We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > LensRentals.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • LensRentals.com LensRentals.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 7730 Trinity Rd Ste. #110
    • Contact: support@lensrentals.com
    • Phone: 901-754-9100
    • Customer Support: 901-754-9100
    • Business Hours: 8:30 am to 5 pm weekdays
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

2,711 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-22

Worth it...

"The camera that I wanted was not available. So, I spoke to one of the representatives, who was very helpful and recommended another. I wanted the the canon g7x powershot instead got the canon powershot g3. It did just what it was supposed to and more. The camera got here on time and felt as if it was fresh out the box. The process was a breeze with lensrental. Totally recommend it to anyone looking for any material available to rent."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

Amazing prices at a blazing speed

"I needed a lot of gear last minute and they were able to get it all to me while still promising that affordable price. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-20

always easy and fun

"I've used Lensrentals.com 3 or 4 times now. Always a breeze and never any issues. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-16

All I can say is EXCELLENT

"All I can say about this is EXCELLENT!! I tried going through another site and I had to call them two days before I needed this lens and was told they didn't know if I would get it on time even though I paid for it weeks before. I called LensRentals and the customer service agent was VERY HELPFUL and within an hour of renting the lens I received an email stating it was accepted and it was sent out that afternoon. LensRental saved me as I was shooting a wedding and really needed the lens. THANK YOU LensRental, I will definitely be using your service in the future. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-15

LensRentals Saved me a Bundle!

"I had one event where I needed some extra lens power... Where it would be great to own the lens outright, I don't need that kind of lens very often. So I rented it. LensRentals sent it when I needed it, made it easy to return - and saved me a bundle on a lens I wouldn't use very often. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-14

Ireland night delight

"I rented the Tokina 11-16mm f/2.8 AT-X Pro DX-II for Nikon for a trip to Ireland. I wanted to capture the landscapes both I the daylight and after dark. The lens did not disappoint. I would rent this lens again - great for landscapes and night shots.
My experience with Lensrentals was excellent. Ordering was a breeze, lens arrived on time in perfect working order, returning was easy.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-13

Weekend event a success

"Decided to try out a smaller/mirrorless camera to use as a backup camera to my Nikon D750 and as a possible travel camera. Renting is the only way to find out if you like something. Although the Sony a6000 and 16-70mm lens was light and took some really great shots at a car show I am still on the fence. Certain aspects that are extremely important to me as a manual shooter were not easy to get at even after somewhat customizing them. This is why I rent. Now it may end up that the price is too good to pass up, but I need to consider the cons that really bother me.
LensRental is the only rental company (I look to 3 different companies) that has a really good variety of products and (big "and") will sell product if you like it. Their prices for rental and purchase seem to be quite reasonable for used items.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-12

Sure makes me look good

"I was super happy with the price of my rental-- now that i'm looking at my footage I'm even happier that my footage looks this much better than it would have just by renting a gimbal. Love it, I'm super happy with the footage and I think my client will be too."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-11

The Mega Festive Review of Facts

"We placed a huge order and boy did LensRentals.com. Every single piece arrived in perfect working order! I lost one of my return labels and one phone call later they sent me a new one. Excellent customer service and great rental agency!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

Excellent Customer Service and Product

"Lens Rentals goes above and beyond to keep their customers happy. They always have amazing gear that is top quality and better than described. Plus they include bags that make it convenient to carry all your extra gear. I've never had an issue but when contacting their customer service they are quick to respond and help you in anyway possible. They are the only company I rent from!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

On time delivery, exactly what was promised, no hassle return.

"This was my first rental from LenRentals and I was impressed. The reservation process was simple and the equipment arrived exactly when they promised. The gear was in top condition and performed flawlessly. The return process was great and the confirmations about arrival and acceptance of the return were nice touches.

I'll be a return customer for certain.
"


azteca21's Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

Rental lenses for your DSLR? So easy! So affordable! I love it!

"LensRentals.com makes renting and returning professional level lenses insanely easy. The Lenscap+ insurance alleviates any worries over lost or stolen items. They shipping is timely and reliable, and they even include a return shipping label with your paperwork inside the box. Just put it back in the box it came in, tape it up, and drop at a FedEx location.

This was my second rental from them, and I plan to use them in the future.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-06

Excellent rental service

"1st time renter and couldn't be more impressed. Everything arrived on my expected date. When I went to extend my order online I couldn't due to low stock, I called and they made arrangements so I could keep it longer. Would definitely recommend and use this service again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-05-05

You have 600mm on tap? Yes please!

"I rented a sigma 150-600mm C for chump change for my vacation last week, and I have 0 complaints. The lens arrived a day early, and it was love at first snap! I've been a lens rentals customer for several years, and they have never failed to deliver. Thanks!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-29

Lensrentals.com: Star of the photosession

"Excellent lens selection. Lens arrived a day early which allowed my receiving service to get the lens to me on time. Very rapid and thorough responses to several email queries. Lensrentals handled placing the Fedex order for pickup from the remote delivery location I had to use. Lens arrived very well packed, with all accessories, in excellent working order. Lens return process was well documented and very easy to implement.

Would highly recommend Lensrental.com and will rent from them again in the future.
"


Ratings Calculation Change
Learn about Our Reviews

Share LensRentals.com's store rating

LensRentals.com is a Merchant Member! Learn more

LensRentals.com is a merchant member
LensRentals.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,594 merchant members.