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Stores > LightInTheBox
  • LightInTheBox LightInTheBox Elite Status
    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • option not available Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.87/10 8.87/10
    Chance of future purchase: Rating 9.14/10 9.14/10
    Shipping & packaging: Rating 8.13/10 8.13/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 8.75/10 8.75/10
Voice your opinion! Review LightInTheBox by clicking a star below.
Rating 10/10
5/5
2017-03-27

Cartão Multitool

"Muito bom, produto de qualidade, igual a foto do anúncio, e bom preço!"

This review was modified by Paulospi on March 29 2017 06:00:02 PM

Rating 10/10
5/5
2017-03-27

Par-fait

"ce sweat est top, il est chaud en plus de ça ♥ "

This review was modified by MelonBug on March 29 2017 11:00:09 AM

Rating 10/10
5/5
2017-03-26

Excelente

"Los productos vienen en buen estado, llegan dentro del tiempo estimado y el servicio al cliente es perfecto.
"

This review was modified by xlarryx on March 28 2017 07:00:09 PM

Rating 10/10
5/5
2017-03-26

Excelente site!

"Hoje em dia é difícil achar sites bons de preço e seguros, mas aqui não achei problema nenhum! Recomendo!"

This review was modified by YellowOrangePiranha on March 28 2017 01:15:01 PM

Rating 10/10
5/5
2017-03-26

Excellent product, excellent support

"I ordered a set of lanterns over gifts to friends. Got it all on time. Support site pleased. Delivery to Russia depends only on the mail of Russia and the customs service. The store is big. I'll order more for the holidays."

This review was modified by Dmitriiru on March 28 2017 01:15:01 PM

Rating 10/10
5/5
2017-03-26

Buena compra

"Muy bueno el producto,excelentes condiciones de entrega
llego a tiempo
"

This review was modified by NeonGreenCoral on March 28 2017 11:15:02 AM

Rating 10/10
5/5
2017-03-26

Venden lo que prometen

"Compré tres prendas en la página web, y se ajustaban a lo que ofertaban y no tuve ningún problema ni con el pago mediante tarjeta ni con el pedido."

This review was modified by Dibh on March 28 2017 09:15:02 AM

Rating 2/10
1/5
2017-03-26

beware!

"Placed an order paid the shipping but then additional charges required before delivery can be made! Doubled the cost of the order! "

This review was modified by StephFlynn on March 28 2017 08:30:02 AM
Rep reply posted Mar-27-2017

A rep from LightInTheBox, LightInTheBox, has responded

“Dear Customer,

Please kindly note that usually your local Custom Office will charge you the tax fee for imported products. Being aware of this situation and we'd like to provide better service, so we started Tax Insurance service. As long as customers paid for the Tax Insurance, we'll fully refund the Tax fee to them. The Tax Insurance could be paid at the checkout page when you're placing the order: https://www.lightinthebox.com/download/3a39381c-3ae3-4376-8bde-800c4058d8f7

However, you didn't pay for this tax insurance so that's why we didn't refund the Tax Fee to you. Hope you could understand.

In regards of this issue, our supervisor already contacted you in ticket. So please kindly check the ticket here: https://www.lightinthebox.com/index.php?main_page=ticket_after_detail&id=15061676

Sincerely,
LightInTheBox Customer Service”


Rating 10/10
5/5
2017-03-26

acquisti

"ho comprato il mio abito su light in the box e mi e' arrivato in 17 gg, l'abito e' come in foto ha un bel tessuto ed e' rifinito molto bene, consiglio a tutti questo sito"

This review was modified by katiuscia on March 28 2017 02:15:01 AM

Rating 10/10
5/5
2017-03-25

Excelente servicio

"Es una de las mejores tiendas virtuales que he visto hasta ahora y de la que estoy muy urgulloso, tiene buenos precios y es muy recomendado por youtuber"

This review was modified by Keurys de aza valdez on March 28 2017 12:01:47 AM

Rating 8/10
4/5
2017-03-25

Good so far

"All of the items came just like the picture! "

This review was modified by Mirian-1036 on March 28 2017 12:01:34 AM

Rating 10/10
5/5
2017-03-25

J'Slender

"La peluca es hermosa ♥ es idéntica a la de la foto, me gusto mucho y seguire comprando aqui, muchas gracias :"

This review was modified by J'Slender on March 28 2017 12:01:34 AM

Rating 10/10
5/5
2017-03-25

Light in the box is my web shop

"Alles wat ik nodig heb kan ik hier vinden,Ik ben erg zeer tevreden met de kwaliteit en de prijs
ik raad iedereen even hier een kijkje komen nemen.
A.Djemil
"

This review was modified by DjebbarDjemil on March 28 2017 12:01:33 AM

Rating 10/10
5/5
2017-03-25

HHOBD Torque Android Bluetooth OBD2

"A verry handy tool that works correct.
Fast shipping and good service......;
"

This review was modified by Hans-13409 on March 28 2017 12:01:23 AM

Rating 8/10
4/5
2017-03-25

recomendadisimo

"Todo lo solicitado llego a tiempo y muy bien empacado. Una excelente experiencia comprar con ellos."

This review was modified by ElizabethValencia on March 28 2017 12:01:19 AM

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LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,426 merchant members.