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Store Rating and Reviews MALIBAL

Homepage: http://www.malibal.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 19
Lifetime Reviews: 41

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.07
6.97 Pricing of Products and Services
9.21 Likelihood of Future Purchases
8.95 Shipping and Packaging
9.86 Customer Service
10.00 Return or Replacement
Show Reviews Read all 41 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
MALIBAL  
10161 Park Run Dr. #150  
Las Vegas, NV 89145
customer support email:
Submit Ticket Through Site
phone:
888-MALIBAL
customer support:
888-MALIBAL
business hours (est):
M-F 9am-8pm

FAX: 888-492-4754


 MALIBAL Customer Reviews
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Reviews 1 - 15 of 41
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Very Satisfied
Reviewer: thatharris
Click Here to See the Profile for thatharris

6/10/09 4:14 PM
Superb service, superb product. I love my Lotus notebook. Solid, attractive, affordable and powerfull - all in a 15" frame. I spent a long time looking into notebook computers. This was exactly what I was hoping to find. I don't think I'll go with any other company for future notebook needs.

Very Satisfied
Reviewer: tropicalexplorer
Click Here to See the Profile for tropicalexplorer

6/10/09 3:25 PM
We purchased from Malibal primarily because we felt they had some of the best pricing on gaming level laptops. Unbeknownst to us the customer service and follow through were just as good if not better. I am truley pleased with the service and pricing I received from Malibal and my son is extremely happy with his new gaming laptop. Thank you Malibal!

Very Satisfied
Reviewer: ltdoodle
Click Here to See the Profile for ltdoodle

4/20/09 2:42 PM
Malibal has a far better choice of options for laptop components than any of the other PC websites I've been to. Their prices are generally a couple hundred dollars cheaper and still contain the same components if not better than what the more well-know companies like Alienware offer. I built a gaming laptop with just about every top-end customizeable option available and the computer still arrived within 2 weeks. It works great and I couldn't be more happier. I would definitely buy from Malibal again.

Very Satisfied
Reviewer: nmm02003
Click Here to See the Profile for nmm02003

4/10/09 8:52 AM
Quick and excellent customer support. Fast delivery of laptop. Offer help even for unsupported OS. Laptop runs great!

Very Satisfied
Reviewer: Typhoon_
Click Here to See the Profile for Typhoon_

4/9/09 3:02 PM
Good price.  
 
Fast order processing.  
 
Outstanding customer service.  
 
Why buy a high performance laptop from anyone else?

Very Satisfied
Reviewer: rg2024
Click Here to See the Profile for rg2024

3/28/09 9:01 PM
My laptop configuration is the lotus series with P9500 CPU, 7200RPM HDD, 4GB RAM, 4GB Turbo Memory, 64-bit Vista Ultimate.  
 
I write a lot of software, so usually I have to compile several projects, I have to run database stress tests, and also I need to keep track of a lot of documentation so as I work I usually keep a whole bunch of programs open.  
This laptop is a dream come true. Programs that used to take about 30 seconds just to launch them on my IBM-T41 with 2GB RAM now takes a fraction of a second on my lotus. It is incredible!! I am not sure if it's due to the turbo memory but it sure is awesome.  
The screen is flawless and the resolution is really good. The battery life is pretty good considering the amount of power it has (about two and a half hours, probably more if I had the screen on dimmest setting).  
The speaker sound is awesome as well. 3D effects are loud and clear.  
I also use the SD-Card slot all the time. This comes in very handy to transfer pictures. It used to take about 15 minutes to transfer all my pictures via USB. Now it's about a minute.  
I also use the bluetooth and DVD-RW. This laptop is got it all and I am sure it will be sufficient for a long time.  
I have had my laptop for two months now and it's packed with all my programming languages (VS2003, 2005, 2008), Windows SDKs, Mobile SDKs, SQL Server, MySQL Server, etc. My laptop speed has not degraded a bit with all the programs I installed. I definitely recommend this laptop to anyone who needs high a performance PC fully loaded all packed in a small laptop. This is a great purchase worth every penny.  

Very Satisfied
Reviewer: drglinux
Click Here to See the Profile for drglinux

3/23/09 9:18 AM
We purchase Satori notebooks for business. We needed notebooks that can handle extreme 3d graphic for sub-sea topography, Arc-Mapping, continuous imaging, reservoir modeling, and much more. We use a dual boot configuration of "Linux/Windows" and have been more than pleased. Top notch service. Scalability is important to us and MALIBAL even upgraded one of our older models. 5-stars for MALIBAL.  

Very Satisfied
Reviewer: nSpectre Anatomy
Click Here to See the Profile for nSpectre Anatomy

3/20/09 6:30 PM
After much research ordered two laptops. Followed up with another order for two more a few days later for jealous co-workers. :)  
Needed to call Malibal for some additional information and found their phone number prominently displayed on their website (not hidden away, somewhat a rarity these days). Call was answered quickly by a personable and knowledgeable staff member (also becoming a rarity).  
Laptops arrived timely, well packaged and are performing admirably. Malibal even included a delightful unanticipated bonus with my order.  
 
I've just now ordered a 5th laptop.

Very Satisfied
Reviewer: VC01
Click Here to See the Profile for VC01

3/19/09 1:03 PM
Fantastic computer, fantastic support both before placing the order as well as afterwards. This is my second order in two months as I'm moving my business over from the larger, name brand competitor.

