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Store InformationStore Info
Full Rating Profile
  • LightInTheBox

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.37/10 8.37/10
    Chance of future purchase: Rating 7.65/10 7.65/10
    Shipping & packaging: Rating 7.11/10 7.11/10
    Customer service: Rating 7.51/10 7.51/10
    Return/Replacement policy: Rating 7.83/10 7.83/10

6,878 Customer Reviews

Rating 10/10

Cute Doggie Coat!

"I just received this coat for my dog and I love it! It fits her great I had to get the XXXL and I like that I can adjust the strap to make the fit just right around her middle. I also like that it has a safety reflective line that will show where she is when light hits her as the coat is black and she is black. Thank you Lightinthebox."

This review was modified by PennieCamden on February 03 2016 01:48:56 PM

Rating 10/10

Excellent LED G9 bulbs

"The G9 LED bulbs work very well, good strong light, one tenth of the energy consumed compared to the previous halogen bulbs. Happy with the purchase!"

This review was modified by ADCI123456789 on February 03 2016 12:45:50 PM

Rating 10/10

Excellent matériel à un prix terrible!

"J'ai commandé des lampes LED, caméra, électronique, lampe de poche super lumineuse, etc. Du matériel d'excellente qualité à un prix incroyablement bas. Bien emballé, ce matériel m'est parvenu rapidement et me donne entière satisfaction. Je recommande LightInTheBox pour les prix, la qualité des marchandises et du service."

This review was modified by Leqc on February 03 2016 12:02:14 PM

Rating 10/10

ottimo sito

"ottimo sito prezzi molto convenienti , bisogna solo avere pazienza per via dei tempi di spedizione.... ma la merce arriva...."

This review was modified by ciccios on February 03 2016 11:40:06 AM

Rating 8/10

very good

"là, je n'ai rien à dire, super contente de l'avoir ça valait le coup d'attendre ! j'aime la couleur noir et marron, la taille, la matière, bref, je pense commander le même dans une autre couleur. "

This review was modified by ALOHANUI on February 03 2016 11:31:29 AM

Rating 10/10

The First Order That Lead to Others

"I'm always hesitant about buying clothes off line because of not knowing whether or not they're going to fit right, because you can't try them on. However, I tested the water with this first order and I couldn't have been happier!!! I ordered a cute, black, sweetheart neck line mini dress, and I absolutely love it!!! It fit perfectly!!! That being said, I then got back on the site, and ordered a bunch more stuff about two weeks later, and again couldn't have been more pleased!"

This review was modified by Brooke18 on February 03 2016 11:08:31 AM

Rating 10/10


"Es una pagina excelente con precios increhibles y muy confiable e comprado ya varias cosas y la verdad siempre e estado satisfecha con sus productos es una excelente opcion para hacer compras la recomiendo ampliamante es la mejor."

This review was modified by paulaJR on February 03 2016 10:51:07 AM

Rating 6/10

kingzone K2 5.0 " Android 5.1 Smartphone 4G (Due SIM Octa Core 13 MP 3GB + 16 GB Nero / Bianco

"Buon telefono, buon venditore. Pagata dogana per €31,23 però avendo fatta l'assicurazione attendo il rimborso.

Rating 2/10


"Dear Demetrics Copeland,

Thank you for shopping with us.
Please note your order was re-shipped out via PostNL-Track on 2016-01-22. The tracking number is RC321861321NL. You can track it in the following link:
It usually takes 10-20 working days (14-28 days) for the package to arrive. So it's normal that you still haven't received the package because it's still in transit. However, if you do not receive your order by [2016-02-22], please contact us as soon as possible. We will then contact the courier for you.

We thank you for your understanding in this matter. Please feel free to contact us if you have any further questions.

LightInTheBox Customer Service

So I said ok and then they said this.
Not Found
Netherlands(PostNL International Mail)?
Item is not found at this moment, If necessary, please verify with the package sender and check back later.
and then they said this.

Dear Customer,

We apologize for the inconvenience and that the tracking system isn't working, you will receive the package by [2016-02-22.

LightInTheBox Customer Service . Which is unprofessional so again where the hell is my package!!!!

Rating 10/10

Alles super! sehr weiterzuempfehlen

"Light in the box ist eine tolle Seite, wenn man günstige schöne Sachen haben möchte. Insbesondere bin ich von dem Make Up begeistert :) !
Manchmal dauert der Versand etwas länger, aber es lohnt sich auf jeden Fall.


This review was modified by jenniibe on February 03 2016 09:53:44 AM

Rating 10/10

Ótimo lugar para comprar!

"Faz muito tempo que compro no Lightinthebox e nunca tive problemas. Fiquei surpreso com a qualidade dos produtos que vendem. São muito bons e o melhor, são muito mais baratos! Volto a comprar, indico e parabenizo à empresa!!! Pode confiar!!!"

Rating 10/10


"Ich hatte bei LightInTheBox obige Spotlampen bestellt und mit PayPal bezahlt.
Leider erfuhr ich dann auf dem Zollamt, dass diese LED-Reflektoren in Deutschland nicht eingeführt werden dürfen, da die CE-Kennzeichnung fehlt.
Über PayPal habe ich dann einen Antrag auf Käuferschutz gestellt und auch von LightInTheBox schnell mein Geld zurück bekommen.
Die Ware wurde wieder vom Zollamt an LightInTheBox zurück geschickt.
Vielen Dank an LightInTheBox für die schnelle Abwicklung.
Ich werde auch zukünftig bei LightInTheBox surfen und sicher wieder was bestellen.
Toller Service, kann man empfehlen.

Rating 10/10

Good store

"I bought a xiaomi action camera from this store. Delivery about a month. Camera is original. Packaged good. I bought with a good discount. Support responds quickly in social networks and on the website. Always sent bonuses and discount coupons. Store is well, I recommend"

This review was modified by rainsta on February 03 2016 05:18:09 AM

Rating 10/10

Ótima loja

"A loja é confiável, podem comprar sem preocupação,os produtos são de boa qualidade e o preço muito baixo, a entrega é feita dentro do prazo, estou muito satisfeita com meus pedidos, o preço é bem menor que outras lojas, vou continuar comprando sempre e acho que todos deveriam comprar, são os melhores preços que já vi."

Rating 10/10

The greatest online shop

"I buyed there mobile phone. Phone is good. Very very good! Original. New condition. Fast shipping.
I will surely buy again on LightInTheBox, I am very happy and satisfied.
I can recommend only LightInTheBox. Only positive emotions!

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LightInTheBox is a Merchant Member! Learn more

LightInTheBox is a merchant member
LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,635 merchant members.