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My wife ordered a Garmin 305 forerunner for my birthday. They immediately debited her account and never sent the product. We have called several times (almost 10) and have been given a different excuse each time. The owner even changes his name and voice on each call.
I still do not have a product nor do I have my refund. The current excuse is CC billing company is down. Yesterday he promised my refund.
I have already contacted the FBI, FTC, and BBB on this company. DO a whois lookup, none of his given names match anything he sends in contacts with customers
Within 2 hours of posting this review, "Frank" called my wife demanding that the negative review be taken down and they would refund the money. So now they have withheld the goods we tried to purchase, now they are trying to extort a decent review for our money. Looking below my review, seems like this has happened before.
This company is part of a much larger scam. Upon further investigation this website is linked to the following sites:
If you come across any of these names, notify every agency possible
Anthony David Jacob Frank Joe Mally Esther Phillip
THey all apparently share the same address as well. "Frank" called my bluff and tried to basically extort my refund by giving him a positive review. Looking below that does not work either. Once my work settles down I am pursuing this through NYPD as well since I have their registered address. "
This review was modified by kazimer on July 16 2009 07:30:08 PM
"Horrible company and extremely shady. Poor website with no information on your order.
First, the guy calls me on Monday after I ordered on the previous Friday telling me I would need to pay an additional charge for an in-house warranty. Only after I told him that Sharp offered a one-year warranty for free did he back down. Another week went by and another phone call, this time informing me that I would need to pay an additional $150 in shipping even though they advertised that shipping was included. Again - I informed him of this and he insisted that I was incorrect. My invoice told the truth - he was forcing me to pay the additional money. I cancelled my order. NEVER under ANY circumstances should you do any business with these Slim Shadys!
The low prices are because their products are GRAY MARKET. This means that you may or may not have warranty coverage from the manufacturer.
They charged my credit card immediately after the order was placed.
Nearly 7 days later when I called to inquire whether the canera ordered had shipped, they informed me that the order was not shipped "beacuse the camera is not available". At this point, I insisted that the order be cancelled and the monies be refunded.
After multiple calls, recd. a e-mail stating that the order will be cancelled.
The next morning got a call stating that the order had shipped. Wsa s provided a UPS # that UPS has no record of.
So at this point I do not know if I am actually get the camera ordered.
"Where to begin? I ordered a Magellan Maestro 3250 GPS unit that was marked as "NEW" on their website. What I got was a USED Magellan Maestro 4250. I asked for a return authorization number and eventually got it and sent my order back to them. They confirmed over two weeks ago that they received the return but no refund as of yet. I have emailed several times, got a few increasingly rude responses, then none at all. I've called several times as well and get a different story every time I call. I intend to pursue a refund at this point through my bank and have filed complaints with the Better Business Bureau and the FTC. Classic 'bait and switch' con artists at Lorimer. DO NOT EVEN THINK ABOUT DEALING WITH THESE CROOKS!!! You'll be sorry you did.
After posting the preceding review, I received a call from "Frank" at Lorimer telling me that he would send me a refund check IF and only IF I posted a positive rating at that site and removed my negative rating. So I tried it--anything to get my money back. Still no refund!! Hence I re-posted this review. Do not buy anything from this morally bankrupt company of felon-quality thieves! Anyone else who changed their review to get the refund or merchandise Lorimer promised should re-post their original reviews too. This business should be stripped of any operating licenses it has! I have posted reviews as well at yellowpages dot com. I intend to contact UPS to inform them that Lorimer is using their service in the commission of crimes. I will contact FedEx, DHL and the USPS. It is a felony to use the USPS in the commission of a crime. I will also contact the New York Attorney General and have already contacted the New York State Governor's Office of Regulatory Reform, which apparently issues and maintains business licenses in the state of New York. "
This review was modified by adman79 on July 15 2009 08:04:47 AM
"This the absolute worst transaction I have ever experienced...if you could call it that. This is a sorry excuse for a business and a blatant scam. I ordered a Canon Digital camera SD870 and received a call a few days after placing the order from "Frank" offering to upgrade the camera to an SD880 for no additional charge, citing that they didn't have the older model in stock. I got the package and it was the wrong camera (a cheaper model). I told them to will call it and send the correct camera back to me in one-day air (I had made it clear several times that I was leaving on a trip and would cancel my order if I didn't receive it on time). After being on hold for an inexcusable amount of time and being assured that it would arrive on time, I didn't receive it, and then he pleaded with me to have it delivered to my hotel at my vacation destination. I never received the correct camera (after numerous, obviously made up excuses). This is a scam! After probably the fifth phone call, I told them to cancel the entire order and to will call the wrong camera model I still had. After a week, the item has not been picked up and my account has not been refunded. I have contacted the FBI and will not stop until this scam artist is behind bars. DO NOT DO BUSINESS WITH THEM. IT IS A SCAM!!!!!!!!!!
