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Stores > Liftchair.com
  • Liftchair.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      85304
    •  
    • BUSINESS HOURS
      11am - 10pm Daily.
      GENERAL PHONE
      623-931-1983
      FAX
      n/a
    • SUPPORT EMAIL
      support@liftchair.com
      SUPPORT PHONE
      1-800-798-2499

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.25/10 6.25/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 6.88/10 6.88/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Liftchair.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-04-03

5 stars

"I got my order and it was correct. It worked great on my husbands chair. I would order from you again. Thank you very ."


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Verified Customer
Rating 10/10
5/5
2017-03-29

Lift chair part

"Great and I am so thankful "


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Verified Customer
Rating 10/10
5/5
2017-03-24

Very well pleased

"It was easy to usethe site ,easy to find information , and easy to check out. I got my order quick and product wasgoog quallity. Will use them for future purchases."


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Verified Customer
Rating 8/10
4/5
2017-03-08

Surprised

"Their email returns was none existent. Phone calls, I was told they would email me. didn't happen.
I called after 4pm their time and talked with a Rep. They checked and gave me a possible ship date. I called that date and the checked and gave me a shippers name and tracking number.
Do call later in get a Rep to check and contact you.
I'm happy with my purchase.
"


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Verified Customer
Rating 10/10
5/5
2017-01-30

"I received wonderful information from Ken and he was incredibly knowledgeable on the types of chairs I was looking at. He gave me great advice and even took the time to understand my medical needs. I cannot wait to get my chair! I have surgery tomorrow 1/31/17 and once my chair arrives in a few weeks, I am sure I will be a very relaxed and comfortable woman as I go through a year recovery. "


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Verified Customer
Rating 2/10
1/5
2017-01-23

Ridiculous!

"I never dreamed that I would be asked to rate Liftchair.com before my chair is even made, let alone delivered. I suggest you replace ResellerRatings.com with a reputable service."


Rating 2/10
1/5
2017-01-03

Do not purchase from

"We purchased a motor for my moms chair in September. The part sent did not work. After finally reaching someone they agreed to our returning the part. They said upon testing the part they would issue a refund. The part was received by them on October 2. After several emails and phone messages they finally responded by email and said a refund would be issued. It is now three months later. They no longer respond to my emails or return my calls and no refund has been issued. They are not a reputable company. "


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Verified Customer
Rating 10/10
5/5
2017-01-01

great service

"quick delivery now i have my chair back so happy"


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Verified Customer
Rating 4/10
2/5
2016-12-17

A website that doesn't have much interaction (5 month Order) with the chair maker!

"About a 5 month (from order with money paid) to final delivery! During which time I sent 10 inquiries on the status, 3 inquiries were answered,
7/20 ordered
8/25 (inquiry). Check back 9/10
9/20 inquiry will get back in 48 hrs-no answew
10/1 inquiry will get back in 48 hrs-no answer
10/25 inquiry will get back in 48 hrs-no answer
11/10 inquiry. Said item was in line for delivery
11/30 inquiry will get back in 48 hrs-no answer
12/04 inquiry. Said item will be shipped that week
12/11 inquiry. Said item will ship in 2-3 days
12/16 phone call asking if someone would accept.

I ordered a the cloth version, I realize that this would take longer! But on the liftchair website they do not state anything about time periods. I began to check BBB ratings to see if I was out $1,800. A bit scary. The chair is great, but time periods and communication need to be addressed on the website. Possibly a partial down payment!



"


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Verified Customer
Rating 10/10
5/5
2016-12-04

Replacement part was to find!

"We received the Lift chair control almost 2weeks ahead of scheduled time. Thanks for the efficiency. "


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Verified Customer
Rating 10/10
5/5
2016-11-27

Repair easy

"The service was great. The part was easily installed and the chair worked great. Thank a lot
Bill
"


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Verified Customer
Rating 6/10
3/5
2016-11-26

Customer service

"I went on line to get information for a power supply. Over a period of one week I sent two emails and had no response from either one. I also called the phone number on your web site and got sent directly to voice mail. Why leave a message on voice mail if I get no response to emails. I placed an order and hope it works. If not I will return for a full refund including shipping cost. Please improve your customer service. Thanks Charles Whitmer"

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Verified Customer
Rating 10/10
5/5
2016-11-15

"fashtshipping and very happy and easy to get "

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Verified Customer
Rating 2/10
1/5
2016-11-10

Can't get estimated delivery date.

"After more than 6 weeks of waiting, still can't get estimated delivery! Cancelled order and had to purchase elsewhere. Since this chair was needed for medical reasons, waiting another 6-8 weeks was not an option. "


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Verified Customer
Rating 8/10
4/5
2016-10-19

Quick response.

"Was concerned about an order, but received a quick response to it's status. Thank you."


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