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5/5
posted Jul-30-2004
This review was modified by dominyon on July 30 2004 10:22:10 PM ![Share dominyon review](javascript:share_rating({"review_body":"Ordered a powerleap upgrade adapter from this company. Had no problems and the shipping was very timely. Overall good experience.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/153656#comment153656","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"dominyon","rating":"5"}, "single");)
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5/5
posted Jul-24-2004
This review was modified by Sotiris_ on August 02 2004 05:42:15 PM ![Share Sotiris_ review](javascript:share_rating({"review_body":"I am really satisfied with them for my first purchase an \u0022ASUS A7M266-D\u0022 motherboard.<br><br>My second order a \u0022Dlink DI604\u0022 router, they made an error in quoting and billing. They told me that they will charge me $39 for the router and they charged me $45 which I really didn\u0027t mind for the price difference but still this was very unprofessional of them not to let me know at that time.<br><br>Latest Update 3\/8\/2004<br>----------------------<br>Today the shop emailed me this<br>\u0022Hi, sorry this was error in quoting and billing and we have credit your account $6. Our apologies this happened. Please update your review on www.resellerratings.com\u0022.<br>I certainly accept your apologies Lynncomp and welcome your turnover in trying to make your business more consumer focused.<br><br>I will certainly buy from you again! Thank you.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/152466#comment152466","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"Sotiris_","rating":"5"}, "single");)
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posted Aug-02-2004“Hi, sorry this was error in quoting and billing and we have credit your account $6. Our apologies this happened. ”
4/5
posted Jun-28-2004
This review was modified by qballs on June 28 2004 05:08:15 AM ![Share qballs review](javascript:share_rating({"review_body":"My order did not go thru as I am located outside of the US. But that did not stop them from providing as much help as possible. <br>Like I said, I did not get my package as they do not ship to freight fowarder addresses which is a bummer, as it is listed with my credit card company and I have made purchases and received them many times before.<br>Over all, I was satisfied with their service, though it was a bit pricey.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/146484#comment146484","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"qballs","rating":"4"}, "single");)
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posted Jul-08-2004“WE do ship to freight forwarders, but there were numberous address and phone number errors on your order. We only ship to international billing address, and your freight forwarder could not verify this. Sorry but your order just didn't pass our thorough card holder verification for international orders. You are welcome to order again, just make sure the above will verify, thanks!
”
1/5
posted May-13-2004
This review was modified by madgoobee on May 24 2004 11:49:43 AM ![Share madgoobee review](javascript:share_rating({"review_body":"I found a motherboard on Lynn Computer Products\u0027 web site that I was interested in. The item was marked \u0022regular price\u0022 $199, on \u0022clearance\u0022 for $139. As vendors with good feedback ratings on ebay are selling the same board (new) on ebay for $169 + shipping, it did not seem at all far fetched to find a new one on \u0022clearance\u0022 for $139.<br><br>When I received the motherboard, I first noticed that the manufacturer\u0027s box was in ratty condition. After opening the box, I found that the contents in the box were in used condition. I immediately contacted Lynn Computer Products and made an enquiry about the condition of the merchandise I received. I pointed out that no where in their written ad did it say that the product was used. Lynn Computer Products stated that it was an oversight and that it should have said \u0022refurbished.\u0022 <br><br>I then advised Lynn Computer Products that I would not have ordered the motherboard had I known that the item was used. Since it was Lynn Computer Products\u0027 improperly worded ad that led me to order the board, I requested a full refund including shipping both ways. Lynn Computer Products refused to refund the shipping cost I paid to ship the board to me. Instead, I was given 2 options:<br><br>1.) If I returned the motherboard for a refund, they would split the return shipping cost ($7.50 credit) but not refund the original shipping cost of $15 I paid to ship the motherboard to me.<br><br>2.) If I returned the motherboard and paid the difference for another motherboard (one that sells for $215) they would waive the shipping cost for that board and also split the return shipping cost.<br><br>If I accepted option 1, I would be out of pocket $22.50 ($15 + 7.50) to get a $139 refund.<br><br>If I accepted option 2, I would be out of pocket $83.50 ($76 + 7.50) to upgrade the sale (which also puts more money in Lynn Computer Products\u0027 pocket)<br><br>The most cost effective option for me was to just keep the motherboard. I contacted MSI tech support and gave them the serial number for the board. They verified that it still had the balance of its 3 year warranty. <br><br>It was Lynn Computer Products\u0027 fault for improperly wording the ad. Lynn Computer Products should have accepted full responsibility and refunded all of my money. Instead, they punish their customers for their mistakes.<br><br>You guys decide whether or not you want to do business with a company like Lynn Computer Products.<br><br>Edit ==> 5\/24\/04<br><br>I like how they point out that \u0022shipping is expensive.....\u0022 <br><br>They still feel that the customer (me) is responsible even though it was their misrepresentation on the condition of the product. Not cool. I\u0027ve filed complaints with their local BBB and Attorney General\u0027s office. Might not help me but perhaps the next person.<br>","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/141576#comment141576","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"madgoobee","rating":"1"}, "single");)
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posted Jun-02-2004“Hi, this board was marked K7DMaster SALE, only 1 left! $139. It was microstar factory exchanged, not used, we have no control over this. It was sold to him with a 1 year dealer warranty, which is our default warranty as stated on his sales receipt. It was in stock for 2 years and the box may have been worn a little. He received a good board direct from Microstar for a great price. He called stated it was used and I said no its Microstar factory refurbished(which are usually repaired or new product)If we had listed as refurbished their would have only been 3 month dealer warranty. He wanted to exchange the KD7Master for the KD7MasterL, the latest version, and I told him fine, we would wave the cost of shipping the new board if he returned the old board. He was unwilling to pay even 1 shipping charge so we compromised and stated we would refund an additional $7.50, half the cost of returning it, which was more than enough to cover his cost to return by ground shipping. We never heard from him again, until now, sorry but shipping is an expense and not always refunded, we would have refunded in full including shipping if the board was DOA or failed but its in working order as far as we know.
