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33 reviews 
posted May-11-2012 “Thank you for taking the time to post your review, your feedback and satisfaction are very important to us.
In regard to the case number on your watch, that is indeed very strange. The case number should be inscribed on the back of the watch casing. We checked inventory, and found the case numbers to be properly identified on the watches. These watches are 100% genuine Seiko watches, and not an OEM brand. If you have any further questions or concerns, please do not hesitate to contact our customer service department to assist you. Thank you for choosing MChrono.com!”
posted Apr-27-2012 
“Thank you for your review, your feedback and satisfaction are very important to us. Please send your order number as well as the details regarding your transaction to raquels@mchrono.com. Unfortunately the order number provided is not a valid number. Thank you for your patience and understanding, and we look forward to addressing your concerns.”
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posted May-17-2012 
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![Share](javascript:share_rating({"review_body":"Purchased a UNLISTED UL1154 watch on 5\/13\/2012. Received it very quickly by USPS on 5\/16\/2012. The watch is analog-digital - while I could get the digital set up of the watch working, the analog section of the watch does not work. Terrible documentation included in the watch (not MChrono\u0027s fault) does not refer to the Analog portion of the watch at all. In my previous experiences, there\u0027s usually a tab on the crown that needs to be pulled off for the clock to begin ticking. But there was no tab in the watch. Pulled the crown out and pushed it back in a couple of times but no dice. Called Cust service and was issued a RMA. However, what\u0027s not fair is that the shipping back to MChrono has to be on the customer\u0027s dime even though the product is defective. I did not check return policies prior to ordering but should have. Disappointed as the watch looks good. Quality control has taken a backseat with large scale production of cheap watches.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1549936#comment1549936","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"sharathsr","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Happy to have a good custom service. ","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1545822#comment1545822","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"xxxpass","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Watch was delivered as promised with factory manual,warranty card etc included. I was a little puzzled when I registered the watch with the manufacturer\u0027s website. They asked for the serial number and the case number,as my watch had no case number. The watch appears to be an OEM, but it did seem a little odd","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1532224#comment1532224","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"mcpoppop","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got a nice watch for a very nice price. That was before I knew that MChrono was a Mwave store. Duh! Anyway I figured it out and had even more confidence. I bought an item from Mwave a year ago and had a little trouble with it. I called them and got help right away. They treated me way more than fair and made my day. Thanks Mwave.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1489519#comment1489519","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"tiltedflipcurves","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"very disappointed<br>representative don\u0027t want to help","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1477683#comment1477683","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"hikc","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Watch is really nice shipping was very fast.Wife has large wrist and may not wear watch as it is too tight for her.Oh well,still a nice and nice looking watch for the price.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1451863#comment1451863","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"glee4532","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The item is with original packing by manufacturer.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1451793#comment1451793","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"renqin_zhang","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"i received this citizen watch two days ago,it\u0027s great ,i was so happy when i got it ,and it\u0027s a real one ,and it has 5 years garentee.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1447191#comment1447191","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"chunrong ","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"good price, fast delivery.","link":"http:\/\/www.resellerratings.com\/store\/MChrono\/comment\/1441133#comment1441133","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/MChrono.jpg","store_name":"MChrono.com (an Mwave.com store)","username":"yuh125","rating":"5"}, "single");){kind=link}
"MChrono ordering, timely follow up to final delivery process is truly 5 star! This Citizen watch is for those who want the benefits of Eco Drive, titanium case/band,a sapphire crystal (which is a great benefit in a watch of this price range)packaged in an elegant and simple watch. The gray dial is to me and added touch of distinction. The weight in light compared with stainless steel. Adding the features or radio controlled, perpetual calendar and automatic DST would move this watch into an entirely price range. In balance,this Citizen watch is among my favorites!"