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Full Rating Profile
  • Rating 9.70/10 63 reviews

    9.70 / 100
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    Liftchair.com is a merchant member
    Liftchair.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.
  • Liftchair.com contact information

    • Address: 6630 W Cactus Rd B107
    • Contact: support@liftchair.com
    • Phone: 623-931-1983
    • Customer Support: 1-800-798-2499
    • Business Hours: 11am - 10pm Daily.
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 9.50/10 9.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 9.00/10 9.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 63 Customer Reviews

Rating 10/105/5
modified review posted

"Very easy site to work with. Fast responses and follow up data."



Rating 10/105/5
modified review posted

"On time, great service, great replacement part!"

Rating 10/105/5
modified review posted

"Order arrived promptly. Their technician helped me find the exact part I needed for my lift chair. These people really take the time to help you!"

Rating 10/105/5
modified review posted

"tech support technician very helpful and accommodating. Received parts when expected."

Rating 10/105/5
modified review posted

"Fast delivery. Pleased with the remote. Everything in working order now."

Rating 8/104/5
modified review posted

"it was what we were looking for works great"

Rating 10/105/5
modified review posted

"Ordered a new hand control for our grandmothers chair, works perfectly again, good as new. Shipped quickly and no issues. Thanks"

Rating 10/105/5
modified review posted

"The new remote works like a charm. Thanks, I can now use my lift chair again."

Rating 10/105/5
modified review posted

"Ordering was very easy and lift chair controler worked well. Thank you."

No Avatar
North Carolina
Rating 10/105/5
modified review posted

"Its the 11th of March and still have not got my order why???? No on seems to be able to tell me why. I ordered on the 3rd of March was suppose to receive by 7th of March. I've tried to track it and today it still says left AZ. on the 7th I think. My wife id disabled and if she hadn't needed her chair I would have not ordered the 2nd part. The 1st part was late as well. May this is the USPS issue but I don't think Lift Chair actually got it to the post office till the 5th. I was told I would receive my package on March 6th or 7th. As of today nothing. I called yesterday and Lift Chair was suppose to call me back no call so I have called again today and waiting for them to call. I think we deserve better service and consideration for a discount and the I-Pad. This is not good customer service. Thanks Bob Stephens

PLEASE REMOVE THIS REVIEW FORM LIFT CHAIR.COM THE DELAY IN ME BEING ABLE TO RECIEVE THE PARTS WAS NOT THE FAULT OF LIFT CHAIR BUT THE USPS NOT HANDELING THE PACKAGE AS IT HOULD HAVE BEEN HANDELED. PLEASE NOTE I HAVE RE-REVIEWED AND ALL ITEMS ARE NOW 4 STAR. THANKS FOR YOUR HELP WITH THIS MATTER. BOB STEPHENS
"

Rating 10/105/5
modified review posted

"Still do not have my order but I know that customs take their time. Expect it later next wek."

Rating 8/104/5
modified review posted

"Thanks to Liftchair.com's well organized Web site, I was able to quickly locate a replacement for the actuator on my lift chair. Would suggest however that the Web site be tweaked a bit so that helpful troubleshooting info is more prominent and that visitors to the site be more encouraged to take advantage of same. "

Rating 10/105/5
modified review posted

"I willgive you a revue once it has been delivered. I do hope it is as good as my wife tht we received last november.
"

Rating 10/105/5
modified review posted

"Talked at great length to Ken the 34 year salesman who did an outstanding job of describing the Liftchair and the comparable Golden product in extreme knowledgeable detail. He let me decide which to buy and I ended up ordering the Liftchair even though it was a little more expensive. I liked the 4 year complete warranty."

Rating 10/105/5
modified review posted

"My 100 year old grandma was given a used Lift chair from one of her passing assisted living neighbor.
It being an older chair it’s in great shape. The Power Supply went out on the 28th and a couple of clicks I ordered a new one. SKU p419 Dewert Ultra Control Box Replacement Set Up w/ Hand Control was ordered on 1/29/2014 in my mailbox on 2/1/2014. The Power Supply was Very easy to transfer into her chair.

All is better in grandma’s world again.

Thank you,

Don Judd
Reno, Nevada
"