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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 9.06/10 9.06/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: Rating 6.25/10 6.25/10

What is this?

2,256 Customer Reviews

Rating 8/10
4/5
modified review posted

"Very easy ordering process. I wanted to test out a new lens before I bought it and LensRentals was the only place I could find it (since the foolish manufacturer discontinued it recently). I liked the lens so much that I bought it from LensRentals. I would definitely recommend this company to others."


Rating 10/10
5/5
modified review posted

"Great rental, packaged well, arrived on time and lens in mint condition. Will gladly rent from them again"


Rating 10/10
5/5
modified review posted

"Initially I was disappointed when contacting LensRentals regarding a rental lens. After an exchange of amicable e-mails,
the issue was quickly resolved. Beyond the first experience, it has been a great relationship.
The purchase was an easily conducted process and excellent follow up.
"


Rating 10/10
5/5
modified review posted

"Lensrentals makes it very easy to rent equipment at very reasonable rates. I will continue to use their services without hesitation."


Rating 10/10
5/5
modified review posted

"They were on top of it! It was my first experience with LensRentals, but it will not be my last. They called to confirm, shipping was spot on, packaging and return couldn't have been any more simple. Thank you, LensRentals! You have a dedicated customer out of me!"


Rating 10/10
5/5
modified review posted

"Best gear at the best rates!"


Rating 10/10
5/5
modified review posted

"I was too far away from the eagle birds to take decent picture, but, it's not lensrentals fault. Next time, I'll have to rent more powerful lens. I had bad luck because the eagles of minnesota were too lazy that morning in light of subzero temperature. They simply sat around and did very little flying.

Here are few snaps -> https://www.facebook.com/media/set/?set=a.404605693029769.1073741939.170700653086942&type=1

I forgot to add that LensRentals people were generous on giving this returning-customer a nice discount. Thank you very much!
"


Rating 10/10
5/5
modified review posted

"Great product, timely delivery."


Rating 10/10
5/5
modified review posted

"Got what I ordered. Arrived in 2 days and packed well."


Rating 10/10
5/5
modified review posted

"Very courteous. Solved every problem promptly"


Rating 10/10
5/5
modified review posted

"Excellent customer service! Found them to be reliable and the return shipping process was extremely easy. I will definitely rent from them again."


Rating 10/10
5/5
modified review posted

"Always trouble free with LR."


Rating 10/10
5/5
modified review posted

"Great service and photo equipment!"


Rating 10/10
5/5
modified review posted

"Excellent service. The lens arrived as promised, the lens was the one specified and appeared to be new or extremely clean, it performed very well and the return process worked just fine. The price was reasonable."


Rating 10/10
5/5
modified review posted

"Everything went very smoothly. I will definitely be using LensRentals again very soon!"


LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,897 merchant members.