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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.57/10 8.57/10
    Chance of future purchase: Rating 8.72/10 8.72/10
    Shipping & packaging: Rating 8.64/10 8.64/10
    Customer service: Rating 8.50/10 8.50/10
    Return/Replacement policy: Rating 8.39/10 8.39/10

What is this?

5,939 Customer Reviews

Rating 10/10
5/5
modified review posted

"Thank demand had been received was a good deal"


Rating 6/10
3/5
modified review posted

"I was disappointed in the item I ordered... it was waaaay too short for my 5'10" body. Unfortunately through communicating with their team about returning it, I was unable to get my return in the mail within the 15-day period. So now I'm stuck with a dress I can't wear. Yay."


Rating 10/10
5/5
modified review posted

"Thanks, very nice and cheap and fast shipping.
I appreciate the service and will buy again
"


Rating 10/10
5/5
modified review posted

"Great products. Just bought a few shoes from LightInTheBox and I love all of them. The shoes are comfortable and they look great! I will certainly be buying from LightInTheBox again."


Rating 10/10
5/5
modified review posted

""S-View Flip Smart Sleep Awake Flip Case for Samsung Galaxy S4 I9500 Good delivery time.. this one is best for samsung s4 100% safety""


Rating 10/10
5/5
modified review posted

"Purchased items was accurate described. Delivery was on the time."


Rating 10/10
5/5
modified review posted

"Great product, exactly as described. Delivery was quicker than expected. Would definitely deal again."


Rating 2/10
1/5
modified review posted

"Missing item in my order order, no answer from consumer service but they took the time to deleted my review. Wont be shopping there anymore.

Edit : order a game controller with charging cable wich was not include in the order...
"

modified review Rep reply posted Sep-11-2014

LightInTheBox, LightInTheBox rep has responded

“Dear Customer,

Sorry for all the inconvenience, but we just checked your order, with the order number 1408110408690033 you provided with, there is just ONE item in the order. How can 'MISSING ITEMS' happen? We believe there must be something very wrong, please check your order again, and leave us a fair review, we will really appreciate that!

Thanks for shopping with us!

Sincerely,
Lightinthebox”


Rating 2/10
1/5
modified review posted

"beware lightinthe box for they we sell you junk and they are impossible to get up with and them being in china you cannot take them to court we need to get this company off line. can you imagine the billions they have made by scamming honest people. oh yea when you try to get your money back they will not let you sign in on your account. hope billions will read this before you lose your hard earned money."

modified review Rep reply posted Sep-08-2014

LightInTheBox, LightInTheBox rep has responded

“Dear Customer,

We apologize for the inconvenience. Please send your order number and other details to feedback@lightinthebox.com with the subject “Resellerratings review”. We will help you there.

Thanks,
LightInTheBox”


Rating 10/10
5/5
modified review posted

"I received this order in very quick time and it is exactly as described on the website. The Sora Keyblade is beautifully made and I would recommend this item and website to anybody. Great service. "


Rating 10/10
5/5
modified review posted

"I am very happy with my purchase at lightin the box. I will order more products in the future at light in the box because it is not expensive and the quality is perfect.
"


Rating 10/10
5/5
modified review posted

"These purchases have worked out exceptionally well, the gloves on the girls really did look high quality and I have been informed, by the girls, that they felt fantastic! In my opinion they definitely looked expensively attractive and I have been told by all concerned that they were a great purchase and added significantly to the glamour of the girls. Thank-you Lightin The Box. "


Rating 10/10
5/5
modified review posted

"Light in the box Service is quick and apt. The products they send are of very good quality and reasonable rate. I find the website look and feel also easy to access and select products.

I recommend the website and the products for everyone, small and big.
"


Rating 10/10
5/5
modified review posted

"Customer service is great and always very helpful! No shipping charge is another reason I like to purchase from lightinthebox. Had to returned a few items because each size is different. Overall I will continue to purchase from you.

Caroline
"


Rating 10/10
5/5
modified review posted

"When I received my package from lightinthebox, it was everything I hoped for. The dresses were the right color and fit me superb. I will be ordering from them again. "


LightInTheBox is a Merchant Member! Learn more

LightInTheBox is a merchant member
LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.