Since September 2009, I think I've ordered lenses about 4 times. Perfect service. The lenses arrive BEFORE I need them; easy to pack up and return; excellent customer service if I have a question about how a lens functions or regarding my order. And LR.com has a wide variety of lenses -- and excellent lenses. This is a no hassle company, and it feels as if there motto is that the customer is always right (or maybe I just haven't been wrong yet!) Anyway, this is the lens rental company I use and recommend. Period.