This was the first time that I rented from LensRentals and was very pleased with the experience. I'm sure I'll do it again in the future.

This review was modified by its author, GarrettDyer, on 11/5/09 12:32 PM.

LensRentals has a great selection to choose from and I was able to find the perfect lens for my photo shoot. Being able to rent an expensive lens, instead of buying it, helps keep the overhead low - and the profit high. Customer service is excellent, and ordering was easy! Thanks for a great service, and I've already recommended them to several photographer friends.  
 
Joseph Beasley  
j. Beasley Photography  
Kansas

Lens Rental is the best! I have rented from them several times. It is easy to order, lense always arrives on time, easy to use packing label for return. Great customer service! I recently had to cancel a trip, but lens had already been sent. I had my friend return the lens and I was refunded everything but the postage, which was very fair and nice of them. Highly reccommend this company.

LensRentals is a paragon of customer service. UPS totally screwed up the delivery. LensRentals's Kristin followed up (BOTH by e-mail and by phone) at 11 p.m. her time to fix the delivery and I got the lens the next day.  
 
The lens was in mint condition and did exactly what it was supposed to. LensRentals leaves nothing out on their web site. They're pros! They take care of their customers!

I love this company! My order arrived early in perfect condition. I love their selection, and frankly, I love the honest opinions they write about each lens. Thanks guys - I will be back.

A great company to deal with! All questions are quickly answered and everyone has been very friendly and helpful! The whole process was very easy with the lens shipped to my location and a return address label ready for me for when I returned the lens. Will definitely rent from them again! :)

Very very happy with this company. It is great to be able to rent these lenses to evaluate before making a purchase or just to get that special lens for a one off shoot. the site is easy to navigate, everyone is very responsive to questions by phone or e-mail. The lenses have all been in excellent condition. the last lens I rented was a great lens but after spending three weeks with it I know it's not what I wanted. so the the rental fee was a small price to pay considering i could have spent 1800.00 on a lens I would not have been happy with. Thanks Lensrentals.com.

This is my first rental from this company Wow... what can I say?!?!? Great experience! Excellent equipment, good prices!

Another effortless experience. Like new equipment, fair pricing. On-time shipping. Company stays in contact, right up to the receipt e-mail. Will rent again.

This review was modified by its author, lightworks414, on 10/28/09 12:14 PM.

Excellent customer service. Very prompt and friendly responses for all communications. Entire transaction was effortless and pleasant. I will definitely be doing business with LensRentals.com in the future.

I am absolutely pleased with LensRentals.com. The lens I received was in new condition, and was packaged well. (I was worried that I would receive a beater lens, but this was definitely not the case!) Also, I made a special request and they were able to accommodate it. Their customer service is very responsive, and they were a pleasure to deal with. I will definitely look to them for future rentals.

This is a good company, and I would definitely rent a lens from them again. The order arrived they day they said it would and was very well protected in the packaging. The return process was simple, with an included return shipping label. I have already referred several friends to them who asked, "where did you get that lens?"

Ordering from LensRentals could not have been easier. I emailed a question, which was answered within a day, and then placed my order. My lens and accessories came a day earlier than expected, were in top condition, worked perfectly, and made my vacation memories much easier to capture. Return shipping was simple due to their packaging and instructions. Highest recommendation!

Wow, talk about service. LensRentals.com representatives happily answered all of my questions and didn't make me feel lame for not being up-to-speed on some lighting concepts. Ordering was easy and everything arrived well packed -- and the equipment was practically brand new, unlike local "pro" rentals. They quickly resolved an issue with a damaged umbrella. The return process was effortless, and automated e-mails kept me informed every step of the way.  
 
Way, way, way recommended.

Excellent customer service and excellent lens selection. LR isn't the cheapest of the rental houses around, but they always seem to have stock ready to ship. I keep shopping around but I always end up coming back here.