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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LifeFence.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13100 State Road 54, Odessa, FL 33556
    • Contact: sales@lifefence.com
    • Phone: 1-888-454-3301
    • Customer Support: 1-888-454-3301
    • Business Hours: 9-9 EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

What is this?

48 Customer Reviews

Rating 2/10
1/5
modified review posted

"Product Ok, but poor experience. Customer service is either incompetent or intentionally misleading. Had to file a credit card dispute to get a refund for an item missing from our shipment; became tired of the non answers I received from customer service for a week. FYI, it will likely take weeks to receive tool kit after purchase of fence. We decided not to wait and purchased the required drill bits and guide elsewhere. Had to follow up on every detail; very poor communication from Web Direct Brands. There are a lot of other options for pool fence, I don't recommend this one. "


Rating 10/10
5/5
modified review posted

"Quick, easy, and pleasant to deal with."


Rating 10/10
5/5
modified review posted

"Everything was good except the first shipment left out the hinges and latched for the gate . This made it take a couple of days longer to finish. Our help had to go back to work so that made it harder. The measurements described between the post was off by a few centimeters that drove my husband crazy. He is a surgeon it had to be perfect"


Rating 2/10
1/5
modified review posted

"I received this survey, yet have not received product. It was shipped a week after ordered and still in transit. "


Rating 2/10
1/5
modified review posted

"I Was Told The Product I Need Was Out Of Stock And It Would Be 3 Or 4MonthsTo Get Some Pole Inserts For My Pool Fence "


Rating 2/10
1/5
modified review posted

"Put in order on 5/20, received confirmation and my card was billed immediately. Received this survey today (5/27), still have not received my product. I called and was told that the material was backordered and they have no idea when they will get it in. They told me possibly a month. "


Rating 10/10
5/5
modified review posted

"Good communications and working through my issues...."


Rating 10/10
5/5
modified review posted

"Very good product, easy to install."


Rating 10/10
5/5
modified review posted

"A great experience and prompt"


Rating 10/10
5/5
modified review posted

"delivery was quick and installation was simple"


Rating 10/10
5/5
modified review posted

"Great communication and fast shipping. "


Rating 10/10
5/5
modified review posted

"Order was shipped out the next day. Judy was awesome. the free drill loaner and guide was a deal maker"


Rating 10/10
5/5
modified review posted

"They beat all others on price, and the fact that they lend you the drill, drill bit and guide, save you another $100 or more on the final cost of the fence. People were great to work with too!"


Rating 10/10
5/5
modified review posted

"We had a straight line winds episode that crashed down a tree on our above ground pool, and damaged portions of our fence. We are replacing some of it because we like it so much we wanted the same fence. We are also adding a gate. We love it. Inexpensive, easy to move or remove if you have to and relatively easy to install."


Rating 10/10
5/5
modified review posted

"LifeFence has been very easy to work with. Online orders have been filled and delivered in a timely way. I'm very satisfied."


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LifeFence.com is a Merchant Member! Learn more

LifeFence.com is a merchant member
LifeFence.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,837 merchant members.