I'm filing a class action suit against them. Would anyone else on this board like to be apart of it? "
This review was modified by drose617 on July 17 2009 03:17:20 PM
"I am regretting ever having exposed my credit card data to this website!
I ordered a Canon Powershot SX100, for $159.86 on September 11, 2009, via lorimerelectronics.com. I paid $168 for this camera, about 6 months ago, elswhere; but that camera was lost.
Today, Sept. 16, I realized I'd not received a shipping confirmation; nor had I been charged. So, I called the customer service number, listed on the order confirmation e-mail, but it was no longer in service! Luckily I saved the web based confirmation page, which had another number. When I spoke to a sales rep. I was told they thought it was OK to go ahead an list this product, here on Google Shopping, without actually having received and verified their inventory; and that I was waiting on their shipment to arrive!
I do believe it is unlawful to bind a person to a sale and collect credit card data, for inventory you do not posses! As it would be to wait to make an order for inventory, until you've recieved an order for said stock!
I also turned down a very attractive sale in order to be obligated to this purchase!
And I needed a camera ASAP; and was expecting to have one ASAP!
I tried explaining this all to the sales rep.; but he was incompassionate, and went on being very ignorant.
Finally he explained he was expecting his inventory any day; but when I said he could have until 9/18, he suggested I order elsewhere!
Now that I've exposed mycredit card data the damage is done, they've got my personal information; all be it by what seems unethical! And they've already consumed almost a week of my time and effort. So I'm still going to give them a little more time; but I certainly wouldn't ask anyone to trade places!
For now they will be receiving the minimum amount of stars. And I am going to email a link, of this review, to the sales manager. I'll be updating this soon one way or another; if things pan out I will reflect that in my edit; but, for now, I would suggest not getting involved with this business from the get go!
After writing this review I did take the advice of the sales rep., and started looking for another vendor. After a couple hours I found an SX100, used, for $115. I still have the manual and cables from mty first SX100, and SquareTrade said they'd rollover my warranty and give me money back; so i went ahead on that order and canceled this one.
On 9/17 I got a call from lorimerelectronics, asking me if I'd accept an upgrade to a better camera. I nice suggestion; but I was no longer in the position to accept! I wish they had made the offer the first time we spoke over the phone, and not waited until I posted this, shopped, and made an alternate purchase!
All in all it was somewhat of a run around, but the apology came through; I'll change their feedback to 2.5 of 5 stars."
This review was modified by cainbrogan on September 18 2009 11:48:28 AM
"TERRIBLE!!! Do not order from this company! I called about my order 3x in two weeks and was told each time it would be shipping in 2 days. The final time I called, they called me back 2 hours later saying there was a flaw in the lens and they couldn't send it and tried to sell me something else. I'm still waiting on a refund. Update: I did receive a refund via google checkout the same day I actually canceled the order. I did appreciate their quickness in that matter. "
This review was modified by jena27 on July 15 2009 01:35:49 PM
"Purchased a Canon lens as the price was the best I could find online (about 10% below everyone else). then received a call a WEEK later saying they didn't have them in stock and it was unclear when they would have them. I understand if there was a discrepancy between the web and the stock room - but a week to figure this out?? Now I'm going to be waiting even longer to get my lens (from another company). On the positive side at least they didn't charge me and then have to credit later."
