Excellent sales and tech support up front. Sale had a slight glitch with the Paypal and discount. Perhaps a more succinct description on thier website might have helped. Delivery was faster than expected. The product is excellent so far.

Where to start...? Well lets say your friend buys a new laptop with a pretty advanced equipment, since your laptop recently broke you are looking for a similar one for roughly the same price. So here is the story, the friend buys a brand name laptop for $1,700.00 and it is pretty fast, actually really fast. But you don't like the RAM it has and the video card just isn't enough for you. So you find this company online and you find a laptop for the same price roughly. Except it has better ram and a much much better video card. Thats exactly what happened to me and Malibal came through in spades in delivering a super fast laptop that I can do everything I want and more than I could have expected. With great customer service before i ordered it, and great shipping and dont forget the best possible computer you can by for the money!!! I highly highly recommend them and will in fact use them again!

I have nothing to say but excellent about Malibal. Their tech support, info on the laptop I purchased,shipping, etc., was outstanding. My situation was a little unique in that I ordered the laptop, D900F, without an operating system. After installation, the machine worked flawlessly. Since there are few laptops using the x58 chipset, and a nvidia 280m video card, I was anxious that all would work as designed. I had no problem at all getting the machine to work and I couldn't be more pleased.

I highly recomend to buy from Malibal. Every process were perfect.  
 
Before I bought the d900f, I did more than 60 questions and every one were answered in less then 15 minutes. One of these questions was at 9:00 o'clock (Brasil time) and aswered at 5:00am (EUA time).  
 
After paid and received the laptop, the support still was the same, answered in less than 15 minutes every annoying questions of mine.  
 
In brief, you can buy with don't worries.

I ordered a DF900F Nine Series laptop (i7-920 CPU) with 6GB of memory, dual Intel SSDs, with Bluray RW. The first thing I noticed was that the machine felt like a tank! It was pretty heavy, but since it was going to be my desktop replacement, it really wasn't that heavy. It was super fast and for the most part it seemed fine, but then after installing Norton 360 it crashed on me. I thought it was the Norton software, but even after removing the software, re-installing Vista and letting the machine run just with Vista, it would crash periodically. The event viewer showed an "unrecoverable hardware memory error" and the blue screens I got said "Memory Management". Since I'm used to building machines, I took it upon myself to start removing memory from the laptop and happened to remove the correct module causing the problem. Memtest didn't fail on me any more so I knew I had found the problem. I had encountered a similar problem with an Alienware machine I had purchased 3 years ago and was now not looking forward to asking Malibal for a replacement. To my delighted surprise, the tech got back to me almost immediately when I emailed them about my problem, created an RMA for me sent me a UPS label to send my bad memory back, and the day after they got the chip they sent me a replacement!!!!  
 
It took me 6 months to get Alienware to give me a replacement part and even after that the machine still never performed to my expectations.  
 
My nine series laptop is now stable as a rock and never needs a reboot. Norton 360 runs fine on it and it's every bit as fast as I expected.  
 
I'll definitely go back to Malibal for my next machine when the time comes. The customer support really is as good as everyone says it is!

This Company Is AMAZING!! We Needed a High End laptop for our Graphics based software and Malibal Delivered Quality and great service. We where so impressed we have chosen to order 12 more from them. Superb Hardware Quality, Awesome Options, and Great Service.  
A+++  
Great Job Malibal

The laptop is just about amazing. From the design to the components, the Lotus that I have was just about perfection. The only issue I have with it is that there is no formal support for Win7 just yet. However, seeing as only a few have 7 at the moment, that is to say the developers just got it, that is to be expected. At the same time, everything but the fingerprint reader works perfectly, and I'd highly recommend the laptop to anyone who games or is going for engineering at college (my reason for getting the notebook). It's a great notebook, and worth the money.

I bought a Malibal Nine because I needed features that were not available on big brands and the only thing I can say it's that it's JUST WHAT I NEEDED.  
 
The price is fair for all the things that come with the machine and it also looks better than I thought!  
 
I totally recommend Malibal and my company it's going to buy all our machines there.

Excellent communication, value, and consideration!  
 
System was configured exactly to my specifications and shipped rapidly.  
 
Will highly recommend to all of my friends and business contacts.

