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Stores > LuckyVitamin.com

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  • LuckyVitamin.co

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Suite 6050
    • Contact: samwolf@luckyvitamin.com
    • Phone: 888-635-0474
    • Customer Support: 888-635-0474
    • Business Hours: Monday-Thursday 9am-8pm EST | Friday 9am-6pm EST | Saturday-Sunday 10am-5pm EST
    • Fax: 888-635-6190

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.70/10 6.70/10
    Chance of future purchase: Rating 5.38/10 5.38/10
    Shipping & packaging: Rating 5.10/10 5.10/10
    Customer service: Rating 4.52/10 4.52/10
    Return/Replacement policy: Rating 3.75/10 3.75/10
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Verified Customer
Rating 10/10
5/5
2017-02-09

Lucky Customer!

"Always satisfied... Always accurate"

This review was modified by caldwellcmc on February 09 2017 12:30:02 PM


Rating 4/10
2/5
2017-01-31

Very misleading

"I placed an order on 1/13/17 I was in the market for a larger salt rock lamp. I came across luckyvitamin.com. I found item # 111899. It was just what I was looking for. It stated BACK ORDERED but beneath that it said Estimate to ship 2-9 days. It was a great price and I also had a 15% off coupon so I did not mind waiting the extra 9 days. I had to add more to my purchase to get free shipping. I received my other items within a week of ordering them. In that was a packing slip that stated back ordered items typically ship in 14 days. 3 days later I received an email stating my order would be shipped within 30 days. I chose to chat with them today. They advised me that the estimated restock was 2/10/17 almost a month after I placed my order. I would then have to wait 2-9 days for my item to be shipped. They advised me that they would let IT know about the miscommunication but did nothing to make the situation better. It is a shame because I am in need of about 3 more large salt rock lamps and was doing a test to make sure they were worth the cost."

This review was modified by l_krasley22 on January 31 2017 02:00:01 PM

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Verified Customer
Rating 2/10
1/5
2017-01-11

bad service to spain

"the order arrived after 3 months wait. contacted company on 2 occaisions and was told to just wait. poor delivery service no tracking in spain and awful customer services"


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Verified Customer
Rating 10/10
5/5
2016-12-31

Find Healthy Options

"Easy, convenient shopping experience. Choice is abundant. I love that I can shop by health goal, ingredient list, brand choices, quality, or whatever my need. The site includes a health library. Packages arrived promptly, glass items well wrapped. Super easy reorder and auto-ship. Bonuses include: Coupon savings, free ship with $49 order, and refer a friend. Email notifications aren't overbearing, and some are just fun, like when showcasing a new product. Wish I would have discovered this company long ago!"


Rating 2/10
1/5
2016-12-18

Cheaters and fraudsters

"LuckyVitamin doesn't care about the customer, feeling cheated.
Order Id #LV14200229: I have ordered prenatal medicines on 1st Oct (more than 2 months), still I haven't received it. When contacted your customer care they asked me to contact DHL team, when DHL contacted COD, they asked for details from seller. I proactively exchanged many mails on this, added LV Customer care to the mail, so that communication will happen to solve this. But LV customer care reply f package is lost they are not responsible. Please understand package is not lost, COD wants details from seller, which you can solve by providing details to DHL. If 5 minutes would have spent looking to solve this they would have, but they always copy paste the information. You guys don't care about customers.

The final response from the customer care team: "please contact Indian Customs with your order confirmation to claim your package! It is Customs that has your package, not DHL or Luckyvitmain."

Note: During purchase you mentioned additional fees might need to be paid at your doorstep, but never mentioned, I need to all the work from tacking, beg LV CC to share the information to DHL.

Unhappy Customer
Kamal Deep
91-9985252696
"


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Verified Customer
Rating 10/10
5/5
2016-12-11

Oils

"Love Lucky Vitamin for carrying my favorite oils-Auric Blends!!!!!!!!!!!!!"


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Verified Customer
Rating 2/10
1/5
2016-12-10

Not good....

"I have not receveid my order made on 25 Novembrer !!"


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Verified Customer
Rating 2/10
1/5
2016-12-09

My order is NOT DELIVERED TILL DATE.

"It is very annoying that more than a month after the order it is still not delivered. Please refund the amount ASAP."


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Verified Customer
Rating 10/10
5/5
2016-12-09

Fast delivery and nice products!

"Fast delivery! Very nice product, plus cheaper then in store. "


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Verified Customer
Rating 4/10
2/5
2016-12-07

No delivery yet

"I find very worrying that after 10 days of buying some of your products I have not receive them.
I paid for it instantly and there was not advice in your web saying that it was going to tell so long.
I ask you to give some priority to this delivery.
"


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Verified Customer
Rating 2/10
1/5
2016-12-07

don't try this

"I have not received anything yet. I will never order again"


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Verified Customer
Rating 10/10
5/5
2016-12-07

Quick

"Excellent delivery time and price affordable!"


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Verified Customer
Rating 10/10
5/5
2016-12-07

"Every thing went well and was delivered a day early."


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Verified Customer
Rating 6/10
3/5
2016-12-07

Huh

"I aint recieved anything yet "


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Verified Customer
Rating 2/10
1/5
2016-12-06

"I ran out of my protein power. It took a longtime for shipping. I ordered from Puritin Pride after and got delivery yesterday."


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