We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > LensRentals.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

2,777 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-22

Loved the Nikkor 300mm 2.8

"I loved the lens and everything that fell into place with lens rental. The only thing that bothered me was I paid for Friday rental and it arrived after 6p.m. and I left the the music festival already. I did shoot with it Saturday and Sunday... loved it!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

Excellent Service

"Lens Rental always comes through!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-22

Great Customer Service

"We placed an order while traveling, and we had chosen to ship to our hotel. They were kind enough to call us and let us know of a shipping center that was only a couple blocks away that could accept the package and we would not have to worry about adding additional insurance.

The fact that they were willing to forgo a few extra dollars of insurance to make my experience better has made me a customer for life!

Thank you!
"


No Avatar

Verified Customer
Rating 8/10
4/5
2016-07-21

Well Oiled Machine

"I didn't choose completely satisfied because of my own lack of knowledge of what I needed versus what I chose. With that being said, the process is very smooth and easy and the product was of high quality. The communication is exceptional as well. Will use the service and products in the future!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-20

LensRentals helped me decide

"LensRentals is the perfect way to test drive a lens before you spend the big money on it. They were professionals, the rentals came well packaged, and they made it easy to return what I had borrowed... Although I didn't want to return it!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-17

"Thank you for the experience I had a chance to try it before I buy it. I also got a chance to get photo's I have wanted for a long time."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-16

Great service

"I rented a Sigma 150-600mm telephoto zoom lens with 1.4x teleconverter for a Whale watching trip. I inadvertently ordered a Canon mount Lens and Nikon mount teleconverter. The employee at LensRentals.com caught my mistake and called me before the lens shipped to verify. Thanks!

Also, instead of me carying the lens on a flight from FL to Maine and back, they shipped the lens to a FedEx shipping center in Portland for me so I was able to pick it up there and ship it back before flying home. Thanks again!

Oh and the lens was great too!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Easy and fast

"LensRental was supper easy to navigate and use. My order arrived just in time for me to start my project. The equipment was in great condition and had all the parts needed. I also like the variety of accessories to chose from. I will definitely use LensRental again. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-14

Nikon D810A

"Great customer service! LensRental even gave me a free day to make sure it arrived in time for my trip. Thank you! It's been a pleasure doing business with you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-13

Smooth as can be.

"Love them, they are great when things go right and even better when things go wrong on my end ! :-) I can trust that I get what I rent on time, every time, more then I can say about a lot of businesses that I deal with. Shipping made so easy and hassle free!! Their tech support staff is knowledgeable and friendly. Price is always right. Well done. Keep up the good work, it's a pleasure doing business with you."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-11

Safari Camera/Lens Rental

"I rented a camera body and a zoom lens for my safari trip to Kenya. Everything arrived on the day promised, everything worked perfectly, and it was very easy to repack and return the equipment at the end of the trip. The staff was very helpful and would answer questions about suitability and changes in shipping. I would highly recommend LensRentals.com to anyone looking to try out new equipment."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-11

Very smooth, easy process and excellent support

"Great service! Answered my questions about lens selection quickly and thoroughly by email. Lens was in brand new condition, perfectly packaged. This service gave me a chance to try out a landscape lens that I simply can't afford to purchase yet, and the process was extremely simple and convenient. It was entirely worth it."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-10

TLDR: Go place your order now!!

"Items came super fast and neatly secured. NO issues with items, in working order and very clean! The whole process of ordering, to receiving, to sending is simple enough!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-09

everything perfect, as usual

"shipping: perfect
products: perfect
customer service: perfect
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-07

BEST camera resource ever!

"These guys have an awesome staff, have an awesome selection and an incredible depth of knowledge. They are my new go to camera resource. 5 stars!"


Ratings Calculation Change
Learn about Our Reviews

Share LensRentals.com's store rating

LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,537 merchant members.