fact I had ran across some horrible stories about the company online), nonetheless, I found the pricing and monthly payments (that is so much lower than rent to own places), fit in my budget; and so after being assured that the stories online were from people who had newly opened bank accounts - or non-verifiable income - I decided to give them a chance. I must admit I had a slight attitude when dealing with the reps (because I was waiting for things to go south real quick - like in the stories online), yet the reps remained professional, and moved the process along quite quickly. Customer service so far has been easy to access, and willing to help. After reading some of the stuff online I thought it would take forever to get my items, however, I started the process last week, and was told my items will ship tomorrow. Then I had an issue and needed to change my order today when it was scheduled to ship tomorrow, and my sales rep and verification department moved quickly and got the process done for me without delaying my shipping date (that is right, one day before scheduled shipping my order was changed and still will be shipped out tomorrow). My sales rep even went above and beyond to make the items I needed to fit into my credit limit. I have worked in the customer service field for over 30 years, and I in a world where quality customer service is becoming a lost art, I found dealing with MDG quite satisfying so far. I started my post by saying "I don't get excited about dealing with a company", and it is my personal belief that beyond separating customers from their money, Corporate America has no concern over the little people they step on to make a fortune, however, I have not gotten that vibe from MDG (at least not yet). I understand that my interest rate is somewhat high (but that is the way credit goes when you have poor credit), still I MDG has not made me feel unwanted as a customer, or like I am being cheated so far. I have every intention on returning the same respect MDG has given me by being on time and paying off my items quickly as possible. I will repost after I receive my items to let everyone know if I am still happy with the service of MDG, but so far so good. Keep up the good work MDG, it is great to deal with a company that dose not treat people with poor credit as unwanted. "

This review was modified by bgbenshaw on April 28 2016 10:21:09 PM

Rating 2/10


"This company has the worst customer service ever. I've delt with a lot of companies and by far this place is the worst."

This review was modified by JKanash on January 25 2016 12:20:26 PM

Rating 2/10

"First off let me say this... I'm paying approximately $3, 500 for a computer that would cost roughly $950 to build if that!

To build a computer with the same (or strikingly similar components) it would cost approximately $940 / $950
RAM: $55
Motherboard $95
CPU $260
GPU $60
PSU $75
HDD $100
Case $80
Optical Drive $25
Network Card $70
Windows 8.1 64 bit $120

Now with that said, lets talk about service. I've called tech support regarding a power supply that threw a couple sparks, literally. They told me to go to a local repair shop to get it fixed apposed to sending it in to MDG as it would cost too much FOR ME to pay for the shipping. How unfortunate! So I bought a new power supply and put it in myself. That's an extra $140 on top of the estimated $3, 400 I'm bound to pay at the end of this contract. ($89.53/mo X 38 Months; $3402.14) Meaning they're cashing in about $2, 400 in profit. I should build some computers in my basement then finance them, geesh!

IF I didn't NEED this computer it'd be sent back to them immediately with a strongly worded letter on how dissatisfied I am with their service.

Rating 2/10

"your support system is non existent, cannot connect with support, many programmes I am not able to access, overall your after purchase service is absolutely terrible. "

Rating 2/10

"be very carefull when dealing with MDG, there promotional item is not free. you can see your pricing rises and lowers depending on what you buy it rises that exact amount of what the promotional item price is, it a loop hole. I dealt with a guy named andre all he did was play games with me, I had an account and paid it off was going to reorder an item but they want your financial information deposits and withdrawals listed on your bank statement. information which is none of there business. At first he said he needed to make sure that I just didn't set up an account put 12 dollars in it and then never see me again, things changed as we went along, they needed to see everything. they charge you $45 per item to ship, far above what any courier would charge. STAY AWAY FROM THEM it isn't worth it."

Rating 2/10

"I was considering financing a laptop through MDG but it was looking like it would cost a fortune for what is not a great product to start with.
After reading these reviews, I opted to buy at The Source. Better unit, cheaper and no worries about service or being ripped off.

This review was modified by RikVen on March 09 2015 06:01:21 AM

Rating 2/10

"very poor quality furniture. We purchased a sofa set that was over 1500.00 and when it arrived it was the worst quality I have ever seen . I called MDG and was told no problem we could switch it . Considering that the legs on the chair were all different sizes I had already lost a little faith that we were going to get anything decent. I dealt with a manager by the name of Josh and he explained that we would now be charged a delivery charge and a " restocking fee", what? restocking fee ? had you not sent garbage furniture we would not of had to send it back. Anyway, once again we figured we may as well give it a try so the next day we get a call saying that because of our credit limit with all of the charges they were applying we would have to chose a cheaper set. Okay then I guess we will have to. We went back online and because all of the other sets were actually more expensive we picked a seperate love seat/ couch which in total was about 400.00 less then the original set . next day another call from Josh saying that because they are considered two pieces there would be two processing fees, two shipping feees and whatever else is added on would be double as well so in fact the 400.00 lower price actual works out to be 800.00 MORE then the orignal one we had and the only way for an exchange would be to go from a 3 piece set down to a 1 piece set ( and of course it would be at the same price as the 3 piece) . After getting nowhere with Josh and explaining this was not really a fair option he said that would be all they would do , take it or leave it. I then asked to speak to someone higher and was told that he was the top of the line. by this time I was getting rather annoyed and stated that everyone has a boss and that I wanted to speak to his, he then hung up on me. In the end we sent the set back and cancelled the whole deal however even now that they have the furniture back they have been going in and taking payments out of our account which is costing a fortune in fees to continue to place stop payments. The service was terrible, the furniture was terrible and the price is terrible...go anywhere but MDG "

This review was modified by kathyg76 on December 30 2014 10:19:39 AM

Rating 10/10

"Great site! So happy they are having a sale and the website is easy to use."

Rating 2/10

"They are crooks, I have paid over $2400 in 2 years and my recent statement says I owe over $2500 (that is over a $100 of my original order 2 years ago and I have not added anything else to that order). So my uncle who is a corporate lawyer will be filing papers with the court to sue them and have their business license suspended."

+ Read user comments

Rating 8/10

"very pleased with the costumer service. very quick application process"

Rating 8/10

"service rapide et courtois merci"

Rating 10/10

"It was easy doing business with them
The sales representative walk's you thru the whole process
And you are accepted within 10 seconds

Rating 8/10

"I never imagined doing business over the internet would be so easy. Items were received promptly and as advertised - what more could you ask for?"

This review was modified by robjvan on October 22 2014 01:26:19 PM

Rating 8/10

"I am very happy with what I have been approved for and can not wait for our 50 inch tv to come in :) i found with this company you guys have way less payment plans then Aarons and easyhome :) so i am stoked to get another order in the future."

Rating 10/10

"My experience with MDG has been a good experience. The Representative that i had dealt with was good at explaining to me what i needed to do to complete my order"

Ratings Calculation Change
Learn about Our Reviews

Share MDG Computers's store rating

MDG Computers is not a merchant member. If you're this merchant, learn more!

MDG Computers is not a merchant member
MDG Computers does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »