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  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,693 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-04-25

Monster service for a Monster lens

"Ordered a Canon 500mm f4 and it arrived on time and in great working order. Smooth process and wonderful lens. "


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Verified Customer
Rating 10/10
5/5
2016-04-24

Easy Peasy

"This entire experience could not have been better. A phone call helped answer my questions along with them setting up the order for my online completion. Premium quality gear arrived on time, packed carefully, cheat sheet included for my first time shooting this brand of camera. Equipment worked flawlessly resulting in perhaps my best photoshoot ever! Also, this way I got to try out some of the equipment I'm thinking of purchasing.

I highly recommend these folks for excellent service and a great value!!!

Jim W.
"


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Verified Customer
Rating 10/10
5/5
2016-04-24

Great Service!

"I rented a Fuji X-E2S along with a lens. I received everything I needed, including a nice small camera bag to carry it in. Everything arrived in perfect working order, and in fact, looked brand new. Returning everything was just a simple. The box arrived with a pre printed return shipping label."


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Verified Customer
Rating 10/10
5/5
2016-04-24

Lens rentals are the best in the world at what they do. Do you understand what I'm telling you?

"Accept no substitutes. Yeaoh!!!"


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Verified Customer
Rating 10/10
5/5
2016-04-24

Very easy process

"I will never again buy a lens or body without renting it first. The LensRentals renting process is as easy as you please and reasonable prices."


Rating 10/10
5/5
2016-04-21

Fantastic!!

"I loved the sense package and the Canon 70D Camera!! I'm totally sold on renting from lens rentals!! Thank-you!!"


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Verified Customer
Rating 10/10
5/5
2016-04-18

Just great

"I was shooting my first wedding, and needed better lenses than I own. Lens rentals made the whole renting process very easy and at very reasonable prices. Customer service was great to."


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Verified Customer
Rating 10/10
5/5
2016-04-16

"The LensRentals staff was very professional and responsive to my needs. They answered questions promptly and thoroughly. The equipment provided was in excellent conditon. It was shipped in time to be at the requested pick up point at the time I needed it. I highly recommend LensRentals and will rent form them again as the need arises. Great job "


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Verified Customer
Rating 10/10
5/5
2016-04-15

Will forever be a loyal customer

"AMAZING experience ordering from them. It was easy as 123! They will forever have a loyal customer! Extremely satisfied with their customer service and fast delivery. "


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Verified Customer
Rating 10/10
5/5
2016-04-13

Great experience

"100% satisfied. Shipped on time and was actually a day early of estimated arrival. I will most certainly be a repeat customer. I would highly recommend to others."


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Verified Customer
Rating 10/10
5/5
2016-04-13

Pentax trials

"I am renting Pentax cameras and lenses to determine what equipment I like and what is not worth the price. LensRentals.com is an excellent company to use for this. They ship on time and the equipment is in excellent shape. I think so highly of this company I have future rentals scheduled. "


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Verified Customer
Rating 10/10
5/5
2016-04-13

Top Notch Customet Service

"The team is very responsive of your needs."


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Verified Customer
Rating 10/10
5/5
2016-04-11

Always great products and peerless customer service

"I have ordered from this company many times. Ordering online is always a breeze; keep your eye out for popups announcing their occasional sales. With any rental product, it's always a concern that you might get an item that shows a little wear and tear, but I've never got anything from LensRentals that was in any less than brand-new condition. I also had an issue where I'd got to the shipping place for my return and realized that I'd left a lens cover at home, so I contacted customer service and they gave me a complimentary extension so I could get it. Every time I've contacted their customer service it's been tremendously easy."


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Verified Customer
Rating 10/10
5/5
2016-04-11

Easy Peasy!

"The process was super easy to order, receive and ship back. The Pentax 450mm lens was beautiful and functioned as described. I got some fantastic images with it during my weekend out on the Palouse. "


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Verified Customer
Rating 10/10
5/5
2016-04-09

Wonderful place to get a GoPro for a once a year snorkel & kayak outing.

"Wonderful place to get a GoPro for a once a year snorkel & kayak outing."


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