We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
RatingsRating
Full Rating Profile
  • Limoges Jewelry
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.50/10 5.50/10
    Chance of future purchase: Rating 1.07/10 1.07/10
    Shipping & packaging: Rating 1.07/10 1.07/10
    Customer service: Rating 1.07/10 1.07/10
    Return/Replacement policy: 0.00/10

36 Customer Reviews

Rating 2/10
1/5
modified review posted

"I'm sorry to say that they do not follow through with their online "guarantees." I ordered an item to arrive GUARANTEED by Mother's Day, and it did not. When I called to have my shipping money refunded, they were completely unwilling to fully refund my money. The best they could apparently do was give me 30% back on my order, which did not come close to the price I paid for supposedly guaranteed shipping. I will not be using this company again."

modified review This review was modified by Pandin42 on May 12 2015 12:35:42 PM


Rating 2/10
1/5
modified review posted

"DON'T USE LIMOGES!!! It is the worst service I have ever experienced (besides Comcast, maybe). I purchased two necklaces for Mother's Day on April 10th and was told I would receive another email letting me know my order had shipped. After two and a half weeks, I still didn't receive the email, so I called customer service. My representative told me the necklaces were back ordered (which they failed to mention when I purchased the necklaces), but that I should receive my necklaces by Mother's Day. A few days later, I got the email confirming my necklaces had shipped on May 1st, but the link for the tracking number was invalid. I called customer service again to see when the package would be delivered, and they told me by the Friday or the Saturday before Mother's Day. Now today, the day after Mother's Day (which is 31 days after I made my order), I still haven't received my package, so I called again for the third time, and the package should be delivered in 14 business days from May 1st, so by May 20th, which is 10 days after Mother's Day. I asked for a full refund, which they said they could give me if I ship the package back after I receive it. So they want me to wait until May 20th to send the necklaces back (oh, and the shipping is an out-of-pocket cost for me) to get my full money back (minus shipping expenses) within 2 billing statements (that's another few weeks). After some prodding, the representative told me they'd return 10% back, which doesn't even cover the cost of shipping back to them or to my mother."

modified review This review was modified by aammjjhh on May 11 2015 10:30:47 AM

Rating 2/10
1/5
modified review posted

"The sad part is, not only did they keep my money, they've kept my fiancée's money as well and I'll probably never get the ring. I just think it's sad that they are able to do this to people and get away with. To those of you who have received your items and are completely satisfied, you were lucky. "

modified review This review was modified by DisgruntledinTrentonNJ2 on March 26 2015 01:19:12 PM

Rating 2/10
1/5
modified review posted

"Do Not Ever order from them! Rude customer service! They lost the ring I ordered on March 6, 2015 and I was told it would be here before march 17 , 2015 and it didn't .they sent a new ring and a full refund but wouldn't give overnight shipping? Really full refund but no overnight shipping? even though it is one of their options on their site for the shipping..."

modified review This review was modified by kennidymyers on March 18 2015 07:21:48 PM

Rating 2/10
1/5
modified review posted

"Horrible worthless jewelry. The worst customer service ever. I would gave them no stars if I could. "

modified review This review was modified by KeepsItReal on December 28 2014 04:29:02 PM

Rating 2/10
1/5
modified review posted

"I now hate this company, I ordered 5 engraved heart items for my kids and mother because my brother just passed away and Christmas eve is his birthday so I wanted to give them all a heat with his name and birth stone on that day. When I received my order 2 hearts were missing. I went on line to chat whit some one about it, I told them how much it ment to me to receive the items by the 24th and the could care less and told me I could call a supervisor. I called and asked for a superior and the lady on the phone did not let me talk to one she said they more than likely lost the items, I told her my store and she said I would receive an email from a superior by the next day when I received the email it was a don't reply one and said it takes 2 to 3 weeks and I would more than likely not receive them by Christmas eve . Sadly I could not give everyone there gifts at once thanks for nothing! I will be writing this same review where ever I can so others don't have this happen to them. No one I talked to cared what these items meant to me"


Rating 10/10
5/5
modified review posted

"I live in Canada. I made two separate purchases from Limoges within two weeks apart and both parcels arrived in mint condition without any issues and in much less time than expected. The first parcel was for two engraved pieces, which arrived 3-5 days from date of order and the second set of purchases included 6 items, which also arrived in under a week. I was waiting for the first shipment to arrive when I came upon these reviews. I was scared to have what happened to others happen to me but thankfully that wasn't the case. In fact, I am very pleased with the orders I put in and the quality of service received (time, product and efficiency). I also had communication with a service representative via email and they were quick to respond and answer all my questions in depth."

modified review This review was modified by tmrwstaken on December 13 2014 07:15:48 PM

