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4,948 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","store_rating":"8.66","total_reviews":"4948"}, "store");)
reply posted Jun-09-2013 
“Dear Customer,
Thank you for shopping with us and telling us about your experience. We will follow up with you via email about your request. Since you already have a Customer Service ticket open, please follow the link http://www.lightinthebox.com/index.php?main_page=ticket_center to check the progress of your request.
Thank you,
LightInTheBox”
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![Share](javascript:share_rating({"review_body":"doorbell set. I like it very much and it will make it easier knowing if the caller is for me or the rest of the household. I can not figure out how to access the other tunes (36)","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/3014513#comment3014513","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"katzi","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exactly the right colors of the canvas as I expected. Highly recommended. Also fast delivery. Thanks.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/3013231#comment3013231","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"Nixiangying","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Had a first order with lightinthebox, and everything went fine, products were on time, as ordered and nice.<br><br>However, beware - if anything goes wrong, the customer service is really bad after placing the order. I recently ordered personalized products:<br><br>1. The website estimated time order preparation at 24 hours + 3 to 5 days shipping. So I assumed that with 12 business days for a special event I was safe.<br><br>2. Now ... 4 days after payment was received 10 days of processing time was added to my estimated shipping date. According to their term, you can only cancel the order 3 days after payment .... so now too late for cancellation and meaning the goods would arrive too late for the event.<br><br>3. I tried to contact customer service asking for explanations, or alternative non-personalized products delivered on time: no phone number, no live chat (live chat is only for pre-sales, not post sales) and only very rude delayed responses just stating that I could not cancel the order.<br><br>Now I will receive the goods too late for my wedding, and cannot even cancel the order or talk to anybody. <br><br>This is really bad ... I just wanted to share the warnings with everybody. .<br><br>","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/3013205#comment3013205","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"Fabi29","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I am very happy with the service and quality of the merchendise that I received form the LightInTheBox. And the good thing about the product is price is very good. I am very happy that I found this","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/3007327#comment3007327","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"NABP","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I searched the Internet, looking for odd sized curtains. Fortunately I found 'lightinthebox.com' and found the exact size I needed. I wasn't expecting much as I have never heard of them but to my surprise the curtains arrived and were beyond terrific. I'm very pleased with my experience and am preparing to purchase more.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2998395#comment2998395","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"ctufts","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Absolutely gorgeous set, will be the perfect accessory (and bling) on my wedding day! ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2996597#comment2996597","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"KezAttwood","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great Prices, love the products! Have bought from them before, and will continue to buy from them in the future :)","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2992753#comment2992753","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"Leahcamp","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They arrived within the estimated timeframe and were cut to the specified size (we custom ordered them). The only minor complaint I have is that you can see a bit of the seam in the middle, but it's not noticeable when they're hanging up. ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2988509#comment2988509","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"TAS504","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"very happy and satisfied with my purchase! Delivery was very quick! ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2984761#comment2984761","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"liliancauchi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Have not been dissapointed with the numerous purchases I have made with Lightin TheBox so far.Their products,prices,shipping and customer service,I have no complaint,and will use them again if a product I need is offered for sale on their site. ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2982087#comment2982087","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"tyrevor","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I like buying on lightinthebox.i always received my goods in good condition and as ordered with fast shipping. I am really thankfull to LIGHTINTHEBOX and the supplier.very satisfied and happy to have goods at my door at cheap price.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2981905#comment2981905","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"nazirfasion","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The evening bag I purchased was even nicer when it arrived than its photo showed. The colour was as ordered and the rhinestones really made it look so very elegant. It will be kept for very special occasions. Communications by LightinTheBox has been excellent and I have been kept informed of the progress of my order throughout.","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2981355#comment2981355","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"Holly38","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I haven't tried them yet, but they FEEL amazing, they are really soft and come in a cute case. The bag is plastic so it's easy to clean if you need to. Love them! ","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2981011#comment2981011","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"mprpa","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"So far so GREAT! This item works perfectly! Fits Ipod, iphones 3-4s! Awesome!","link":"http:\/\/www.resellerratings.com\/store\/Light_In_The_Box\/review\/2974511#comment2974511","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Light_In_The_Box.jpg","store_name":"LightInTheBox","username":"Ivyjud29","rating":"5"}, "single");){kind=link}
"u guys impress me again... fast shipping and top rate packing its awesome i love u guys.... and good quality... "