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"I am very pleased and impressed by the team-style customer service provided to me by Littman Bros Lighting. An error caused by the supplier prompted a duplication in my initial product order between two companies. While the second company gave me a dozen reasons that it "wasn't their fault," the staff at Littman responded promptly by investigating and correcting the error, and pursuing a refund for my duplicated charge. Friendly, professional, and definitely on my "A+ List" for future orders! "
"I had two phone calls with your customer service department on my order. Both questions were answered promptly and professionally. I just got done installing all of my landscape lights and they look great. Thank you again for all of your help! Tim"
"We recently remodeled our master bath and kithen and ordered all new light fixtures from Littman Bros. because they had competitive prices online, plus free shipping. Three of the five lights we ordered arrived on time and intact, which made for a great customer experience as a first-time shopper with Littman. Two lights are on back order, which is ok because Chelsea Smith is extemely effecient with phone calls and e-mails to report the status of the order. She makes you feel like you are her only customer, which is hard to find when you are shopping electronically. Littman Bros. offers the best of both worlds ... great online shopping experience with personal customer service. Will definitely buy from them again and recommend to my friends and family."
"I appreciated the prompt customer service provided by Chelsea. Because of the service I received I plan on ordering my new home lighting through Littman Bros."
"Great help from Chelsea and fast ordering and delivery!"
"We recieved our light today, on time, as promised. My wife and I both like it very much. Our experience with littman Bros. was a very positive one and would nit heistate to buy from them again. "
"My order was shipped sooner than expected. The package arrived in good good shape. The merchandise was in good shape and my wife loves the light. Oh yes, the price was competitive with every other source I could find. What more can you expect from a vendor?"
"Although the lights I ordered took over three months to come in, Chelsea Smith, customer support, responded to my inquiries regarding shipping on the same day every time. She was very helpful and honest everytime. As a result of that, I am going to place another order from Littman today. "
"Chelsea Smith is an absolute doll of a girl. So helpful and responsive - customer service is just wonderful. I ordered a piano lamp for my sweetie for a Christmas gift and when the vendor had some problems obtaining parts...Chelsea followed through...found a replacement and made it happen so I could have the lamp in time to put it under my tree. That is SERVICE above and beyond. Thanks again to the whole staff but especially to Miss Chelsea!!!!"
"Customer service ROCKS!!!! Very happy with my order even tho I had to wait a whole month to get the other half of my order. They shipped when they said they would be in. Thank You so very much :D "
"Great customer service! I ordered 5 lights, 2 were shipped immediately. The other 3 were on back order from the manufacturer. Littman advised me immediately that they would not be available for approximately 8 weeks and gave me the option of ordering something different, waiting or a refund. Also, when ordering I input the wrong coupon code, but telephoned Chelsea in customer service the next day and she credited me with the correct coupon code. I would definitely shop with them again."
"Chelsea is such an asset to Littman Brothers. The factory sent us the wrong glass sconces, I contacted Chelsea and she took care of making sure we got the correct glass sconces sent out to us. I definitely will do business with Littman Brothers again & will recommend them to family & friends! "
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