Rating 2/10
1/5
modified review posted

"the gold overlay they guarentee not to turn, or refund or EXCHANGE ,,, is only good for 30 days..rings do turn after 30 days so tough luck....DONT BUY THIS JEWELRY...FALSE ADVERTISMENT.... WANT U TO PUT A STAR FOR RATING..WISH THEY HAD A WARNING DONT BUY SIGN TO PICK FROM "

modified review This review was modified by MYGMAWD on November 12 2014 07:11:54 AM

Rating 8/10
4/5
modified review posted

"I had a wonderful experience with Limoges Jewelry the first time that I ordered. I got my mother a beautiful Mother's Ring. The second time, however, when I ordered...things were really messed up, due to riots in the countries that they make the jewelry. It wasn't necessarily their fault, but their customer service dept could have had a few lessons in common courtesy. I ordered those items last Christmas and still have yet to receive them."


Rating 2/10
1/5
modified review posted

"This is the worst customer service I have ever received. Some of the products I bought were terrible quality, they were not exactly as shown on the website, the engraving is very faint. One order I received was missing an item and I had to argue that even though it showed shipped on the packing list it was not in the package that I received. There were several items on that order and they did resend the missing item. I returned two items totalling $170 due to extremely poor quality and still to this day have not received a credit. When I called to find out why I had not received a credit they stated they never received the items back, unfortunately I sent it Canada post (so on top of it all I had to pay to ship their crummy stuff back), and they could only track it to the border. The several people I spoke to at Limoges said too bad for me and when I talked to their corporate office they couldn't help me, when I had to leave a message with my name they wouldn't call me back, it was only when I called with a different number could I get someone to talk to me. There was no offer of a credit, discount off next order or any sort of compensation, not even of a minor nature. "

modified review This review was modified by C.hardaker on October 10 2014 12:33:10 PM

No Avatar
Limoges Jewelry User
Rating 2/10
1/5
modified review posted

"The worst company I have ever known went though amazon and I do not know why amazon wold deal with a company that steal people money now I want deal with amazon never deal with a third d party I thought I was just dealing with amazon "


Rating 10/10
5/5
modified review posted

"I ordered an 18KGold over Sterling Silver class ring. I paid $222 for it. They promised that it would ship on April 18th, six weeks after my order. I was worried due to all the negative reviews. The good news is that they delivered my ring a week before they promised. I love my ring and am glad that I bought it from them. I will us them again in the future. I am 100% satisfied with their service and product."

modified review This review was modified by RobertMacDonald on April 13 2014 10:03:44 PM

Rating 2/10
1/5
modified review posted

"I would certainly never recommend Limoges! I ordered a mother ring the very end of October and here it is the end of January and still have NOT received it! I was promised twice that I would receive it before a Christmas and as it got near I called again and they said no i would not have it in time! I was furious and they promised 20% off....that was before Christmas. ..and I'm still without the ring I ordered for my mom. They are absolutely ridiculous. Never again!"

modified review This review was modified by hayden15 on January 25 2014 11:02:27 AM

Rating 2/10
1/5
modified review posted

"After scouring the internet for a college class ring that didn't cost $430 or more, I ordered the Limoges sterling silver Marquise class ring on November 12th, 2013. It seemed like the perfect deal — about the price I'd wanted to pay for a class ring and gorgeous.

I should have remembered: if it seems too good to be true, it probably is.

As of yet, I have not received it (though I got an email stating that it shipped and the USPS has "received the package information.") Unlike others, I'm fine with this as 6-7 weeks was always the estimate when I placed my order. However, the more reviews that I read, the more anxious I am as to what I'm *actually* getting. Many people speak of "silver" that flakes off to reveal *lead* and turns fingers green, antiquing that flakes off, shallow engraving that fades quickly, and missing stones.

My ring is slated to arrive at the end of January, and I will definitely be coating it in clear nail polish as a preventative measure if it looks okay. If it's a *complete* waste of money, I will be sending it back and just forego a class ring.

Interestingly enough, the Limoges Facebook page (which had been blowing up with angry customer comments prior to Christmas) and the Limoges Customer Service live chat are offline now.

BUYER BEWARE.
"

modified review This review was modified by collegestudentblues on January 10 2014 02:54:51 PM

Rating 8/10
4/5
modified review posted

"It's a very great experience with Limon jewelry ...


http://vajajewelry.com/
"

modified review This review was modified by KiranKumar on December 30 2013 12:59:25 AM

Ratings Calculation Change


Share Limoges Jewelry's store rating

Limoges Jewelry is not a merchant member. If you're this merchant, learn more!

Limoges Jewelry is not a merchant member
Limoges Jewelry does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »