We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
lensrentals.com

Services

 

All Customer Reviews (1,692)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted Mar-19-2009

"I've never rented lenses before, and only recently found out that it was even a possibility. However, I'm SO glad that I did it, and that I rented through lensrentals.com. Last week was my spring break, and I went to Florida for the first time. I own a Canon Xsi, and all I have is a kit lens (18-55mm), and a 50mm prime lens. So, I wanted to get a lens that would give me a little more zoom, so that I'd be able to capture some good stuff. I rented the Canon 28-105mm 4/L zoom lens, and was completely satisfied with the product, and even more satisfied with the customer service.

I returned my lens without the lens cap (because I left it where I did a photoshoot, and could not get it back until the day after my lens was due to be shipped back). Instead of being overly eager to charge me for a missing item, they emailed me, simply asking me to locate and return the lens cap (which I'm doing tonight).

Even the lens choosing process was amazing. Since I've only been shooting with an SLR since November, I don't know much about lens choice, so they had a "professional" on hand to assist me in choosing a lens. I talked to a real person over the phone, told him where I was going, what I wanted to shoot, and that I wanted something that I could carry around with me and give me a decent amount of zoom. I can't say enough good things about this company. When you get amazing customer service, and amazing products, you want to let other people know that such a place exists. This is that place!"

Rating 10/10 5/5
modified review posted Jan-06-2011

"I have had the best expieriences with lensrentals.com so far. I have rented everything from polarizing filters, Canon's 15-85mm zoom, Canon's 100-400mm zoom, the 400mm 5.6 prime, and a Canon 60D. All of lensrental's equipment is top-tier, providing excellent performance and delivering great images. The equipment is extremely clean on arrival (no dust, dirt, or grime), the packaging is easy and effective to keep all items safe (lots of bubble wrap and foam), and best of all, their prices are generally very low. When it comes to vacations or important events and I don't have the money to buy great equipment, I turn to lensrentals because I know they will deliver with spectacular service and gear quickly and efficiently. The service stands out to me because you receive live, helpful support from knowledgable, caring employees who just want to help you no matter the problem or question you have. But my favorite part about lensrentals is their lightening-fast shipping! My rentals usually arrive 2 or even 4 days before my rental period is scheduled for---giving me extra time to play with the gear and test it out before I use it in the field. With no charge for the extra time with the gear, I find this to be very stress-free, helpful, and most importantly, enjoyable! I know that when I need great equipment at low prices, and reliable employees and services, I turn to lensrentals, and will certaintly contiue to do so in the future."

modified review This review was modified by jwal4503 on January 06 2011 12:57:36 PM
Rating 10/10 5/5
modified review posted Apr-02-2008

"These guys saved the day. I am a professional videographer and usually shoot video in SD and HD. I also dabble in photography and have an EOS-20d w/ standard kit, Canon 70-300 f5.8USM. My friend hired me to shoot my first wedding and said he couldn't find anyone else that would do it. I knew from experience that I couldnt afford to loose important shots with my lenses that didnt have Image stabilisation or a low aperature to catch more light. Buying or renting 1 or 2 high end lenses was the only choice.

I researched the 2 lenses I thought would be best for the job. The wideangle 24-105mm f4 IS, and 70-200mm f2.8 IS L telephoto. I was able to ask and recieve informed, professional information about these lenses comparing a wide variety of lenses and situations. In the end the 2 lenses I had selected through research were the ones I choose, and the reasons were confirmed by Roger. Erin was very helpful letting me know exactly when my items would ship and arrive, and for asking that manuals for all 3 items be included, which they were. Thanks

I also rented a 430Ex flash, which I figured was simpler than the 580Ex. I got all 3 rentals for a week, plus 2 day roundtrip prepaid delivery...ordered Monday arrived Wednesday, for under $200. I had plenty of time to practice and get use to the lenses for the Saturday wedding.

I took me so long to decide on these lenses to use for 2 cameras, 5 hours of shooting that by the time I ordered some of the smaller lens rental companies didn't have those lenses in stock. It was a good thing they have plenty of copies of the most popular lenses like the 70-200 2.8 L IS that I rented.

Packing was great, with cases, and 2 lens hoods, and manuals that I requested. I will definately use them again.

Besides me shooting with the 20d and 70-200 telephoto for fantasic bokah, my girlfriend used a Eos Rebel with the wide angle and the shots were also beautiful. Together we are able to get some great shots, and covered all the bases. The families were very happy with all the photos of the wedding and the family and with us and the nice lenses. We captured very nice images of everyone. I will put some up online on my website at www.mn8multimedia.com/wedding

Thanks LensRentals.com!

Anthony Bonnet
MN8 Multimedia
www.mn8multimedia.com

"

modified review This review was modified by mn8multimedia on April 02 2008 04:49:31 PM
Rating 10/10 5/5
modified review posted Sep-22-2009

"love Love LOVE this company. Best lenses, great reviews, very helpful. The rental couldn't be easier- it arrives packaged really well and the return label is included so at the end of the rental you just put it all back inside, place the label and drop it off. Very well priced and so EASY. I have rented a bunch and will continue to rent- It's especially great for hobby photographers who like to try different lenses. "

Rating 10/10 5/5
modified review posted Jan-06-2009

"Lensrentals.com is the absolute best. I have rented from them numerous times and will continue to use them for all my camera lens rental needs. This service is a great way to test drive lenses before you invest $1000's. Furthermore the ability to use high priced lenses for commissioned work for just the time you need it is fantastic. Their customer service is prompt and friendly and they even send you an email reminder the day before you are scheduled to send the lens back just so you won’t forget. I will continue to use lensrentals.com and recommend them to my friends and family."

Rating 10/10 5/5
modified review posted Sep-12-2007

"This was my first time renting from Lensrentals.com and I will definitely be back again. I can't praise them enough.

The customer service was fantastic. They made sure I received the lens in time since I needed it for a trip. They even mailed it out early at no extra cost.

The lens was in excellent condition. Shipping the lens back was super easy since I was able to use the same package/materials for the return shipment.

All emails were answered quickly. And they worked with me to establish the best time and way to ship so I'd receive the lens in time.

I highly recommend Lenrentals.com "

Rating 10/10 5/5
modified review posted Jun-11-2008

"Excellent should say it all."

Rating 10/10 5/5
modified review posted Jan-01-2009

"Great company. Lenses are clean and well functioning. Shipping is quick and easy. Service is helpful and responds quickly. Pricing is good."

Rating 10/10 5/5
modified review posted May-11-2009

"Excellent service.

LensRentals went the extra mile to ensure that I received the equipment on time.

The lens was in pristine condition and was beautifully packed and the Return instructions and materials made this a completely easy and trouble-free experience."

Rating 10/10 5/5
modified review posted Mar-09-2011

"LensRentals was easy to work with. They quickly approved my application and had my first lens out the door fast! I love their 'lens lottery' where I can get a great lens for less money, if I'm a little flexible. I'm a hobbyist so it was appealing to me. The lens was in pristine condition and a lot of fun to shoot with. I will certainly use them again!"

 
See all Merchant Members »
wall street journal logo