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"I bought and received my purchase from Lorimer Electronics I was very satisfied with their service. I received exactly what I ordered and very quickly. I would definitely buy again."
"they are fast, I ordered on Tuesday and get the package on Friday. their website does not have a tracking function, and they send me the tracking number after I got the package. the person on the phone was kind of confusing, he told me the price on the web page did not include warranty and the accessories are OEM, and they ask for additional fees for the original package with the warranty. the price is still cheaper, though. "
"Placed order for a GPS on July 15 and received my order on July 24. Following along with my email tracking number, I placed a phone call to inquire as to why the merchandise had not shipped and he told me that it would go out that day which was July 21. I had the merchandise in three days. It was the same GPS but a step just above the model I wanted because it also included the blue tooth feature. They had the best price available for new merchandise and I searched several websites. Well pleased. Would definitely shop with them again."
"After a misunderstanding, Lorimer Electronics has graciously added a disclaimer to their website stating that the Epson V500 scanners lowest price of $165 does not include USA warranty. On faith that they will continue to display this kind of honesty and cooperation, I recommend them for their low-low prices. Confirm order details by phone to avoid any surprises."
This review was modified by timlenai430dsi3 on July 08 2009 05:03:59 PM
"August 13, 2009: I ordered a Canon Rebel XSi, after seeing they had the lowest price, I called to ask why the price was so low. Asked if they were refurbished and he said that they are new, all in original packaging with warranty. They are priced low to move inventory. With that, I felt confident enough in ordering from their store. Now I'm reading everyone's review and I'm hoping that my purchase is legit and hoping I will be happy that I went with them.
I have received a UPS tracking number from the company and hopefully I will get, as he told me, a NEW Canon Rebel XSi with all accessories.
Will keep everyone posted. :)
August 23, 2009: I received my camera on Saturday. What they promised me and listed on the website was, NEW...I called the store to verify what they were sending me was NEW. What I received was NOT what they promised! I received a refurbished camera. Giving them a chance. I wrote to their Customer Service. Received an e-mail asking me to call tomorrow after 11am and they will sort the problem out. I think I am realizing, what seems too good to be true, is too good to be true! Will keep you all updated as to how this all turns out! For the time being Lorimer Electornics (Global Express Imports) gets a BIG thumbs down!
August 24, 2009: I called Lorimer Electronics (as they requested I do) and spoke with customer service today. I was told that there was a mix-up in the shipping department. He apologized and told me that he will be sending me a NEW Canon Rebel XSi with all the original packaging and Canon warranty card, as he had promised when I originally made my purchase. He seemed apologetic and willing to work with me to makes things correct. Fingers crossed! I'll continue to keep you all updated.
September 9, 2009: I apologize for not updating my post sooner. Things have been a little crazy and I apologize if the dates are not exact.
I believe I received my camera on September 1st (I was travelling and did not have a chance to check out the camera until last Friday). I opened my package and it was the original box (not refurbished box like the last time). I checked and it seems that the camera is new and everything that is supposed to come with kit was included. Due to all the bad reviews I read on this company, I did call Canon to double check that the camera was new. I gave Canon the serial numbers etched on camera body and lens. They matched the warranty card...and Canon confirmed that it is a new camera and lens and has never been registered by a previous owner.
FINAL VERDICT: It wasn't a perfect transaction and at times I was doubtful BUT they did offer the best price and in the end did follow through with the merchandise they promised. "
This review was modified by CT_Julie on September 09 2009 09:32:54 AM
"Here is a quick follow up. They credited me with a 10% discount for my troubles and the item is working great. I would consider doing business with again if they can get their customer service issues resolved.
Horrible customer service. I cannot stress how bad it is. I called the company multiple times for my order status and was told on multiple occasions that it "would ship tomorrow." I was also placed on hold for over 30 minutes on two occasions and hung up on once. I called and cancelled my order and was told that my money would be refunded to my credit card. After a few days and no credit I called to check the status of my order again. I was told my order "shipped today." I called them on this because my order was supposed to be canx and my card credited. They gave me a tracking number which checked out and I got my item a month after I ordered it. I would not ever use this company again or recommend them to anyone. I was worried that I would never get my item. However, my item seems to be as described (new is questionable but appears to be) after I finally received it. I suggest you do some research about this company before you think about ordering from them. I don't think you'll feel comfortable with what you find.
