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"Ordered two items.First item, a True Writer pen was on backorder for 4 weeks. Backorder has been extended by at least another 4 weeks. Email explaining the delay essentially said "stuff happens".Second item, a Lapdesk was shipped next day but they shipped the wrong item. It took 3 phone calls to get everything straightened out. Finally received the Lapdesk along with a notice that if I did not return the incorrect item they would charge my credit card. This was before they even sent the return shipping information. Nice job in threatening customers.I cancelled the balance of the order."
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