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894 reviews 
posted May-24-2012 
“Hi there,
My apologies for the inconvenience. We will follow up with you via email about your request. In the meantime, we will open a Customer Service ticket for you and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox”
posted May-24-2012 “Hi there,
Thank you for shopping with us and telling us about your experience. We will follow up with you via email about your request. In the meantime, we will open a Customer Service ticket for you and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox”
posted May-23-2012 “Hi there,
My apologies for the inconvenience. We will follow up with you via email about your request. In the meantime, we will open a Customer Service ticket for you and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox”
posted May-23-2012 “Hi there,
My apologies for the inconvenience. We will follow up with you via email about your problem. In the meantime, we will open a Customer Service ticket for you and you will be able to check the progress of your request by accessing My Tickets on our website. Follow this link to view the ticket center: http://www.lightinthebox.com/index.php?main_page=ticket_center, and our customer service team will help you there.
Thank you,
LightInTheBox”
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posted May-23-2012 
This review was modified by 
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![Share](javascript:share_rating({"review_body":"I ordered my dress for my best friends wedding and its on the 17 of June my dress wont get here till three days after the wedding do not ever buy anything from here unless you are willing to wait a month for you things.i would like to know what i can do to make things go faster<br>","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1568316#comment1568316","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"dustie411","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I did the custom measurements when I ordered this dress and they did an amazing job. If you need a bit of wiggle room I suggest adding an inch to the measurements you send it. I am very pleased with this dress. ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1565682#comment1565682","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"JanetZacc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered a beautiful prom dress from LITB, but I haven\u0027t received it. My prom is THIS FRIDAY! I can\u0027t find a way to see if my order has been shipped, and I paid for the fastest shipping. I really need this information so I can prepare a back-up plan!","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1565374#comment1565374","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"holybell","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I ordered my petticoat for my wedding on 4\/30\/12. It shipped on 5\/1\/12, i picked the 10-20 day shipping option because my fitting is not until August but i have no idea if the package is even on its way. The website has not provided a tracking number and now there is an icon in \u0022my orders\u0022 that says ask about import tariffs? i tried emailing the site directly but did not recieve a clear response as to if i have to pay any import fees. It just said to contact my local customs office but with what my order number? don\u0027t they need a tracking number? and what is the point of paying a shipping fee if i have to pick it up from a customs office. HELP!?! Has anyone else had this issue?","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1565018#comment1565018","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"LTarabokija","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I\u0027m 19 year old female from Finland. With my spouse we ordered wedding dress (Ball Gown Sweetheart Chapel Train Satin Lace Wedding Dress With Wrap) and wedding decorations from LightInTheBox website for our wedding. Ordering was easy and the dress came within couple of weeks, sooner than we expected. It was well packed. The dress is so beautiful and it fit so well! MY DREAM CAME TRUE! <br><br>Pics (the wedding dress + white bolero) http:\/\/www.flickr.com\/photos\/79121490@N07\/7250244892\/in\/photostream\/lightbox\/","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1564202#comment1564202","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"AmporVath","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered a pair of dance shoes and I have received two shoes but both for right feet. It took about 2 weeks for the package to come, really not pleased with my order however the price was really good and quality is not that bad either. ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1563562#comment1563562","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"agala23","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought silver colour of this bag for my sister\u0027s upcoming weeding,and it was beautiful than i thought,and the product was excellent.I would recomend this website to everyone.Thank you lightinthebox.com is good to do business with you.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1563170#comment1563170","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"mary2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They are very professional. I live in Turkey and they shipped all my orders in a couple of days. The items on sale are fabulous..cheap but good quality..I was planning to buy a phone case only but my shopping ended in 13 items:) thank you for such a good service.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1562930#comment1562930","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"spacey_","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Although i spent weeks worrying and stressing that i would not receive my dress in time for prom it eventually came 2 days before and luckily it fit me perfectly!! Other than the fact that it was a bit long and i had to get it tailored i still loved it and i wouldn\u0027t have wanted any other dress!!! The dress was really pretty and i was super amazed at how it fit so snug and perfectly. I really liked the side \u0022wings\u0022 it gave it a more unique look and was fun to play with for pictures. Lightinthebox did an amazing job with my dress and it was beautiful :)","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/comment\/1562496#comment1562496","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"allthemorereasons","rating":"5"}, "single");){kind=link}
"In the begining I received the dress with diferent sizes and some defect, but finally my dress was amazing. The services, the dress, the customer services was perfect. I recomend the company and all product. If you have a problem with the product don't worry the company help you to solve the problem.
Ines Carreno"