IN CLOSING 5/29 We said shipping is an expense NOT "shipping is expensive....." Our return policy is clearly stated on our web site, however we are refunding this customer $15 shipping charge today, but the 30 day upgrade/refund period has expired. I hope he realized he is responsible for return shipping as posted on our website for all defective returns, tradeins or refunds. ”
posted May-29-2004“This customer bought a $10 300W ATX power supply that was a new pull(never sold or used before) from new case to upgrade the case for customer order. We told this customer that supplies were bulk and stored together, and hence may have gotten scratched and dusty since they were in stock a long time and were put on sale... Customer claims he received used supply but that is simply not true, and he did admit it worked fine and he has had no problems with it. We offered this customer a refund, but he refused it and said it was working fine. We can't help it if he won't believe us. We have sold many of these same 300W power supplies and never received a complaint. Any scratches would not be visible inside a computer case. ”
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posted Jul-28-2004![Share mhendu review](javascript:share_rating({"review_body":"Great seller, easy to work with, prompt shipping. Very accommodating when I ordered the wrong product, provided good customer service.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/153199#comment153199","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"mhendu","rating":"5"}, "single");)
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5/5
posted Jul-26-2004![Share tai4ji2x review](javascript:share_rating({"review_body":"reasonable prices and fast shipment. i am very satisfied. i do not know about their return policy however, since what i received was in perfect working order.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/152748#comment152748","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"tai4ji2x","rating":"5"}, "single");)
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posted Jul-25-2004![Share thewiseman review](javascript:share_rating({"review_body":"I purchased the PowerLeap PL-iP3 CPU adapter from Lynn Computer Products\u0027 website. It was shipped quickly and I had it in my hands in 2 days. Credit card billing went smoothly. I would buy from them again if the need arises. ","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/152525#comment152525","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"thewiseman","rating":"5"}, "single");)
Share review![Share Filrond review](javascript:share_rating({"review_body":"I had some problem because of the happy Spanish customs and Pay-Pal that did not inform to me on time into which all the required one had been fulfilled. <br><br>The reality is that the Lynn company to computer worked at any moment perfect. I had communication, good delivery and the product in perfect very well packed state and. <br>It would return to buy to them?, if of course.<br><br>Greetings","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/152472#comment152472","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"Filrond","rating":"5"}, "single");)
Share review![Share Pootaro review](javascript:share_rating({"review_body":"Lied about condition of product. Advertised as \u0022new\u0022. Came scratched up and dusty. Clearly used.<br>Would not make this right. Ignores emails now.","link":"http:\/\/www.resellerratings.com\/store\/Lynn_Computer_Products\/comment\/137478#comment137478","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lynn_Computer_Products.jpg","store_name":"Lynn Computer Products","username":"Pootaro","rating":"1"}, "single");)
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"These guys are great. They have been tremendously good sports from the get go. Let me explain: I originally purchased a processor adaptor for my slot 1 computer back in January 2003 that was on sale. It was probably my 1st experience with online buying, and was a little paranoid. We sent them a check, and they never got it ;( So, we were concerned, but Lynn Computers kept the sale price, and we purchased it again, this time with a credit card. It came, no questions asked.
Now the adaptor had a 3 year warranty. I only vaguely remembered who I had purchased the adaptor from when it began to fail. I emailed a company that seemed to fit the profile (turns out it was the right one; they knew who I was and had my old email addy). It took me a while to make good on the RMA# they gave me, but when I returned it, 2.8 years from when I purchased the adaptor with its 3 year warranty, they replaced it, again, no questions asked.
These guys are GREAT. "