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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,490 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5

"Camera and lens came on time and excellent condition. Second time using the service, both very good. "


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Verified Customer
Rating 10/10
5/5

"Their program works great this the
4 th years in a row that I have rented a lens For a family vaction everything Worked Great lens arrived on time
Could not ask for more.
Thanks
"


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Verified Customer
Rating 10/10
5/5

"Excellent service as always. Well packed, on time...perfect!!!"


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Verified Customer
Rating 10/10
5/5

"Love this company. I have used them many, many times and they are accommodating, professional, and great to work with."


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Verified Customer
Rating 10/10
5/5

"LR is always my go-to source for that special lens or camera that I can't justify buying.
Great job as always.
"


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Verified Customer
Rating 10/10
5/5

"Outstanding product and service!"


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Verified Customer
Rating 10/10
5/5

"What can I say? Smooth transaction, great prices, on-time delivery and great customer service! We rented a 150-600mm telephoto lens for our trip to Africa. Two weeks worth of memories captured: a week climbing Mt. Kilimanjaro and a week long safari including the Serengeti Plains, Ngorongoro Crater (Caldera) and a tour of a Maasai village. Over 2000 photos and never once had an issue with the equipment. We will definitely rent from LenRentals.com again."


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Verified Customer
Rating 10/10
5/5

"Once again, another flawless, easy lens rental. The rental prices are competitive over other companies, and they provide the best customer service. "


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Verified Customer
Rating 10/10
5/5

"Painless process. 2nd time I've used you guys. Awesome experience. Well recommended. "


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Verified Customer
Rating 10/10
5/5

"This being a first time renting lens was a great experience. Shipping was fast and yet flexible. Lens were kept in excellent condition when received and worked splendid. Not to mention great friendly customer service! Looking forward into doing business again!"


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Verified Customer
Rating 10/10
5/5

"Item came on time and exactly as described. It included return shipping labels to make it easy to re-pack and return. I highly recommend and will use them again"


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Verified Customer
Rating 10/10
5/5

"Got everything as described. Everything was clean. Everything was packed perfect. Expectations on my end were clear. Will probably never rent from anyone else!"


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Verified Customer
Rating 10/10
5/5

"Absolutely outstanding service! From the rental to the actual purchase, these folks were everything you could hope for as a customer, especially one dealing in rather unknown territory like I was. Can't praise them enough."


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Verified Customer
Rating 10/10
5/5

"Just could not be more pleased. Great price, great service!! Made a mistake on the address for my order and they happily corrected it for me without complaint. Gear was in great shape and functioned perfectly. Definitely will rent again!"


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Verified Customer
Rating 10/10
5/5

"Great service and exceptional experience."


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LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,716 merchant members.