"
This review was modified by amuir24 on July 20 2009 03:59:14 PM
"I am regretting ever having exposed my credit card data to this website!
I ordered a Canon Powershot SX100, for $159.86 on September 11, 2009, via lorimerelectronics.com. I paid $168 for this camera, about 6 months ago, elswhere; but that camera was lost.
Today, Sept. 16, I realized I'd not received a shipping confirmation; nor had I been charged. So, I called the customer service number, listed on the order confirmation e-mail, but it was no longer in service! Luckily I saved the web based confirmation page, which had another number. When I spoke to a sales rep. I was told they thought it was OK to go ahead an list this product, here on Google Shopping, without actually having received and verified their inventory; and that I was waiting on their shipment to arrive!
I do believe it is unlawful to bind a person to a sale and collect credit card data, for inventory you do not posses! As it would be to wait to make an order for inventory, until you've recieved an order for said stock!
I also turned down a very attractive sale in order to be obligated to this purchase!
And I needed a camera ASAP; and was expecting to have one ASAP!
I tried explaining this all to the sales rep.; but he was incompassionate, and went on being very ignorant.
Finally he explained he was expecting his inventory any day; but when I said he could have until 9/18, he suggested I order elsewhere!
Now that I've exposed mycredit card data the damage is done, they've got my personal information; all be it by what seems unethical! And they've already consumed almost a week of my time and effort. So I'm still going to give them a little more time; but I certainly wouldn't ask anyone to trade places!
For now they will be receiving the minimum amount of stars. And I am going to email a link, of this review, to the sales manager. I'll be updating this soon one way or another; if things pan out I will reflect that in my edit; but, for now, I would suggest not getting involved with this business from the get go!
After writing this review I did take the advice of the sales rep., and started looking for another vendor. After a couple hours I found an SX100, used, for $115. I still have the manual and cables from mty first SX100, and SquareTrade said they'd rollover my warranty and give me money back; so i went ahead on that order and canceled this one.
On 9/17 I got a call from lorimerelectronics, asking me if I'd accept an upgrade to a better camera. I nice suggestion; but I was no longer in the position to accept! I wish they had made the offer the first time we spoke over the phone, and not waited until I posted this, shopped, and made an alternate purchase!
All in all it was somewhat of a run around, but the apology came through; I'll change their feedback to 2.5 of 5 stars."
This review was modified by cainbrogan on September 18 2009 11:48:28 AM
"Horrible company and extremely shady. Poor website with no information on your order.
First, the guy calls me on Monday after I ordered on the previous Friday telling me I would need to pay an additional charge for an in-house warranty. Only after I told him that Sharp offered a one-year warranty for free did he back down. Another week went by and another phone call, this time informing me that I would need to pay an additional $150 in shipping even though they advertised that shipping was included. Again - I informed him of this and he insisted that I was incorrect. My invoice told the truth - he was forcing me to pay the additional money. I cancelled my order. NEVER under ANY circumstances should you do any business with these Slim Shadys!
"Avoid these guys at all costs. What a scam. A total basement opperation. These guys are totally out to make a quick buck. Customer service? Non-existent. Returns? Forget it. I tried for a month to return an item, and the only way they would accept it is if I changed my negative review on this site to a positive one. So yeah, if you see an overly happy review on this site? It's probably because the reviewer had to in order to get any kind of service. Now, it's been 60 days since they received the item back, and still nothing has been credited back to my account. I've called at least a half a dozen times, emailed 3 or 4, still nothing, despite promises of "you will see it in your account tomorrow." My $300 is as good as gone as far as I'm concerned. I will never see it again. Congratulations guys, you've earned it."
This review was modified by mjp61372 on August 26 2009 02:36:58 PM
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![Share](javascript:share_rating({"review_body":"I bought and received my purchase from Lorimer Electronics I was very satisfied with their service. I received exactly what I ordered and very quickly. I would definitely buy again.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/509761#comment509761","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"izzytea","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"they are fast, I ordered on Tuesday and get the package on Friday. their website does not have a tracking function, and they send me the tracking number after I got the package. the person on the phone was kind of confusing, he told me the price on the web page did not include warranty and the accessories are OEM, and they ask for additional fees for the original package with the warranty. the price is still cheaper, though. ","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/475857#comment475857","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"yangstar","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Placed order for a GPS on July 15 and received my order on July 24. Following along with my email tracking number, I placed a phone call to inquire as to why the merchandise had not shipped and he told me that it would go out that day which was July 21. I had the merchandise in three days. It was the same GPS but a step just above the model I wanted because it also included the blue tooth feature. They had the best price available for new merchandise and I searched several websites. Well pleased. Would definitely shop with them again.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/485906#comment485906","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"dkbailey","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"After a misunderstanding, Lorimer Electronics has graciously added a disclaimer to their website stating that the Epson V500 scanners lowest price of $165 does not include USA warranty. On faith that they will continue to display this kind of honesty and cooperation, I recommend them for their low-low prices. Confirm order details by phone to avoid any surprises.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/477972#comment477972","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"timlenai430dsi3","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"August 13, 2009: I ordered a Canon Rebel XSi, after seeing they had the lowest price, I called to ask why the price was so low. Asked if they were refurbished and he said that they are new, all in original packaging with warranty. They are priced low to move inventory. With that, I felt confident enough in ordering from their store. Now I\u0027m reading everyone\u0027s review and I\u0027m hoping that my purchase is legit and hoping I will be happy that I went with them. <br><br>I have received a UPS tracking number from the company and hopefully I will get, as he told me, a NEW Canon Rebel XSi with all accessories.<br><br>Will keep everyone posted. :)<br><br>August 23, 2009: I received my camera on Saturday. What they promised me and listed on the website was, NEW...I called the store to verify what they were sending me was NEW. What I received was NOT what they promised! I received a refurbished camera. Giving them a chance. I wrote to their Customer Service. Received an e-mail asking me to call tomorrow after 11am and they will sort the problem out. I think I am realizing, what seems too good to be true, is too good to be true! Will keep you all updated as to how this all turns out! For the time being Lorimer Electornics (Global Express Imports) gets a BIG thumbs down!<br><br>August 24, 2009: I called Lorimer Electronics (as they requested I do) and spoke with customer service today. I was told that there was a mix-up in the shipping department. He apologized and told me that he will be sending me a NEW Canon Rebel XSi with all the original packaging and Canon warranty card, as he had promised when I originally made my purchase. He seemed apologetic and willing to work with me to makes things correct. Fingers crossed! I\u0027ll continue to keep you all updated.<br><br>September 9, 2009: I apologize for not updating my post sooner. Things have been a little crazy and I apologize if the dates are not exact. <br><br>I believe I received my camera on September 1st (I was travelling and did not have a chance to check out the camera until last Friday). I opened my package and it was the original box (not refurbished box like the last time). I checked and it seems that the camera is new and everything that is supposed to come with kit was included. Due to all the bad reviews I read on this company, I did call Canon to double check that the camera was new. I gave Canon the serial numbers etched on camera body and lens. They matched the warranty card...and Canon confirmed that it is a new camera and lens and has never been registered by a previous owner.<br><br>FINAL VERDICT: It wasn\u0027t a perfect transaction and at times I was doubtful BUT they did offer the best price and in the end did follow through with the merchandise they promised. ","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/491203#comment491203","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"CT_Julie","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Here is a quick follow up. They credited me with a 10% discount for my troubles and the item is working great. I would consider doing business with again if they can get their customer service issues resolved.<br><br>Horrible customer service. I cannot stress how bad it is. I called the company multiple times for my order status and was told on multiple occasions that it \u0022would ship tomorrow.\u0022 I was also placed on hold for over 30 minutes on two occasions and hung up on once. I called and cancelled my order and was told that my money would be refunded to my credit card. After a few days and no credit I called to check the status of my order again. I was told my order \u0022shipped today.