1/5

posted Nov-29-2010

"Catastrophically - supply the wrong size - no obligingness eternal discussion"

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3/5

posted Nov-15-2010

"This order was placed on August 8th, 2010 for Aputure LCD Timer Remote, Wireless Remote Kit for Canon 5DII, Triopo B2 ball-head... a total of 9 items. The parcel is sent from Hongkong three days later, when goes to Canada Customs, it has been refused and returned by Canada Customs because of a wrong declaration. Eventhough with proof that Canada Customs did return back the parcel, untill now November 15th i never receive my merchandise.

As soon as Linkdelight was informed, e-mails back and forth, answers are always a same tune... to wait when they got the returned item (for how long, from August to November???) before proceeding the next step.

This company, when everything went well, it seems that we have a good deal but when something needed to be resent or replaced: have a good luck.

--updated on 03/17/2011
After many 'debates', they agreed to resend the package. All in good working condition."

This review was modified by quangthcnd08 on March 17 2011 10:34:25 AM

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5/5

posted Jun-22-2011

"feel to be in disagreement with the negative comments herein.
Linkdelight buying come from the June 26, 2009. I made 10 orders this company and never, ever, I had to regret any error in shipping.
It is true that, as they ship from Hong Kong to Spain have suffered some delays because of the great logical distance. Recent shipments have been faster than expected and provided the requested materials have arrived in perfect condition.
I think, as always, ever trust these people, especially the good price offered and the quality of its articles."

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1/5

posted Aug-17-2009

"I have recently bought couple of items from www.linkdelight.com on-line store. Problems:
1. They say - will ship your items within 24 hours. Purchase made on the 22d of July. I requested shipping info on

the 29th. It appears to be not shipped yet. Reply I get in the email: "All our staff went out for a tour annually,

so we can not arrange the parcels. Please understand." OK - I understand, - just a week, come on!
2. Item - soft box - supporting strips are not bending the right way, the material is very rough - it is

practically impossible to get correct shape of the box. But most importantly - the whole construction is so

fragile, that if you are lucky to set it once, I'd say - keep it that way forever, because there is no guarantee

you will be able to assemble that "thing" another time again, without breaking it.
2. Item - barndoor - built quality is so pure, that even if it worked, I am afraid it would not last long, unless

you are going to use it as decoration. But, the one I received, had 4!!! hinges broken straight out of the box. I

sent them pictures complaining.
3. Item - studio flash trigger, 2 channel. Received single channel. The sender unit has no fixing ring, therefore

slips off the hot-shoe after the slightest move. More - it would not fire every second time. Complained again.

So here is what I get back - "For the mistake made on our listing, we really feel sorry about that. We would like

to refund the cost of the two items to you . But the refund can only be arranged after we have the return item.

Please understand. According to the return policy, the return fee should be under the buyers' account..."
I have checked - the return would cost me 30Eu, which is more than replacement items cost. And what, if I get

another faulty set? Ship it again? Another 30Eu? You have to be donkey!
Tried to clarify that, but they do not bother to reply to my emails anymore. Looks like they keep this on-line shop

to sell all "brokes" and returns that are not as easy to get rid of on E-bay. Stay away - this is my advice."

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1/5

posted Dec-13-2011

"Worst service ever! Do not shop with them! I returned an item and 3 months later I am still waiting for a refund, all I get is hassle after hassle from the representative I communicate with! Do not shop here!!!!"

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4/5

posted Oct-03-2010

"I had an overall good experience with this store. I intially ordered a Benro travel angel carbon tripod from this site and when I found a better price on ebay , I emailed them. They matched the price which I saw on ebay and also included express shipping. I had the tripod in the US within 5 business days.
My only complaint is regarding the packing. The original Benro box came wrapped completely in packing tape and it was impossible to take it off without damaging the original box. Important if I did not like the tripod and wanted to return it!!
The tripod itself is excellent, was not damaged in transit and thankfully I do not have any intention of returning it !!
Overall if not for the packing issue I would give them 5 star rating. "

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1/5

posted Dec-22-2011

"Worst ever to deal with product did not work and if it did its rubbish cheap nasty rubbish.They said they would send me a replacment and if you believe that then Ill see you on the moon.
Paypal would refund if I spend about 65% of the original purchase price to send it back with Signed for delivery.
My advise is never buy from these people and never buy from
anywhere where your consumer rights do not exsist.
17/1/12 Still no replacment, bunch of crooks if you ask me.
I Just hate people who just rip you off and dont give a xxxx.
As far as the reply from linkdelight is concerned.HONEST THEY SAY I dont think so.Feedback is not good way to solve problem they say.
Well we all know the way to solve the problem, but it seems that ruby of linkdelight, does not have the will to do the
right thing.
Use these people, and if the product is rubbish, you may end up like me,out of pocket and fobbed of with fauls promisses.
"

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5/5

posted Jun-28-2011

"Only positive. After I had ordered, it took only 6 days to get it shipped from Hong Kong to Norway! If I were to buy the same in Norway, it would probably cost around $ 1000 , but from Linkdelight it costed only $ 240.
I take this company extra serious since they supply almost all products with 1 year warranty (which gives me the feeling of a secure transaction).
Especially their filters, do I recommend (have only tried their glass filters). Good quality. Works well even in sunlight. Works much better than what I had expected (for that price)"

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5/5

posted Mar-08-2011

"3 weeks for delivery are okay from China to Austria.
Quality of products good."

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5/5

posted Jul-19-2011

"I have orderd several items from Linkdelight, I am very happy with every item I have ordered. The service is very good as well.
I will continue to do business with Linkdelight, very good products & prices."

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