Very Satisfied
Reviewer: kesseki
Click Here to See the Profile for kesseki

3/10/09 11:16 PM
I wasn't looking for a laptop that was too powerful, but I liked the idea of it having decent graphics capabilities and a reasonably powerful CPU. I did a lot of research and came across many gaming laptops which were appealing, but they were all too expensive. Then I found Malibal through nVidia's web site. I could customize the laptop so that it was exactly what I was looking for, and the price was better than I had seen anywhere else.  
 
I have been looking hard for the reason for the lower price in the quality of the laptop, but I have yet to find a fault. The graphics performance is amazing and the sound quality is excellent. It is perhaps not the lightest laptop there is, and has a rather large power adapter, but that is easily overlooked when compared to the other features.  
 
If you are looking for a powerful laptop, I highly recommend Malibal.

Very Satisfied
Reviewer: charger71
Click Here to See the Profile for charger71

3/10/09 1:45 AM
I'm a frequent traveller who needed a laptop that looks professional enough to use in a conference room, powerful enough to run virtual servers, and fast enough for the latest games at high resolution.  
 
I looked at dell, studio xps 16, xps 15. They were priced higher than the lotus and had a lower tier video card.. I passed on that.  
 
Next I checked Asus. They had a similar laptop with a slightly slower gfx card, and it looked like something a kid would buy to impress his friends (led's, stripes, etc) and overall it looked cheap to me. The worst part was the low res screen, 1366x768. Not accetable..  
 
Next a quick check of alienware.. Overpriced, not business looking.. next..  
 
Then I started researching video cards on nvidias site and saw links to malibal. I checked the site, built a fast machine at a good price.  
 
I called malibal explaining that I needed a laptop asap, and they shipped next day with extra ram per my request.  
 
I received the laptop and was very pleased. The laptop looks great, the build quality is top notch, and it runs everything I can throw at it at the best quality settings.  
 
I get a base 3dmark score around 9000 which is pretty great for a laptop thats portable, the high res screen is awesome.  
 
I can run virtual machines and play games at the same time. I play Need for Speed, Age of Conan, Dead Space, Left4Dead and more, all at maximum resolution and highest quality and they play smoothly.  
 
Between the great service, and the best laptop I've ever seen or owned, I'd highly recommend this laptop if you're looking for a professional looking gaming laptop, or even just a well built all purpose laptop that can do it all.

Very Satisfied
Reviewer: xeniusascendant
Click Here to See the Profile for xeniusascendant

2/27/09 12:11 PM
When I originally found Malibal's site (through nvidia's) i was blown away by the price point they were offering. Upon receiving my machine (tricked-out Lotus 15") I couldn't be happier.  
 
Appearance - I loooove the outter shell. It has a gorgeous finish, clean lines. Its an attention getter.  
 
Performance - Amazing. With the new intel T9800 the sucker soars. It plays all the games I have stunningly, and is robust enough for me to high-end multimedia apps such as Maya and AFX.  
 
Screen - The 1920x1200 screen on this is incredible. The pixel density is so high one doesn't have to enable A.A. in most games. The image appears somewhat smoothed due to tiny pixels.  
 
Value - Unbelievable. A similarly equipped machine from apple or alienware would cost around $1500 more. Why waste money on brand bullshit and rounded aluminum corners. This machine can't be beaten for price-to-performance in a notebook.  
 
GET ONE!  

Very Satisfied
Reviewer: carsono311
Click Here to See the Profile for carsono311

2/23/09 12:12 PM
In a word: Fantastic! The Nine from Malibal is a superb machine and worth every penny. I have had zero problems from my laptop hardware.  
 
It was promptly assembled, shipped, and arrived within a few days of the actual transaction. It came ready to go in one box with plenty of protective material. With four fans, I was expecting it to be very loud, but even under heavy load it is never loud at all. Everything works exactly as it should, if not better. Fantastic.  
 
I feel I should add that the customer support was wonderful. Mr. Thomas Carruth was seemingly always available and willing to answer any question I had. I am quite certain that I annoyed him with all of my questions, but he was always friendly and professional.  
 
As a previous owner of Alienware, Dell and others, I highly recommend Malibal.

This review was modified by its author, carsono311, on 2/23/09 12:16 PM.

Very Satisfied
Reviewer: Mic25RO
Click Here to See the Profile for Mic25RO

2/22/09 6:59 AM
I choose Malibal because of their available hardware options at a fair price, and their sales staff that let me choose what best suited me rather than push me into a sale that I didn't want. The quality of the hardware is on par with any of the first tier manufacturers, and the available new hardware options like DDR-3 system memory and high end DX-10 dedicated video cards set them apart from most other notebook manufacturers. Rather than selling a wide variety of acceptable computers, Malibal carries a few very good models and makes each one shine.

Very Satisfied
Reviewer: Tweek441
Click Here to See the Profile for Tweek441

2/20/09 3:49 AM
I was extremely surprised how great of a product I got from Malibal. I was going to get a XPS at first but glad I went with Malibal. Customer Service was awesome. If I sent a email i got a response very quickly. If you are thinking about getting a high end laptop go with Malibal. You will love it!!!!!

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