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Ratings Rating
Full Rating Profile
  • Rating 9.33/10 2,898 reviews

    9.33 / 100
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    MCM Electronics / mcmelectronics.com is not a merchant member
    MCM Electronics / mcmelectronics.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • MCM Electronics / mcmelectronics.com contact information

    • Address: 650 Congress Park Drive
    • Contact: talk@mcmelectronics.com
    • Phone: 1-888-235-4692
    • Customer Support: 1-877-626-3532
    • Business Hours: Sales: 8am-8pm ET Mon-Fri 9am-3pm ET Sat Closed Sunday
    • Fax: 1-800-765-6960

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 2,898 Customer Reviews

Rating 10/10
5/5
modified review posted

"I have been ordering electronics from MCM for a little while with great results. I bought a few R/C toys for the kids, but they didn't work. MCM gave me a full refund. I will continue to order electronics from MCM in the future. They are my "go to" store from now on. I believe that MCM is the "customer centric company" that Amazon is trying to be. Amazon misses the mark, but MCM certainly does not."

modified review This review was modified by dzachareas on May 24 2013 08:12:00 AM



Rating 2/10
1/5
modified review posted

"On February 10th, 2013 I bought the GMW-62 (Free Shipping) $59.99 1 Gemsound Dual wireless system. They charge my credit card for $59.99 but I never received the product. After week and a half I contacted their company customer service and spoke with Enrique (Customer Service Representative) He said that this product was out of stock and he said that I will received in 2 weeks. I call several times and always was the same answer. I call Enrique and told him that I want to cancel the order and receive a refund in my card. He cancelled the order but they never processed the refund. I continue calling asking for my refund and Enrique said that the order is cancelled and he summit the paper to Neal (owner) that he is the only one that make the refund. With this same story the keep me for almost 3 months without the intention to refund my money. Today May 2nd I talked with Enrique twice with the same result." Neal the owner has to process the refund" this is not an exchange or return. This is a product that they charge my credit card and never send it and they continue with this story about the owner. This is a clear case of a company that steal the money of their customers that trust in their advertisements.
"

modified review This review was modified by Isantiago on May 02 2013 09:13:26 PM
+ Read user comments

Rating 10/10
5/5
modified review posted

"Excellent selection, price, and service. Every time I have shopped here (and we are talking a couple times a month) I have always found what I was looking for at a great price and very quickly shipped. I couldn't be any more satisfied.
"


Rating 10/10
5/5
modified review posted

"I am an online merchant and needed a part for a soldering machine. The entire process when dealing with MCM was first rate. They answer the phone, they ship quickly. I had to return the item, the refund was processed quickly. I highly highly highly recommend MCM. "


Rating 10/10
5/5
modified review posted

"Customer service at MCM is excellent!! Cannot say enough about how helpful they were on a last minute Christmas order. "


Rating 10/10
5/5
modified review posted

"All items were ordered were as stated in the description. The order process from order to delivery was very efficient and quickly delivered. Will order from MCM again."


Rating 10/10
5/5
modified review posted

"Everything was delivered quickly and at a great price"


Rating 10/10
5/5
modified review posted

"The shipment was perfect and on time. I called before I placed an order to ask a technical question and they transfered me to the right person and was very knowledgeable about their product. I plan to order from them soon again. Thx MCM Electronics. Peter B. (djprimem)"


Rating 10/10
5/5
modified review posted

"Had an item in stock that was out of stock everywhere else without any absurd bundling. Will buy from again."


Rating 10/10
5/5
modified review posted

"GREAT SERVICE AND DELIVERY CONSIDERING THE HOLIDAY SEASON USUALLY SLOWS EVERYTHING DONE. ITEMS WERE DELIVERED IN A VERY TIMELY MANNER."


Rating 10/10
5/5
modified review posted

"Always get what I ordered at a great deal, and if I order the wrong thing, they've always gladly taken it back. Cant go wrong here!"


Rating 10/10
5/5
modified review posted

"QUICK SHIPMENT & DELIVERY"


Rating 10/10
5/5
modified review posted

"We really appreciated the product availability, images and understandable technical descriptions. We were able to find and buy the right gift and receive it in time for Christmas, and the updates about our order kept us from worrying where it was."


Rating 10/10
5/5
modified review posted

"got my color wheel I orded and it worked perfect."


Rating 10/10
5/5
modified review posted

"I ordered several items from MCM Electronics prior to the Christmas holiday. They confirmed the order by email immediately. On December 27 they sent notification that the order had been shipped, with a copy of the packing slip attached. The order arrived by US mail 2 days later. The order was well packaged, and all items arrived in good condition. I am very pleased with their prompt service."



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