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Ratings Rating
Full Rating Profile
  • Rating 6.90/10 1,215 reviews

    6.90 / 100
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    Let's Talk is not a merchant member
    Let's Talk does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • Let's Talk contact information

    • Address: n/a
    • Contact: service@letstalk.com
    • Phone: 1-800-980-0936
    • Customer Support: 1-800-980-0936
    • Business Hours: Monday-Friday: 6:00AM to 8:00PM PST (9:00AM to 11:00PM EST) Saturday: 8:00AM to 4:00PM PST (11:00AM
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.00/10 8.00/10
    Chance of future purchase: Rating 7.00/10 7.00/10
    Shipping & packaging: Rating 7.00/10 7.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

All 1,219 Customer Reviews

Rating 2/101/5
modified review posted

"No one ever informed me that the phone was on back order for 3 weeks and i still haven't received it yet."

Rating 2/101/5
modified review posted

"horrible service. Will never deal with again. Will recommend people do not use you guys...."

Rating 8/104/5
modified review posted

"Was told I had to port an existing number to my new service with Verizon, so I purchased two prepaid phones and activated said phones to have an existing number to port into the new phones. That was an additional $50 purchase plus cab fair to and from the store where the prepaid phones were bought. Only after the foretold hassle was completed was I approved, but the estimated ship date kept changing from one day to the next. I had paid the 2 day shipping fee and was becoming very aggrivated with the hold on activation and shipping of the phones. I called to complain. The customer care representative was very helpful and knowledgeable. He contacted his supervisor and I was later told my two day shipping fee would be refunded and my phones would be sent out that day with free next day delivery. The phones were delivered on the final estimated arrival date given by Let'sTalk! The phones were in excellent condition, although there was one single issue. The phones did not come with the ported numbers I was told to purchase, only after a few hours did the phones alert us of a phone number change.We were told we needed a number to port and then the phones came with new numbers, so this was apparently false information and ended costing me not only money but time and a great deal of stress. After contacting family and friends with my new contact information, I again had to contact my family and friends a second time to give them my original portable number. Overall very time consuming and stressful."

Rating 10/105/5
modified review posted

"I will continue to use to go to him for every upgrade, as I have for the last two. He is super helpful and friendly, and reliable"

Rating 4/102/5
modified review posted

"Compared to my last experience this one was not in the same ballpark. Very unimpressed with long wait times to get replacement phone and was double charged. Will not use again. "

Rating 10/105/5
modified review posted

"I have to say it was one of my most satisfying experiences ordering from the internet."

Rating 10/105/5
modified review posted


Rating 10/105/5
modified review posted

"Great experience. ..will recommend to my friends. Thanks again"

Rating 8/104/5
modified review posted

"I am satisfied with not having to pay for the phone. Thanks a million. It was the number one reason I had not purchased a newer phone."

Rating 10/105/5
modified review posted

"Very prompt and professional service. Thank you!"

Rating 2/101/5
modified review posted

"Phone is back ordered .the people were not helpful at all as far as when the product will be in. They were terrible at interrupting me when I was trying to ask questions"

Rating 10/105/5
modified review posted

"This was the second time I delt with lets talk and very pleased with both transactions,Thanks lets talk"

Rating 6/103/5
modified review posted

"Dissapointed with the options of cell phone pRoviders that they offer. But customer service was nice. Lots of options for new phones. "

Rating 10/105/5
modified review posted

"Thank you so much. You came through with just what we wanted!"

Rating 10/105/5
modified review posted

"They were extremely helpful even when the carrier we had chosen needed additional information in order to complete the application process! Thank you Let's Talk! We will definitely be using you for all of our future mobile needs."

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