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Store InformationStore Info
Full Rating Profile
  • LifeFence.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 13100 State Road 54, Odessa, FL 33556
    • Contact: sales@lifefence.com
    • Phone: 1-888-454-3301
    • Customer Support: 1-888-454-3301
    • Business Hours: 9-9 EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 7.50/10 7.50/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 6.67/10 6.67/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

What is this?

51 Customer Reviews

Rating 10/10
5/5

"We had pavers laid directly on compacted sand, due to this fact we need to pull up some sand/pavers around the area where the gate would be installed and put a couple sacks of concrete down and reset the pavers. Once this we done the gate and fence was easy to install and looks great!"


Rating 10/10
5/5

"very good product and fairly easy to install. drilling does require some effort."


Rating 10/10
5/5

"Love the peace of mind this fence will give us knowing my pool is now safe for my little grandson. It was not to hard to install. My husband and son in law had it up very quickly. It also looks nice around the pool."


Rating 2/10
1/5

"Product Ok, but poor experience. Customer service is either incompetent or intentionally misleading. Had to file a credit card dispute to get a refund for an item missing from our shipment; became tired of the non answers I received from customer service for a week. FYI, it will likely take weeks to receive tool kit after purchase of fence. We decided not to wait and purchased the required drill bits and guide elsewhere. Had to follow up on every detail; very poor communication from Web Direct Brands. There are a lot of other options for pool fence, I don't recommend this one. "


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Verified Customer
Rating 10/10
5/5

"Quick, easy, and pleasant to deal with."


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Verified Customer
Rating 10/10
5/5

"Everything was good except the first shipment left out the hinges and latched for the gate . This made it take a couple of days longer to finish. Our help had to go back to work so that made it harder. The measurements described between the post was off by a few centimeters that drove my husband crazy. He is a surgeon it had to be perfect"


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Verified Customer
Rating 2/10
1/5

"I received this survey, yet have not received product. It was shipped a week after ordered and still in transit. "


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Verified Customer
Rating 2/10
1/5

"I Was Told The Product I Need Was Out Of Stock And It Would Be 3 Or 4MonthsTo Get Some Pole Inserts For My Pool Fence "


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Verified Customer
Rating 2/10
1/5

"Put in order on 5/20, received confirmation and my card was billed immediately. Received this survey today (5/27), still have not received my product. I called and was told that the material was backordered and they have no idea when they will get it in. They told me possibly a month. "


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Verified Customer
Rating 10/10
5/5

"Good communications and working through my issues...."


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Verified Customer
Rating 10/10
5/5

"Very good product, easy to install."


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Verified Customer
Rating 10/10
5/5

"A great experience and prompt"


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Verified Customer
Rating 10/10
5/5

"delivery was quick and installation was simple"


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Verified Customer
Rating 10/10
5/5

"Great communication and fast shipping. "


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Verified Customer
Rating 10/10
5/5

"Order was shipped out the next day. Judy was awesome. the free drill loaner and guide was a deal maker"


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LifeFence.com is a Merchant Member! Learn more

LifeFence.com is a merchant member
LifeFence.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,850 merchant members.