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"Great company to work with. Quick shipping and very responsive to customers."
"WOW! I was a bit scared when I received my chandelier (it was a 16 bulb ET2 and very fragile). My contractor took several weeks to actually open the box and install the unit. Much to my dismay a couple of the bulbs were broken and half of the unit was not working. It was past my 30 day period from purchase so I was scared that the unit would not be replaced. Much to my surprise, Lynn, their customer service rep was EXTREMELY helpful and sympathetic. She had multiple conversations with the manufacturer (was trying to just send parts) and convinced them to send a new replacement in a timely manner. I would highly recommend doing business with this company and will shop here again. "
"I purchased Kichler low voltage lighting to install around our house. I had two minor issues with the product and when I contacted Lighting by Lux they were quick and efficient in researching my problems and, best of all, their solutions worked! I just love dealing with vendors and people who exceed my expectations and LbL certainly qualifies on that score. I will definitely use them again."
"We've ordered from lux in the past. No problem this time or last. "
"This was the first time we had ordered anything like this online. We were a little nervous but it was truely a delightful experience. The service was GREAT and our fixture is just beautiful. We'll order again."
"We were amazed at the selection of lights offered at LightingByLux.com. We ordered a Tiffany rose lamp on Feb. 7 for $80 - a price that is comparable to other websites. By Feb. 15 we received an email confirmation that our order had shipped, and it arrived the next day via FedEx."
"Could not ask for better service. My beautiful Quizel Chandelier arrived within days of ordering. Their web-site is easy to maneuver through, and pictures closely represent the product. I would do business with them again easily. Their prices were very competative, and a big plus was the 'no restocking fee'! "
"This was, by far, one of the most pleasant online shopping experiences we have encountered. The staff was extremely attentive in answering our questions and could not have been more courteous. Our order was promptly expedited and delivered. What a pleasure to know that good old fashion customer service still exists. Keep up the great work!"
"I received the fixture quickly and as described. Thank you!"
"Fast shipping and a good price, will do business with Lux again."
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