"DO NOT ORDER FROM THIS WEBSITE! I ordered a toaster oven that showed "in stock" on their website -- then got an email **10 days** later saying my order was canceled because the item was "not available". It took them 10 days to notice? I was supposed to have the item in 7-10 days."
"Here is a quick follow up. They credited me with a 10% discount for my troubles and the item is working great. I would consider doing business with again if they can get their customer service issues resolved.
Horrible customer service. I cannot stress how bad it is. I called the company multiple times for my order status and was told on multiple occasions that it "would ship tomorrow." I was also placed on hold for over 30 minutes on two occasions and hung up on once. I called and cancelled my order and was told that my money would be refunded to my credit card. After a few days and no credit I called to check the status of my order again. I was told my order "shipped today." I called them on this because my order was supposed to be canx and my card credited. They gave me a tracking number which checked out and I got my item a month after I ordered it. I would not ever use this company again or recommend them to anyone. I was worried that I would never get my item. However, my item seems to be as described (new is questionable but appears to be) after I finally received it. I suggest you do some research about this company before you think about ordering from them. I don't think you'll feel comfortable with what you find.
"
This review was modified by amuir24 on July 20 2009 03:59:14 PM
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![Share](javascript:share_rating({"review_body":"Horrible company and extremely shady. Poor website with no information on your order.<br><br>First, the guy calls me on Monday after I ordered on the previous Friday telling me I would need to pay an additional charge for an in-house warranty. Only after I told him that Sharp offered a one-year warranty for free did he back down. Another week went by and another phone call, this time informing me that I would need to pay an additional $150 in shipping even though they advertised that shipping was included. Again - I informed him of this and he insisted that I was incorrect. My invoice told the truth - he was forcing me to pay the additional money. I cancelled my order. NEVER under ANY circumstances should you do any business with these Slim Shadys!<br><br>Beware!","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/472576#comment472576","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"ajz66","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This is a SCAM!!!!<br><br>They may have low prices but they DO NOT DELIVER.<br><br>The low prices are because their products are GRAY MARKET. This means that you may or may not have warranty coverage from the manufacturer.<br><br>They charged my credit card immediately after the order was placed. <br><br>Nearly 7 days later when I called to inquire whether the canera ordered had shipped, they informed me that the order was not shipped \u0022beacuse the camera is not available\u0022. At this point, I insisted that the order be cancelled and the monies be refunded.<br><br>After multiple calls, recd. a e-mail stating that the order will be cancelled. <br><br>The next morning got a call stating that the order had shipped. Wsa s provided a UPS # that UPS has no record of.<br><br>So at this point I do not know if I am actually get the camera ordered.<br><br>DO NOT make the same mistake I made.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/476897#comment476897","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"Caldayals2948","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Where to begin? I ordered a Magellan Maestro 3250 GPS unit that was marked as \u0022NEW\u0022 on their website. What I got was a USED Magellan Maestro 4250. I asked for a return authorization number and eventually got it and sent my order back to them. They confirmed over two weeks ago that they received the return but no refund as of yet. I have emailed several times, got a few increasingly rude responses, then none at all. I\u0027ve called several times as well and get a different story every time I call. I intend to pursue a refund at this point through my bank and have filed complaints with the Better Business Bureau and the FTC. Classic \u0027bait and switch\u0027 con artists at Lorimer. DO NOT EVEN THINK ABOUT DEALING WITH THESE CROOKS!!! You\u0027ll be sorry you did.<br><br>After posting the preceding review, I received a call from \u0022Frank\u0022 at Lorimer telling me that he would send me a refund check IF and only IF I posted a positive rating at that site and removed my negative rating. So I tried it--anything to get my money back. Still no refund!! Hence I re-posted this review. Do not buy anything from this morally bankrupt company of felon-quality thieves! Anyone else who changed their review to get the refund or merchandise Lorimer promised should re-post their original reviews too. This business should be stripped of any operating licenses it has! I have posted reviews as well at yellowpages dot com. I intend to contact UPS to inform them that Lorimer is using their service in the commission of crimes. I will contact FedEx, DHL and the USPS. It is a felony to use the USPS in the commission of a crime. I will also contact the New York Attorney General and have already contacted the New York State Governor\u0027s Office of Regulatory Reform, which apparently issues and maintains business licenses in the state of New York. ","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/479130#comment479130","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"adman79","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"This the absolute worst transaction I have ever experienced...if you could call it that. This is a sorry excuse for a business and a blatant scam. I ordered a Canon Digital camera SD870 and received a call a few days after placing the order from \u0022Frank\u0022 offering to upgrade the camera to an SD880 for no additional charge, citing that they didn\u0027t have the older model in stock. I got the package and it was the wrong camera (a cheaper model). I told them to will call it and send the correct camera back to me in one-day air (I had made it clear several times that I was leaving on a trip and would cancel my order if I didn\u0027t receive it on time). After being on hold for an inexcusable amount of time and being assured that it would arrive on time, I didn\u0027t receive it, and then he pleaded with me to have it delivered to my hotel at my vacation destination. I never received the correct camera (after numerous, obviously made up excuses). This is a scam! After probably the fifth phone call, I told them to cancel the entire order and to will call the wrong camera model I still had. After a week, the item has not been picked up and my account has not been refunded. I have contacted the FBI and will not stop until this scam artist is behind bars. DO NOT DO BUSINESS WITH THEM. IT IS A SCAM!!!!!!!!!!<br><br><br>I\u0027m filing a class action suit against them. Would anyone else on this board like to be apart of it? ","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/481895#comment481895","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"drose617","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am regretting ever having exposed my credit card data to this website!<br><br>I ordered a Canon Powershot SX100, for $159.86 on September 11, 2009, via lorimerelectronics.com. I paid $168 for this camera, about 6 months ago, elswhere; but that camera was lost.<br><br>Today, Sept. 16, I realized I\u0027d not received a shipping confirmation; nor had I been charged. So, I called the customer service number, listed on the order confirmation e-mail, but it was no longer in service! Luckily I saved the web based confirmation page, which had another number. When I spoke to a sales rep. I was told they thought it was OK to go ahead an list this product, here on Google Shopping, without actually having received and verified their inventory; and that I was waiting on their shipment to arrive! <br><br>I do believe it is unlawful to bind a person to a sale and collect credit card data, for inventory you do not posses! As it would be to wait to make an order for inventory, until you\u0027ve recieved an order for said stock! <br><br>I also turned down a very attractive sale in order to be obligated to this purchase! <br><br>And I needed a camera ASAP; and was expecting to have one ASAP! <br><br>I tried explaining this all to the sales rep.; but he was incompassionate, and went on being very ignorant. <br><br>Finally he explained he was expecting his inventory any day; but when I said he could have until 9\/18, he suggested I order elsewhere! <br><br>Now that I\u0027ve exposed mycredit card data the damage is done, they\u0027ve got my personal information; all be it by what seems unethical! And they\u0027ve already consumed almost a week of my time and effort. So I\u0027m still going to give them a little more time; but I certainly wouldn\u0027t ask anyone to trade places!<br><br>For now they will be receiving the minimum amount of stars. And I am going to email a link, of this review, to the sales manager. I\u0027ll be updating this soon one way or another; if things pan out I will reflect that in my edit; but, for now, I would suggest not getting involved with this business from the get go!<br><br>After writing this review I did take the advice of the sales rep., and started looking for another vendor. After a couple hours I found an SX100, used, for $115. I still have the manual and cables from mty first SX100, and SquareTrade said they\u0027d rollover my warranty and give me money back; so i went ahead on that order and canceled this one.<br><br>On 9\/17 I got a call from lorimerelectronics, asking me if I\u0027d accept an upgrade to a better camera. I nice suggestion; but I was no longer in the position to accept! I wish they had made the offer the first time we spoke over the phone, and not waited until I posted this, shopped, and made an alternate purchase!<br><br>All in all it was somewhat of a run around, but the apology came through; I\u0027ll change their feedback to 2.5 of 5 stars.