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Stores > MDG Computers

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  • MDG Computers

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    Payment options

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    Shipping options

    • option not available UPS Ground
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    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    • option not available Secure Order Processing
    • option not available Require User Registration
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    • option not available International Order
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    • option not available Customer Support
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: Rating 1.25/10 1.25/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

31 Customer Reviews

Rating 2/10

"First off let me say this... I'm paying approximately $3, 500 for a computer that would cost roughly $950 to build if that!

To build a computer with the same (or strikingly similar components) it would cost approximately $940 / $950
RAM: $55
Motherboard $95
CPU $260
GPU $60
PSU $75
HDD $100
Case $80
Optical Drive $25
Network Card $70
Windows 8.1 64 bit $120

Now with that said, lets talk about service. I've called tech support regarding a power supply that threw a couple sparks, literally. They told me to go to a local repair shop to get it fixed apposed to sending it in to MDG as it would cost too much FOR ME to pay for the shipping. How unfortunate! So I bought a new power supply and put it in myself. That's an extra $140 on top of the estimated $3, 400 I'm bound to pay at the end of this contract. ($89.53/mo X 38 Months; $3402.14) Meaning they're cashing in about $2, 400 in profit. I should build some computers in my basement then finance them, geesh!

IF I didn't NEED this computer it'd be sent back to them immediately with a strongly worded letter on how dissatisfied I am with their service.

Rating 2/10

"your support system is non existent, cannot connect with support, many programmes I am not able to access, overall your after purchase service is absolutely terrible. "

Rating 2/10

"be very carefull when dealing with MDG, there promotional item is not free. you can see your pricing rises and lowers depending on what you buy it rises that exact amount of what the promotional item price is, it a loop hole. I dealt with a guy named andre all he did was play games with me, I had an account and paid it off was going to reorder an item but they want your financial information deposits and withdrawals listed on your bank statement. information which is none of there business. At first he said he needed to make sure that I just didn't set up an account put 12 dollars in it and then never see me again, things changed as we went along, they needed to see everything. they charge you $45 per item to ship, far above what any courier would charge. STAY AWAY FROM THEM it isn't worth it."

Rating 2/10

"I was considering financing a laptop through MDG but it was looking like it would cost a fortune for what is not a great product to start with.
After reading these reviews, I opted to buy at The Source. Better unit, cheaper and no worries about service or being ripped off.

This review was modified by RikVen on March 09 2015 06:01:21 AM

Rating 2/10

"very poor quality furniture. We purchased a sofa set that was over 1500.00 and when it arrived it was the worst quality I have ever seen . I called MDG and was told no problem we could switch it . Considering that the legs on the chair were all different sizes I had already lost a little faith that we were going to get anything decent. I dealt with a manager by the name of Josh and he explained that we would now be charged a delivery charge and a " restocking fee", what? restocking fee ? had you not sent garbage furniture we would not of had to send it back. Anyway, once again we figured we may as well give it a try so the next day we get a call saying that because of our credit limit with all of the charges they were applying we would have to chose a cheaper set. Okay then I guess we will have to. We went back online and because all of the other sets were actually more expensive we picked a seperate love seat/ couch which in total was about 400.00 less then the original set . next day another call from Josh saying that because they are considered two pieces there would be two processing fees, two shipping feees and whatever else is added on would be double as well so in fact the 400.00 lower price actual works out to be 800.00 MORE then the orignal one we had and the only way for an exchange would be to go from a 3 piece set down to a 1 piece set ( and of course it would be at the same price as the 3 piece) . After getting nowhere with Josh and explaining this was not really a fair option he said that would be all they would do , take it or leave it. I then asked to speak to someone higher and was told that he was the top of the line. by this time I was getting rather annoyed and stated that everyone has a boss and that I wanted to speak to his, he then hung up on me. In the end we sent the set back and cancelled the whole deal however even now that they have the furniture back they have been going in and taking payments out of our account which is costing a fortune in fees to continue to place stop payments. The service was terrible, the furniture was terrible and the price is terrible...go anywhere but MDG "

This review was modified by kathyg76 on December 30 2014 10:19:39 AM

Rating 10/10

"Great site! So happy they are having a sale and the website is easy to use."

Rating 2/10

"They are crooks, I have paid over $2400 in 2 years and my recent statement says I owe over $2500 (that is over a $100 of my original order 2 years ago and I have not added anything else to that order). So my uncle who is a corporate lawyer will be filing papers with the court to sue them and have their business license suspended."

+ Read user comments

Rating 8/10

"very pleased with the costumer service. very quick application process"

Rating 8/10

"service rapide et courtois merci"

Rating 10/10

"It was easy doing business with them
The sales representative walk's you thru the whole process
And you are accepted within 10 seconds

Rating 8/10

"I never imagined doing business over the internet would be so easy. Items were received promptly and as advertised - what more could you ask for?"

This review was modified by robjvan on October 22 2014 01:26:19 PM

Rating 8/10

"I am very happy with what I have been approved for and can not wait for our 50 inch tv to come in :) i found with this company you guys have way less payment plans then Aarons and easyhome :) so i am stoked to get another order in the future."

Rating 10/10

"My experience with MDG has been a good experience. The Representative that i had dealt with was good at explaining to me what i needed to do to complete my order"

Rating 2/10

"Great Service from Daisy!!!"

Rating 2/10

"The sales manager, Tom, at MDG Canada is a lier and since financing with them, I have found hidden fees and gotten no responses for support.

When I agreed to finance a TV with MDG, I asked Tom; "Do you report on a regular basis to the credit bureas?" He said "Yes".

I told him, that reporting this to the agencies to improve my credit was the ONLY reason I am doing this.

I have sent repeat emails and made calls and gotten no help. Even emailing Tom directly has gotten no response.

Their contract is also misleading. No were on my contract does it state 22% interest and an additional $9 billing period a month.

The TV itself is not even worth the principle finance amount, yet alone the interest and fees!

In six months, I have paid off only $200 of the $2100 cost at $94 a month!

Stay away from MDG, they will lie, mislead and pressure you into financing and then essentially ignore you.

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