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Stores > LensRentals.com

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 9.58/10 9.58/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

2,624 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-01-31

Professional level service and communications

"I appreciate the status updates via Twitter and email. You know exactly where you stand with LensRentals.com. Prices are great, and equipment selection is up-to-date and in like-new condition. Fast, dependable shipping and their customer service is the best. I'm a small customer, and have rented occasionally over the past 4 years, but I'm treated like the pro that rents every week. I would never go anywhere else for my photographic equipment rental. "


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Verified Customer
Rating 10/10
5/5
2016-01-31

Prompt and fair service

"My questions were answered quickly. Service was prompt. I am completely happy with their service."


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Verified Customer
Rating 10/10
5/5
2016-01-25

"Punctual delivery, equipment in excellent condition, perfect transaction. Very satisfied return customer."


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Verified Customer
Rating 10/10
5/5
2016-01-24

Excelente service !

"There was a problem with the delivery but as soon I sent a note some one got back to me with a solution. Really good customer service !"


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Verified Customer
Rating 10/10
5/5
2016-01-23

Awesome service

"Tremendous expericence with lensrentals: I rented both a lense and a compact camera. They both arrived on time and well packed. Moreover, I had a great customer service experience where I was recommended a very good compact camera for my use (sport event).
THANK YOU!!!
"


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Verified Customer
Rating 10/10
5/5
2016-01-22

Excellent service!

"I have rented a few cameras from Lens Rentals. They provide great service! Highly recommended!"


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Verified Customer
Rating 10/10
5/5
2016-01-19

Excellent service

"Excellent service and amazing pictures of memorable trip thanks to lens rentals "


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Verified Customer
Rating 10/10
5/5
2016-01-18

Best Rental Site

"LensRental always meets my highest expectations. Timely deliveries, high quality equipment, and easy return process make it the best way to rent."


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Verified Customer
Rating 10/10
5/5
2016-01-17

So convenient! Shoot like a pro!

"I love the service lens rentals provides. The costs are very reasonable and it's just awesome to be able to rent high end glass and see what it can do. Also great to evaluate lenses or gear you might want to purchase. Orders show up on time, they're in great shape and all shipping materials are included for the return. I can't really think of a way to improve on what they're doing. Very satisfied as a 4 time lens renter!"


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Verified Customer
Rating 10/10
5/5
2016-01-17

Very happy repeat customer

"Rented the Nikon 500 mm f4 for the second time for a trip to the Bosque National Wildlife Refuge. Lens performed flawlessly, delivery was on time, and the return is a breeze. Will definitely rent again from LensRentals.com"


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Verified Customer
Rating 10/10
5/5
2016-01-17

Excellent service

"The lens arrive a day early and it was a terrific lens. I wanted to extend my order by one day and they gave me a courtesy day. It comes with a label for returning it which made it very easy. I would definitely recommend them if you want to rent camera equipment."


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Verified Customer
Rating 10/10
5/5
2016-01-16

Perfection

"Everything was packaged very nicely, equipment was clean, and in excellent condition!!!! Got some killer shots at a couple D1 basketball games!!!! Very organized, and well thought out!!
These guys rocked it!!!!
"


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Verified Customer
Rating 10/10
5/5
2016-01-15

Nothing much to say - which is good!

"The camera arrived on time, was in excellent condition and ready to use, helped me make some good photos, and was painless to return."


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Verified Customer
Rating 10/10
5/5
2016-01-11

"Very professional experience from order to completion."


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Verified Customer
Rating 10/10
5/5
2016-01-10

"Awesome as usual. I have never had any problems."


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LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,640 merchant members.