\u0022 I called them on this because my order was supposed to be canx and my card credited. They gave me a tracking number which checked out and I got my item a month after I ordered it. I would not ever use this company again or recommend them to anyone. I was worried that I would never get my item. However, my item seems to be as described (new is questionable but appears to be) after I finally received it. I suggest you do some research about this company before you think about ordering from them. I don\u0027t think you\u0027ll feel comfortable with what you find.<br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/481597#comment481597","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"amuir24","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am regretting ever having exposed my credit card data to this website!<br><br>I ordered a Canon Powershot SX100, for $159.86 on September 11, 2009, via lorimerelectronics.com. I paid $168 for this camera, about 6 months ago, elswhere; but that camera was lost.<br><br>Today, Sept. 16, I realized I\u0027d not received a shipping confirmation; nor had I been charged. So, I called the customer service number, listed on the order confirmation e-mail, but it was no longer in service! Luckily I saved the web based confirmation page, which had another number. When I spoke to a sales rep. I was told they thought it was OK to go ahead an list this product, here on Google Shopping, without actually having received and verified their inventory; and that I was waiting on their shipment to arrive! <br><br>I do believe it is unlawful to bind a person to a sale and collect credit card data, for inventory you do not posses! As it would be to wait to make an order for inventory, until you\u0027ve recieved an order for said stock! <br><br>I also turned down a very attractive sale in order to be obligated to this purchase! <br><br>And I needed a camera ASAP; and was expecting to have one ASAP! <br><br>I tried explaining this all to the sales rep.; but he was incompassionate, and went on being very ignorant. <br><br>Finally he explained he was expecting his inventory any day; but when I said he could have until 9\/18, he suggested I order elsewhere! <br><br>Now that I\u0027ve exposed mycredit card data the damage is done, they\u0027ve got my personal information; all be it by what seems unethical! And they\u0027ve already consumed almost a week of my time and effort. So I\u0027m still going to give them a little more time; but I certainly wouldn\u0027t ask anyone to trade places!<br><br>For now they will be receiving the minimum amount of stars. And I am going to email a link, of this review, to the sales manager. I\u0027ll be updating this soon one way or another; if things pan out I will reflect that in my edit; but, for now, I would suggest not getting involved with this business from the get go!<br><br>After writing this review I did take the advice of the sales rep., and started looking for another vendor. After a couple hours I found an SX100, used, for $115. I still have the manual and cables from mty first SX100, and SquareTrade said they\u0027d rollover my warranty and give me money back; so i went ahead on that order and canceled this one.<br><br>On 9\/17 I got a call from lorimerelectronics, asking me if I\u0027d accept an upgrade to a better camera. I nice suggestion; but I was no longer in the position to accept! I wish they had made the offer the first time we spoke over the phone, and not waited until I posted this, shopped, and made an alternate purchase!<br><br>All in all it was somewhat of a run around, but the apology came through; I\u0027ll change their feedback to 2.5 of 5 stars.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/498337#comment498337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"cainbrogan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Horrible company and extremely shady. Poor website with no information on your order.<br><br>First, the guy calls me on Monday after I ordered on the previous Friday telling me I would need to pay an additional charge for an in-house warranty. Only after I told him that Sharp offered a one-year warranty for free did he back down. Another week went by and another phone call, this time informing me that I would need to pay an additional $150 in shipping even though they advertised that shipping was included. Again - I informed him of this and he insisted that I was incorrect. My invoice told the truth - he was forcing me to pay the additional money. I cancelled my order. NEVER under ANY circumstances should you do any business with these Slim Shadys!<br><br>Beware!","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/472576#comment472576","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"ajz66","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Avoid these guys at all costs. What a scam. A total basement opperation. These guys are totally out to make a quick buck. Customer service? Non-existent. Returns? Forget it. I tried for a month to return an item, and the only way they would accept it is if I changed my negative review on this site to a positive one. So yeah, if you see an overly happy review on this site? It\u0027s probably because the reviewer had to in order to get any kind of service. Now, it\u0027s been 60 days since they received the item back, and still nothing has been credited back to my account. I\u0027ve called at least a half a dozen times, emailed 3 or 4, still nothing, despite promises of \u0022you will see it in your account tomorrow.\u0022 My $300 is as good as gone as far as I\u0027m concerned. I will never see it again. Congratulations guys, you\u0027ve earned it.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/474935#comment474935","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"mjp61372","rating":"1"}, "single");){kind=link}
"Wonderful experience very helpful will definately buy again"