We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • LightInTheBox LightInTheBox Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Diantong Square, 7 Jiuxianqiao North Rd, Beijing, China
    • Contact: feedback@lightinthebox.com
    • Phone: n/a
    • Customer Support: http://www.lightinthebox.
    • Business Hours: Monday to Friday 9:00am-6pm CST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.42/10 8.42/10
    Chance of future purchase: Rating 8.63/10 8.63/10
    Shipping & packaging: Rating 7.60/10 7.60/10
    Customer service: Rating 8.36/10 8.36/10
    Return/Replacement policy: Rating 8.33/10 8.33/10

6,611 Customer Reviews

Rating 10/10
5/5

"Light in the box offers so many affordable options for cosplay and fancy dress parties! The Quality always amazes me and their service is really amazing! Cannot tell people enough about this site!"


Rating 10/10
5/5

"First time ordering...was very nervous about ordering from site. But pleased with dress! It actually is a skirt and top. it arrived around 16 days after purchased, so not bad - within time stated on their policy. The two piece dress is very pretty, quality to be expected for sale price and fabric type! I am a size 4 in us sizes so I ordered a "L". I will definitely order again from Light in the box."


Rating 10/10
5/5

"the product was easy to set up and the delivery was fast!"


Rating 10/10
5/5

"Excellent and lucrative. I recommend to buy the item. "


Rating 10/10
5/5

"Got the item at last, first order item was not arrived but then informed them about it and they resend the item and got it with 3 weeks time. Am happy with the product and their services. Hope to deal more from here. "


Rating 10/10
5/5

"Product in this price is good.. will test soon.. pic is attached for users :) 
Fully recommended
This is my 7th order with lightinthebox.com
"


Rating 10/10
5/5

"Have received and am very happy with it. Just as described in the description. "


Rating 10/10
5/5

"AMAZING SHOES!! I LITERALLY WILL NEVER SHOP ANYWHERE ELSE FOR SHOES SO KEEP THE SALES GOING! :D amazingg !! "


Rating 8/10
4/5

"Got this yesterday. Wore it today and loved it. It fit so well. Thanks "


Rating 10/10
5/5

"I am very happy with the overall product quality of Light In the box products. Till date I have ordered 14 paintings and barring a few glitches I am very happy with the quality and finish. Moreover, the customer care service is very prompt."


Rating 10/10
5/5

"I LOVE IT!!!! This is so high-end!!! for a fraction of the cost of name brand! it has many compartments. I bought so i can go hiking. I am confident now that this backpack will fit everything that i need! And it came fast! Thanks once again Lightinthebox!!!! "


Rating 10/10
5/5

"This is a real eye catcher. We put it above our dining table and it makes the room. It looks even better in person. "


Rating 10/10
5/5

"I orderd 7 jewelry items and could not have ore pleased if I had gotten them at Saks Fifth avenue. each piece and set that I ordered was even nicer than the
Pictures that I saw. I am VERY. Suprised And Very happy with e erythi g that I received.
"


Rating 10/10
5/5

"I have received good quality item, and i will recommend this site to other friends. "


Rating 8/10
4/5

"Came across this online store from Google search, browsing of the products is easy with recommendations of similar products I may have interest in. Price wise is very competitive and value for money on the quality of product delivered. Payment is no fuss and processing in time with order to shipment and delivery. I'm satisfied with this online store and will make purchase again as a returning customer. Thanks."


Ratings Calculation Change


Share LightInTheBox's store rating

LightInTheBox is a Merchant Member! Learn more

LightInTheBox is a merchant member
LightInTheBox participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.