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/498337#comment498337","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"cainbrogan","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"TERRIBLE!!! Do not order from this company! I called about my order 3x in two weeks and was told each time it would be shipping in 2 days. The final time I called, they called me back 2 hours later saying there was a flaw in the lens and they couldn\u0027t send it and tried to sell me something else. I\u0027m still waiting on a refund.<br>Update: I did receive a refund via google checkout the same day I actually canceled the order. I did appreciate their quickness in that matter. ","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/481414#comment481414","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"jena27","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Purchased a Canon lens as the price was the best I could find online (about 10% below everyone else). then received a call a WEEK later saying they didn\u0027t have them in stock and it was unclear when they would have them. I understand if there was a discrepancy between the web and the stock room - but a week to figure this out?? Now I\u0027m going to be waiting even longer to get my lens (from another company). On the positive side at least they didn\u0027t charge me and then have to credit later.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/481962#comment481962","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"david_sf","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"DO NOT ORDER FROM THIS WEBSITE! I ordered a toaster oven that showed \u0022in stock\u0022 on their website -- then got an email **10 days** later saying my order was canceled because the item was \u0022not available\u0022. It took them 10 days to notice? I was supposed to have the item in 7-10 days.","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/499704#comment499704","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"travismetcalfe","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Here is a quick follow up. They credited me with a 10% discount for my troubles and the item is working great. I would consider doing business with again if they can get their customer service issues resolved.<br><br>Horrible customer service. I cannot stress how bad it is. I called the company multiple times for my order status and was told on multiple occasions that it \u0022would ship tomorrow.\u0022 I was also placed on hold for over 30 minutes on two occasions and hung up on once. I called and cancelled my order and was told that my money would be refunded to my credit card. After a few days and no credit I called to check the status of my order again. I was told my order \u0022shipped today.\u0022 I called them on this because my order was supposed to be canx and my card credited. They gave me a tracking number which checked out and I got my item a month after I ordered it. I would not ever use this company again or recommend them to anyone. I was worried that I would never get my item. However, my item seems to be as described (new is questionable but appears to be) after I finally received it. I suggest you do some research about this company before you think about ordering from them. I don\u0027t think you\u0027ll feel comfortable with what you find.<br><br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/Lorimer_Electronics\/comment\/481597#comment481597","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Lorimer_Electronics.jpg","store_name":"Lorimer Electronics","username":"amuir24","rating":"2"}, "single");){kind=link}
"AVOID THIS COMPANY UNDER ALL COSTS
My wife ordered a Garmin 305 forerunner for my birthday. They immediately debited her account and never sent the product. We have called several times (almost 10) and have been given a different excuse each time. The owner even changes his name and voice on each call.
I still do not have a product nor do I have my refund. The current excuse is CC billing company is down. Yesterday he promised my refund.
I have already contacted the FBI, FTC, and BBB on this company. DO a whois lookup, none of his given names match anything he sends in contacts with customers
Within 2 hours of posting this review, "Frank" called my wife demanding that the negative review be taken down and they would refund the money. So now they have withheld the goods we tried to purchase, now they are trying to extort a decent review for our money. Looking below my review, seems like this has happened before.
This company is part of a much larger scam. Upon further investigation this website is linked to the following sites:
www.taaffephoto.com
hotbuyselectronics.com
supersoundsstudioinc.com
UnitedCommercialGroup.com
J&O Doors LLC
If you come across any of these names, notify every agency possible
Anthony
David
Jacob
Frank
Joe
Mally
Esther
Phillip
THey all apparently share the same address as well. "Frank" called my bluff and tried to basically extort my refund by giving him a positive review. Looking below that does not work either. Once my work settles down I am pursuing this through NYPD as well since I have their registered address. "