Hi, i have well receved my notebook and it work very good.  
I am very happy, thank very much your fastly service.  
Axel Rinaldi

I recently ordered and received a Nine Series computer from Malibal. Describing the system in one word... AMAZING! I have the Intel Core i7-975 Extreme, 8MB L3 Cache 3.33GHz, 12GB PC3-8500/1066MHz DDR3 3SO-DIMM, 3 500GB 7200RPM 2.5" SATA-300... the list goes on and on. The amount of power packed into this system is incredible. Having never heard of Malibal beforehand, I was worried about buying a 6k computer from them. With the finished product in hand, I will definitely recommend Malibal computers to anyone in the market for a high performance laptop. My laptop is by far the best I have ever had or seen. Thank you Malibal!

Superb service, superb product. I love my Lotus notebook. Solid, attractive, affordable and powerfull - all in a 15" frame. I spent a long time looking into notebook computers. This was exactly what I was hoping to find. I don't think I'll go with any other company for future notebook needs.

We purchased from Malibal primarily because we felt they had some of the best pricing on gaming level laptops. Unbeknownst to us the customer service and follow through were just as good if not better. I am truley pleased with the service and pricing I received from Malibal and my son is extremely happy with his new gaming laptop. Thank you Malibal!

Let me start by saying that the sales department was very nice (obv sales is going to be nice but still a good thing)  
 
I bought a brand new nine series, for about $3,600.  
 
When it arrived it looked great, and I was excited.  
 
However, after running my apps which require internet access I discovered there was a big problem with the on board WIFI.  
The WIFI would go out for anywhere from 30 seconds to a few minutes, and this would happen about every 20 minutes to a few hours or so.  
 
Normally I would think this was a problem on my end, but I am sure it was not.  
I stripped down all variables, ran the same apps on my buddies $800 HP side by side, and I lost connection while they kept it. So then maybe I thought well my network might be buggy (even though I have never had trouble before.) I went to my girlfriends house and on her WIFI network I ran the same test, we had the same apps running side by side, and I would lose connection, while her very old laptop kept a crisp and clean connection.  
 
I also noticed some things on the screen which I thought were "dead pixels." If I ran any program with a darkish screen, I would notice 5 spots that were not the color they were supposed to be! There were a few green dots, and one red dot. I was told these were actually "stuck" pixel's, either way, it was highly noticeable, not pretty at all and really took away from the laptop. I tried fixing these using some freeware programs but was unsuccessful (me working on the brand new $3,600 machine! when a quick check at the shop would have caught the problem with the screen.)  
 
I then exercised my right to return my laptop. This is when I realized that the 100% refund, didn't count shipping, which means I would be out well over $100. I didn't totally mind this, but the sales department, while not deceptive, definitely didn't make this clear.  
 
I returned my laptop, and used the credit of the old computer towards a new computer. Well, it was sort of a slap in the face when my returned buggy computer was repackaged and sent right back to me! There was a video card taken out, and hard drive added, which were the specs I had changed for my second purchased. HOWEVER, There were 5 stuck pixel's in the exact same places, and the same WIFI problems. I was then told that there was some sort of mix-up, and that they did a service instead of a return. NEVER did I mention anything about wanting a service on my returned laptop.  
 
The computer ran very well, and if I wasn't somewhat OCD about bright green/red stuck pixel dots constantly on the screen, or the necessary consistent internet connection for my business, I would've kept this laptop, but unfortunately I had to return it.  
 
I should mention the last thing that bothered me. After I contacted customer service, and told them of the return "mix-up" they were very apologetic, which was nice to hear. I got the impression that Malibal felt bad and wanted to right by me. A customer service agent assured me that "they would talk to the returns department tomorrow, and have a "GREAT RESOLUTION" for me." This was a big relief to me because I still liked the machine and needed a powerful laptop. I contacted customer service the next day a few times, all during business hours, and they gave me the impression of "well what the heck do you want?", "did you decide to keep it?, etc." This seemed pretty cold, as if to ignore the context of my situation, and frustration, and previous days conversation with customer service.  
 
All in all I bought a laptop from MALIBAL, returned it, and got a refund for the item's price, but had to pay over $100 for shipping back and forth. However on top of all of this, there was a lot of time lost with troubleshooting, and the extra return that was mixed up, among other frustrations.  
 
I may decide to take a shot on a new MALIBAL nine series, but really have to think twice about dishing out another $85 shipping charge (this would be my third total charge) just to cross my fingers for what I get, and then possibly be forced to pay for shipping back (a fourth $85 charge), if I had received another defective product.

Malibal has a far better choice of options for laptop components than any of the other PC websites I've been to. Their prices are generally a couple hundred dollars cheaper and still contain the same components if not better than what the more well-know companies like Alienware offer. I built a gaming laptop with just about every top-end customizeable option available and the computer still arrived within 2 weeks. It works great and I couldn't be more happier. I would definitely buy from Malibal again.